Customer Service Representative/license Agent general health

Csr

Optum

Richardson, Texas

Aug, **** / Present

Kathleen Miller

**********@*****.***

404-***-****

**** *. **** ****. ******

Plano, Texas 75074

Experience

Assist members enrolling and ordering medication. Updating necessary needed information. Help tracking of mail order for unreceived or late medicine. Transferring members to plan for further explanation of status. Assisting members transferred to Pharmacy for explanation of dosage or generic vs brand, shape color that may different in what they normally would receive. Education

Strayer University

2007 / 2009

None

Skills

General Health and Life License / Customer Service Representative