Rahul Chauhan ( DCAA Certified )

VoIP/Linux- Engineer

Mobile # 921*******

Email id: - ac2tcy@r.postjobfree.com

* ***** ** **** *** LINUX ENGINEERING

M.C.A (Master in computer application)

OBJECTIVES

Seeking for Job with a progressive and reputed organization where I can utilize my qualification and professional skills, knowledge and experience and continually learn the latest technologies in IT industry with a challenging role that allows for advancement and growth. Technical Skills:

VoIP SIP, H.323, Codec’s, RTP, RTCP, NAT, and Media Gateways. Telecom ISDN (Q.931), E1/T1, analog signaling.

Networking LAN, WAN, IP addressing, Ethernet, TCP/IP, UDP, FTP, TFTP, DHCP, HTTP, HTTPs. Products

IPPBX, IP phones, Video Phones, VoIP gateways, Trunk gateways, GSM Gateways, VoIP Switches, ATA, IP Surveillance, Audio/Video Conferencing units. Firewall Cyberoam, Sonic Wall Iptables, Fail2ban, Squid Proxy etc, . Managing Tools Wireshark, Putty, WinScp, mRemoteNG, SIPP, ISymphony. Protocols SIP, H.323, RTP, RTCP, UDP, TCP, ARP, ICMP, etc.. Platform Asterisk 1.6 to 14, Elastix, FreePbx, Trixbox, Vicidial, VMware. Databases MySQL, MongoDB, SQL Server.

Operating System Linux, KVM, Windows 98, Xp, 2003, Server Edition 2012, windows 7, windows 8. Mail Server Zimbra Mail Server, Email Marketer.

Datacenters Rackspace, Liquid web, Amazon, ESDS, Control-S PROFESSIONAL EXPERIENCE

Currently Working as Sr.Support Engineer in Asergis Telecom Services Pvt Ltd India Asergis is a group of privately held companies located in the UK, India, China and Malta. With over 15 years’ experience, the Asergis Group has a proven track record in the telecoms industry providing high quality products and services to businesses around the globe.

Previously Working with Clay Telecom (Falcon Business Resources Pvt. Ltd) Delhi Aug 2014 to Sep 2015

Clay Telecom is a dynamic global service provider of wireless telecom solutions with Pan-India presence. We are catering both B2B and B2C market segments with worldwide and country-specific voice and data solutions. Responsibilities

Responsible of manage Network and Server Security

Responsible to manage their Linux Servers, Call Centre Servers, Application Servers, Mail Server, Cloud server, & Windows Servers.

Responsible to interact with international telecom providers. Responsible to managing DID’s and termination servers. Previously Working with Techroutes Network Pvt. Ltd - Gurgaon India AUG 2011 to April 2014 Job Responsibilities: Sr.Executive IT

• 4.11-year experience with VoIP engineering, with IP networks

• Experience in VoIP & IP products integration, implementation, and support Product documentation.

• Expertise in IP phones, Soft switch (Proxy, Media Server, Nat Filter), PBXnSIP, IPPBX,VoIP gateways, Techroutes, Matrix ATA, Techroutes, Grand Stream,Cisco SIP phones, IP video phones, IP cameras, IP Conference units, Audio-codes and Cisco products and Routers.

• Good Technical skills in VoIP (SIP & H.323 Protocols) support, implementation & integration.

• Expertise in troubleshooting the errors while integrating with other vendor’s equipment’s.

• Expertise in integration Analog and Digital VoIP gateways (FXS/FXO) with all legacy PBXs.

• Hands-on with VoIP and telecom equipment, standards and technologies

• Strengths in implementation of complex projects paying attention to details.

• Creative problem solver, high degree of initiative.

• Analytical skills to examine data and provide the most efficient solution.

• Very Good interpersonal skills with demonstrated ability of customer satisfaction.

• A good team player with an ability to work in all phases of the project.

• Motivated, focused and process oriented with the right attitude & aptitude to implement solutions according to client requirements

• Wide range of successfully deployed VoIP services and applications Job Responsibilities:

• Setup customer demos and perform technical presentations as required.

• Provide escalation path or Service affecting issues.

• Implementation and interoperability support.

• Project documentation, technical proposals to RFP/ITT

• Testing of new products/releases & provide feedback to product engineering team.

• Meetings with clients for upcoming projects and to understand the requirement of the customers.

• Problem resolution, Responsibility is debugging the issue with the customer or the representative to point the problematic area.

• Responds to phone, e-mail, and personnel requests for technical support.

• Management and troubleshooting of media servers, media gateways, and IP phones Participate in the troubleshooting activities associated with daily operation works. Implement and support new and existing activities

Configurations are follows

System,survivable Remote Site Telephony Configuration, Device Pool Configuration,DHCP Server Configuration, Call Routing Configuration, Configuration, Music On Hold Audio Source Configuration, Music On Hold Server Configuration, Device Configuration, Gateway Configuration, Techroutes Unified IP Phone Configuration, Trunk Configuration

• Configuration and Installation of Voice Interfaces like E1 Lines (PRI),FXS, FXO Projects : -

Project 1.

Client: Piccell Wireless ( UK )

Project: IVRS

Role: IVR Development, SIP Connections, Server Security. Project 2.

Client: Clay Telecom ( India )

Project: IVRS

Role: IVR Development, SIP Connections, Server Security. Project 3.

Client: Clay Telecom ( India )

Project: VoIP Switch

Role: Responsible to manage international termination and Server Security. Project 4.

Client: Jubilant Food works (Dominos) Noida.

Project: VoIP Implementation of Techroutes IPPBX, IP Phones, VoIP Gateways (FXO, FSX). Role: POC of Techroutes IP phones, IP-PBX, VoIP Gateways. Project 5.

Client: ONGC, New Delhi

Project: Implementation of Techroutes VoIP gateways with Alcatel server. Role: Installation and support of product.

Project 6.

Client: UNDP, New Delhi

Project: Voice Connectivity between Nortel EpAbx and Alcatel EpAbx on Wi-Fi Network. Role: Implementation and maintenance of Techroutes VoIP Gateways and server security. Project 7.

Client: Eureka stock, Kolkata

Project: Implementation of Techroutes IPPBX, IP Phones, VoIP Gateways (FXO, FSX), GSM Gateways, Trunk gateways.

Role: Responsible for implementation and maintenance of whole project. Project 8.

Client: CUGL (UPSIDC) Kanpur

Project: IVRS

Role: Implementation of Techroutes IPPBX, IP Phones, VoIP Gateways (FXO, FSX), GSM Gateways Trunk gateways.

Project 9.

Client: BDCS GROUP

Project: IVRS

Role: Implementation of IPPBX under IVR technical support for I AM SAFE mobile application. Achievements

Digium Certified Asterisk Engineer.

Responsible to done PCI DSS Certification for falcon Business Resources. Responsible to done PCI DSS Certification for Piccell Wireless (UK). Education Qualifications

M.C.A (Master In computer Application) First class-2010 Uttar Pradesh Technical University (UPTU) India

B.C.A.(Bachelor in Computer Science) -First class -2007 Chaudhary Charan Singh university India Personal Data

Current Status Delhi

Date of Birth 22-11-1984

Marital Status Married

Nationality Indian

Languages English, Hindi

Research & Development in IT Field.

Areas of Interest

Excellent communication skill

Technically skilled

Efficient in Network and Server Security.

Proficient in Server, Database Backup and Migration.

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