Alfio Randall-Veasey
**** ****** ****** **, ******, Texas 77396
*************@*****.***
Professional Summary
Self-starter who applies excellent communication skills and interpersonal ease, working well independently or in team-based setting.
Extensive experience in gathering business requirement from management teams to determine project initiatives.
Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively.
Excellent management skills, team lead skills, coached improvement on quality and production skills.
Trained billing department on software and policy procedures developed E-commerce for clinics, trained and facilitated Quality Assurance (QA) procedures.
Technically proficient in Microsoft Office Suite 2010 (Word, Excel, PowerPoint), Windows operating system 7, Word Perfect, and Internet.
Professional Experience
TJ Ford Basketball/TJ Ford Media, ALG Media
Director of Operations/TJ Ford AAU Basketball
Ensure that a company's everyday activities run smoothly, creator of social media for the AAU Team, video’s for Instagram, Facebook, Twitter, Yahoo and on the AAU webpage.
Play a significant role in long-term planning, including an initiative geared toward operational excellence.
Excellent interpersonal skills and a collaborative management style.
Work with the coaching staff with the flow of daily correspondence and day to day operations of running a sports program.
1/2013-Currrent
Robert Horry Sports Medicine
Partner/Brander/Marketing Business Operations Billing
Assisted COO on Business Development.
Trained Billing Department on Software and Policies.
Developed E-commerce for the clinics.
Help brand and start-up the Physical Rehabilitation Compliance in three clinics with physical therapy and occupational therapy.
Assisted with creating an overview on Policy and Procedures for the Front Desk Compliance, ie..HIPPA.
Highlights:
Generated more than $70,000 in revenue and fee income within a 2-month period.
Developed a strategic marketing campaign targeting accountants, attorneys, and medical professionals which has generated substantial referrals.
8/2012-12/2012
J P Morgan Chase, Houston, Texas
Lockbox Operations Processing Administrator/Receivables Team Lead/Operations Supervisor
Managed deadlines, priorities, and overall workflow with team lead, cross-trained in all Remit One functions, with exceptional familiarity in mail extraction, encoding, imaging, input and scanning various accounts, and data entry.
Managed up to 19 employees, supervised and evaluated staff with coaching of improvement on quality and production skills.
Team Lead over the Healthcare for Excellence Module, working with UTMB, KCI, MD Anderson and Memorial Hermann accounts.
Successfully refined and implemented new projects, operational policies and procedures.
9/2005-3/2010
Education
Bachelor of Science in Education/Minor: African American Studies
University of Texas-Austin, Austin, Texas
Associates Degree in Criminal Justice
Blinn Junior College, Brenham, Texas
2004
2000