Customer Service Representative

Robert Lucas Tieso

**** *** *** *. ***. **

North Saint Paul, MN 55109

651-***-**** ******.*****@*****.***

EXPERIENCE

Drake Bank, Saint Paul, Minnesota

Bank Teller and Web Content Assistant, February 2017- present.

Teller responsibilities include, cashing checks, completing deposits, creating cashiers checks, answering phones, and providing general customer service.

Web Content duties include, posting open positions at the bank, and updating content on the bank's Wordpress website as needed. Andersen Corporation, Bayport, Minnesota

Customer Service Representative II, 2015-2017

Answered calls in the customer contact center, providing a high level of customer service.

Completed electronic Andersen orders and product quotes. Wireless Vision, LLC, Maplewood, Minnesota

Sales Associate, 2011-2012

Consistently achieved sales goals and successfully addressed customer service needs

Quality Wine & Spirits, Bloomington, Minnesota

Lead Merchandiser, 2007 – 2010

Delivered, organized and staged product (cases of wine, beer, liquor etc.) for retail locations

Successfully resolved issues with delivery and last minute orders through timely communication and action

Coordinated the activities of two other merchandisers at the direction of management

EDUCATION

Bachelor of Science, Journalism, Minor in Management Communication North Dakota State University – Class of 2014

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