MABEL FLASTERSTEIN
Matthews, NC 28105 *********@*****.***
INTERPRETER: ENGLISH & SPANISH
I have been a Spanish – English Interpreter for over 12 years, providing both simultaneous and consecutive interpretation with expert-level knowledge in the medical, business and legal fields. I am a native Argentinian, with an outgoing and friendly personality. My experiences span living and working in Hispanic communities in Spain, Egypt, Cyprus, Israel, as well as the United States. My strengths in cultural awareness and empathy, along with exemplary work ethic and self-motivation enhance my ability to transmit messages completely. I focus on conveying denotative, connotative, and metanotative meaning, by assimilating the context, content, function, affect, and register of the original message. It is of utmost importance to me to provide superior customer service and relationships.
Areas of Expertise
English & Spanish Language
Health Care
Entertainment
Workers Compensation
Social Services
Group Therapy
Insurance
Customer Service & Relationships
Utilities
Master Degree of Arts: Spanish Literature and Translation
Hotels
Law Terminology
Mental Health Evaluations
Government
Emergencies
School Meetings
Dentistry
Key Skills Assessment
Phone Interpretation – Provide exceptional interpretation skills over the phone with 12+ years’ experience in this particular interpretation medium. Specific experience supporting Government Witness Protection Program, Criminal Depositions, School meetings, Medicaid Hearings, Deportation Hearings, Workers’ Compensation, Child Protective Services, and Business meetings.
Cultural Advocacy – Experience abroad instructing and interpreting in Medical Congress. Latin culture advocate, with specialty in Medical Mental Health. Assistant Professor of research in Latin local communities.
Professional Experience
FLUENT LANGUAGE SOLUTIONS 2008 – Present
On-Site Spanish Language Interpretation
Provide exceptional customer service support.
Provide top-notch interpretation from Spanish to English in both verbal and written communication forms.
ART INSTITUTE OF CHARLOTTE 2009 – 2011
Spanish Professor
Design and instruct all lesson plans, assignments, and classroom activities to support students’ learning.
Provide extensive written and verbal assignments to enhance students’ fluency across multiple forms of communication.
LANGUAGE SERVICES ASSOCIATES 2008 – 2016
Spanish Over the Phone Interpreter
Certificates of Achievement from LSA
Qualified Interpreter for GMAC Corporation, Remote Interpretation for Worker’s Compensation Hearings, Health Care and Medical Interpreter.
PACIFIC INTERPRETERS 2006 – 2008
Spanish Interpreter and Instructor
Medical, legal and business interpreter from Spanish to English.
Provide verbal and written interpretation expertise in an efficient and accurate manner.
Provide exceptional customer service.
Central Piedmont Community College
Instruct and design courses for teachers working with Spanish-speaking students, including the creation of all course materials, grading and support for students.
MYERS PARK HIGH SCHOOL, Charlotte, NC 2003 – 2005
Spanish Teacher
Instruct Spanish courses for high school age children studying for college-level exams or to meet school requirements.
Design all lesson plans, assignments, and extra curriculum cultural activities to increase students’ connection and passion for the language.
Build and maintain relationships with students and parents to create a supportive learning environment.
UNIVERSITY OF NORTH CAROLINA AT CHARLOTTE, Charlotte, NC 2002 – 2003
Interpreter Research
Perform interpreter research for the Hispanic Elderly of Charlotte.
Translate surveys and written documents from the charity to support the Hispanic community.
Provide interpreting services for charity members and visitors.
CELLOSA (Centro de especialidades medicas), Madrid, Spain 1975 – 1981
Public Relations Executive
Collaborate with other managers to support public relations and align with business goals.
Conduct market research for Medical Health Care investment in Latin American countries.
Education & Training
Master of Arts in Spanish
UNIVERSITY OF NORTH CAROLINA Charlotte, NC
Bachelor of Arts, Cum Laude
Spanish Theater International Studies
UNIVERSITY OF NORTH CAROLINA Charlotte, NC
Continuing Education Courses:
Screenwriting for Hollywood Certification Law Enforcement Professionals Spanish Civilization & Culture
UNIVERSITY OF NORTH CAROLINA Charlotte, NC
Certification
Certified Teacher QUEENS UNIVERSITY Charlotte, NC
THE DEPARTMENT OF LANGUAGE AND CULTURAL STUDIES: UNC CHARLOTTE Charlotte, NC
Awards & Memberships
Member of the Carolina Association of Translators and Interpreters
UNC Charlotte
Golden Key International Honor Society for Academic Excellence
Hispanic National Society, Sigma Delta Pi