Candidate: Jeffrey Chon
Interview Availability: *4-hour notice (phone), 3-4-day notice (in-person)
Start: 1 week from offer
Amazon E-mail: *****@******.*********:*****@******.***
Manager: Will Skinner
Throughout Jeff’s career he has gained experience in the design, configure, and launch of automated test suites.
Jeff has experience working as a tester for large companies like Amazon, Microsoft, and AT&T.
He has previous experience working as a Quality Assurance Engineer within Amazon.
oDuring his previous time with Amazon, Jeff worked on the Kindle team to setup, configure, and automate tablet devices.
Professional Accomplishments:
●Test Lead for AT&T Mobility/Customer Service Interface/Billing Account group.
●Work with management, to release new builds, to satisfy customer and 3rd party vendors' request for upgrade and modification to billing systems.
●Six Sigma certified through AT&T learning development group and work with PMs and leads, and manage resources, schedule deadlines, meet objectives for Mobility testing.
●Quality Assurance Engineer for Amazon’s Performance Test Group for Mobile Devices
●Manage, coordinate, test team’s resource, and prioritizing project goals
●Project manage deadlines, estimate level of effort, maximize productivity and collaborate with offshore engineering and management teams to deliver the highest quality of product and service with a customer-centric focus, elevating user experience.
●Design, engineer, analyze and transform new process and framework for continuous development in Agile or Agile-hybrid environments
●Create automation software utilizing Python in custom JAVA framework, to edit and modify programs and applications for adaptive and continuous software development and exploratory testing in Agile environments
●Utilize Assessment Development Kit and Windows Hardware Certification Kit to test OEM pre-production release devices for Windows 8 pre-release build.
●Set up Production Servers. Design, configure, and launch automated test suites on client machines in Enterprise IT lab environment.
●Modify Windows Powershell scripts to automate testing. Test and run manual test scenarios.
●Write up weekly summary reports, and create statistical result summary using Excel.
●Utilized Kernel Debugger, WTT and other Microsoft Testing applications, like TFS.
●Familiar with .NET framework, C#, Powershell.
Expertise and Core Competencies:
●Program languages– 2+ years experience coding, debugging and reading VB 6.0., ASP.NET, CSS, C++,C#, JAVA, PYTHON, POWERSHELL, HTML, and XML.
●Database Engines and Server Technologies - 3+ years experience with Microsoft SQL Server 2005/2008, Oracle 9i
●Operating Systems – 6+ years experience with Windows 8 Pre-Production, Windows 2008 Server, Windows 2000, Familiar with Unix/Linux environment
●Microsoft Office – 6 + years experience with MS Outlook, Word, Excel, Power Point, Project, Visio, Live Meeting and Office Tools.
●Browser – 6 + years experience with Internet Explorer 5 – 10, Mozilla Fire Fox, Safari, and Google Chrome.
Professional Development and Education:
●Keller, Graduate Management School, MBA (Graduated in Sept. 2014)
●- Specializing in Project Management.
●University of Washington, Computing & Software Systems. (Graduated 2002)
●Capella University, Industrial Organization Psychology, PhD. (Enrolled. Expected graduation 2018)
●Microsoft SQL 7 & 2000 Training.
●ASP, Visual Basic 6.0, C++ Combined Training.
●Mercury Test Director Training.
Employment Accomplishments:
Alliance, Inc. 06/2016 - Current
Brand Ambassador/Sales Marketing Representative
●Promote and market on behalf of Sports and Entertainment organizations like the Mariners, Unexpected Productions, Inc. DBS Paintball, etc.
●Manage and coordinate team schedules, resource, scope, etc. for daily and weekly sales metrics and milestones
●Promote and offer services to local businesses, entrepreneurs, and residents in order to develop and nurture customer relations.
PIRG(Public Interest Research Group)/Environment America, Inc. 03/2016-06/2016
Fundraiser/Street Canvasser
●Raise awareness and educate local businesses and residents on environmental issues.
●Participate and demonstrate on behalf of Environment Washington to protect and preserve environmental, ecological habitats.
●Fundraise for issues involving the environment including clean water, open air, climate change, etc.
Fluke 01/2016-03/2016
QA Tester
●Collaborate with QA Lead from Bangalore, India, to create, design, and model new process and structure for continuous development testing cycle.
●Create and design new work model for Exploratory Test Team for QA Everett Test team.
●Perform, execute, report and analyze as part of the newly formed Exploratory Test team, with PRE and POST Production release scope for Fluke Connect Application
Aflac 01/2015 –05/2015
Sales Rep/Account Manager
●Train with new recruits as sales representatives.
●Work with local businesses to provide benefits and insurance needs.
●Manage local accounts and provide assistance to individuals for disability benefits and insurance coverage.
Amazon 08/2013 – 06/2014
QA Test Engineer
●Setup, configure and automate Amazon Tablet Device testing in lab environment.
●Troubleshoot and triage bugs and issues found in automation testing.
●Assist with editing and automating test process using Python scripting.
●Work in Agile/Scrum environment, and adapt to changing requirements.
●Write up daily, weekly summary reports, and create statistical summary.
Intel 02/2013 – 06/2013
WHCK Test Engineer
●Configure and test Intel hardware to meet up to Microsoft Windows Hardware certification standards
●Set up, configure and launch automated test suites for WHCK testing in IT lab environment
●Write up weekly summary reports, and create statistical result summary.
●Handle triage duties and follow up with Development team.
Microsoft 08/2012 – 12/2012
SCCM Test Engineer
●System Center 2012 Configuration Manager set up and test deployment
●Set up Product Studio Test Cases. Design, configure, and launch automated test suites on VM servers in “Nova” IT lab environment.
●Modify SQL queries and modify stored procedures and scripts to automate testing. Test and run manual test scenarios.
●Write up weekly summary reports, and create statistical result summary.
●Manage and execute bugs and defects. Handle triage duties and follow up with Development team.
Microsoft 03/2012 – 06/2012
Windows 8 OEM Services Hardware/Software Engineer
●Assessment Development Kit and Windows Hardware Certification Kit utilized to test OEM pre-production release devices for Windows 8 pre-release build.
●Set up Production Servers. Design, configure, and launch automated test suites on client machines in Enterprise IT lab environment.
●Modify Windows Powershell scripts to automate testing. Test and run manual test scenarios.
●Write up weekly summary reports, and create statistical result summary using Excel.
●Manage and execute Testing procedures and functions by automated scripts.
●Maintain, and configure Server environment for Windows 8 testing.
●Involved in modifying code, Unit Testing, database creation and Windows network configuration.
AT&T Mobility 07/2005 – 12/2011
Lead Software Test Engineer/Project Management
●Initiated Six Sigma project to save $500k in process improvement, in our testing delivery for iPhone billing systems, as well as other testing methodologies.
●Coordinated and led a streamlined process to group user's accounts, and work seamlessly with a IBM Rational tool. Effectively cutting cost, by saving time, and reducing human error.
●Worked as Test Lead, in preparing for Production Release of builds, as well as, coordinate with Production Support Team, to mitigate any risk, in launch.
●Worked on creating help documents and implementing test cases/scenarios for upcoming test projects.
●Coordinate team budget as well as resource, while maintaining status quo productivity level, and often exceeding expectations and target goals.
●Data-mining and configuring Data Servers. Specifically working with MS SQL Server 2008 and also Oracle 9i.
●Experienced in VBScripting as well as entry level Windows Powershell Scripting.
Microsoft 01/2005 – 6/2005
Software Game Test Engineer
●Work as game test engineer for the original XBOX group, performing black box testing for XBOX hardware and software.
●Perform adhoc testing for variety of gaming genre, including RPG and racing games.
●Report and manage bugs and defects. Handle triage duties and follow up with Development team.