Customer Service Engineer

Roddrick Bratton

Bossier City, LA *****

*******@*****.*** - 318-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Owner/Operator

Bratton Transport - Bossier City, LA - 2016-08 - 2017-06 Auto transport broker transport cargo that specializes in the shipping and transportation of vehicles from one location to another.

Engineer

Kansas City Southern - Shreveport, LA - 2008-06 - 2013-11 Responsibilities

Operates the train on a railroad or railway. The locomotive / railroad engineer is in charge of and responsible for driving the locomotive(s) as well as the mechanical operation of the train, train speed, and all train handling .Required to have an intimate knowledge of track geometry including signal placement so as to be able to safely control the train.. In freight train switching yards the freight car brakes are sometimes bled off so they can be easily switched. responsible for preparing equipment for service, checking paperwork and the condition of the locomotives. Their duties require that they control acceleration, braking and handling of the train underway.

Supply Security Management

Department of Defense, Organi... - Barksdale AFB, LA - 2001-11 - 2008-06 Strategically plan and manage logistics, warehouse, transportation and customer services Direct, optimize and coordinate full order cycle

Liaise and negotiate with suppliers, manufacturers, retailers and consumers Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency Arrange warehouse, catalog goods, plan routes and process shipments. Receives, stores and ships bin and bulk supplies, materials and equipment. Prepares shipping and inventory documents for manual or automated inventory systems. Handled delivering and warehousing materials including hazardous, flammable and temperature sensitive products. Participated in conducting inventory of stock on hand and communicates discrepancies. Load and unloads freight from trucks, storage containers or vehicles, and sorts and stacks materials to be palletized for movement. Restacks products or removes excess packaging material as needed. On occasion, work requires local travel to other facilities. Postal Worker

United States Postal Service - Shreveport, LA - 1998-02 - 2001-11 Bundle mail in preparation for delivery or transportation to relay boxes. Deliver mail to residences and business establishments along specified routes by walking and/or driving, using a combination of satchels, carts, cars, and small trucks. Retrieve outgoing mail from boxes. Collect money for postage-due and COD (cash-on- delivery) fees and obtain signed receipts for registered, certified, and insured mail. Leave notices on customers' doors informing them packages could not be delivered and will be held. Supply Technician

USAF - Eglin AFB, FL - 1993-09 - 1998-02

Compiles and maintains material and parts inventory and status information to expedite movement of material and parts between production areas, according to predetermined production schedules and order priorities: Reads production schedules, inventory reports, and work orders to determine type and quantity of materials required, availability of stock, and order priority. Serves as liaison between Corporate Scheduling and local plant production, coordinating adjustments to daily/weekly production schedules with production manager to meet customer demand Serves as liaison between Customer Service and Production operations, coordinating adjustments to schedule, production or delivery dates as required to meet customer orders. EDUCATION

Freight Broker Certificate

LSUS - Shreveport, LA

2016-05 - 2016-09

Occuptional Certificate in Railroad

National Railroad Acedemy - Kansas City, KS

2008-07 - 2008-09

high school diploma in general studies

benton high school - Benton, LA

1986 - 1990

SKILLS

Forklift Operator, Materials Management

MILITARY SERVICE

Service Country: United States

Branch: United State AirForce

Rank: E-6

1993-09 - 2008-02

Commendations:

AF Accomedation Medal

AWARDS

Supply Technician of the Yr

2000-07

CERTIFICATIONS/LICENSES

Freight Broker

2016-09 - Present

CDL

2017-03 - 2019-03

GROUPS

Phi Beta Sigma Fraternity

1991-02 - Present

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