Nicole Shanks,CSR
Determined and Multitasked Team Player
Conyers, GA 30012
***************@*****.***
I have worked in a Customer Service oriented industry for over 10 years and i have what it takes to please the customer and get things done.
Authorized to work in the US for any employer
Work Experience
Salon Manager
Quick Color Natural Hair Spa - Conyers, GA
September 2016 to April 2017
Manage salon operations
Maintain upkeep of salon
Sales / Inventory
Customer service
Implement salon policies
Money management
Payroll
Scheduling
Answering Phones
Social media management
Balance and close out
Sales Associate/ Key Holder
Envy Ear Candi Boutique & Salon, LLC - Atlanta, GA January 2005 to March 2016
Responsibilities
Customer service, cashier, vendor product ordering, stock, inventory,sales, open and close reports, Accounts payable/receivable
Clerical and Administrative
Skills Used
Team player, multitasked, customer oriented
Front Office Coordinator
East Side Cardiology - Conyers, GA
July 2012 to September 2015
Responsibilities
Front Office, Appointment scheduling, insurance verification, cash handling, call center Skills Used
medical terminology, computer literacy, customer service, phone etiquette, professionalism Education
General Diploma
James Madison High School - Roswell, GA
2001 to 2005
Skills
Excellent Above average phone skills and computer proficiency in Microsoft Office Suite, and internet. •Literacy with computers, faxes, email, multiple line phone system, office copy and communication systems, as well as computer, projector, and other technology. •Ability to manage, organize, and execute events and multiple projects on a daily basis. •Capacity to work in a fast-paced environment •An ability to focus, remain calm under pressure and meet deadlines •Highly Organized (10+ years), Clerical (10+ years), Administrative Assistant (10+ years)