IT specialist/QA Tester

DANIEL SMITH

*** ********* ****** ***** *** **, Martinez, CA 94553 (C) 727-***-****

***.*****.****@*****.***

Hello!

My name is Dan and I'm a IT Technician and QA engineer originally from Florida. I've lived in the bay area for two years now and am looking for new, challenging opportunities. I have been working in the computer technologies field since I was 12 when I began building pc's and helping run lan parties, and began my first break fix repair work when I was 13. I have major experience in hardware installation and repair, along with OS installation and upgrade, virus removal, accessory (Printer/scanner) installations. I have worked extensively in home media setup and installation as well.

I love systems design and get genuine enjoyment from making things work better for people. With over seven years of freelance and contract QA experience as well as five years as an IT support member/Systems admin for cloud based software deployment I gained important team building skills that brought me to leadership roles across numerous projects. My most recent credentials are working with Chevron for internal and mobile communications.

I'm very interested in learning about your company's needs and hopefully I would be a good fit for your team. Thank you for the consideration.

-Dan Smith

727-***-****

***.*****.****@*****.***

professional summary

skills

work history

certifications

DANIEL SMITH

210 Carquinez Scenic Drive Apt 14, Martinez, CA 94553 (C) 727-***-**** ***.*****.****@*****.*** IT engineer and QA analyst with years of hands on experience working from hardware construction and deployment, to web based application testing and maintenance. Active and eager to be challenged, I am always trying to learn new skills and attempt new methods to get tasks done. I excel when working with a team, but also self start well to manage tasks solo. I prefer active communication and planning to make sure everyone is on task and on the same page.

Eye for detail and variance

Communicative and active in planning and

coordination

Experience with Automation and Selenium

Experience with Mac OSX, Windows, Android, IOS,

Windows Phone, and Linux environment.

Virtualization software such as VirtualBox, VPC,

Parllels

Test and bug tracking software (Jira, Mantis, Bugzilla, Salesforce)

Break/fix experience

Virus Removal

Remote access and self direction competency.

Data backup and recovery systems

LAN and WAN expertise

IT mentality

Experience troubleshooting issues local and cloud

Network security experience

Charismatic and customer focused

Hardware diagnosis

Jun 2008 - Mar 2017

Pleasant Hill, CA

Quality Assurance Engineer

Quacon Testing Services Inc.

Coordinated with systems partners to finalize designs and confirm requirements. Provided continued maintenance and development of bug fixes and patch sets for existing web applications. Worked directly with developers over long stretches, building and adjusting test plans as needs changed. Efficiently balanced testing across mobile and desktop platforms to ensure consistent web and app experiences. Feb 2010 - Aug 2015

Palm Harbor, FL

Network Administrator / Systems Administrator

Simplified Software Design

Designed and implemented local network wiring, switches, firewalls, and server structure for new local facilities. Maintained cloud based hosting for software as a service involving 100% up time. Worked with clients and developers to resolve outages and slowdowns. Researched active developments and options to improve and grow out our business. Designed server architecture to improve speed and reliability when rolling out SNO Pro software solution. Often acted as sales and tech support for professionals in the healthcare industry, acting as a translator from customer to developer.

Google Doubleclick Studio Certification

Hubspot Inbound Marketing Certification

CompTIA A+ and Network+