Nicole Shanks,CSR

Determined and Multitasked Team Player

Conyers, GA 30012

ac2tar@r.postjobfree.com

678-***-****

I have worked in a Customer Service oriented industry for over 10 years and i have what it takes to please the customer and get things done.

Authorized to work in the US for any employer

Work Experience

Salon Manager

Quick Color Natural Hair Spa - Conyers, GA

September 2016 to April 2017

Manage salon operations

Maintain upkeep of salon

Sales / Inventory

Customer service

Implement salon policies

Money management

Payroll

Scheduling

Answering Phones

Social media management

Balance and close out

Sales Associate/ Key Holder

Envy Ear Candi Boutique & Salon, LLC - Atlanta, GA January 2005 to March 2016

Responsibilities

Customer service, cashier, vendor product ordering, stock, inventory,sales, open and close reports, Accounts payable/receivable

Clerical and Administrative

Skills Used

Team player, multitasked, customer oriented

Front Office Coordinator

East Side Cardiology - Conyers, GA

July 2012 to September 2015

Responsibilities

Front Office, Appointment scheduling, insurance verification, cash handling, call center Skills Used

medical terminology, computer literacy, customer service, phone etiquette, professionalism Education

General Diploma

James Madison High School - Roswell, GA

2001 to 2005

Skills

Excellent Above average phone skills and computer proficiency in Microsoft Office Suite, and internet. •Literacy with computers, faxes, email, multiple line phone system, office copy and communication systems, as well as computer, projector, and other technology. •Ability to manage, organize, and execute events and multiple projects on a daily basis. •Capacity to work in a fast-paced environment •An ability to focus, remain calm under pressure and meet deadlines •Highly Organized (10+ years), Clerical (10+ years), Administrative Assistant (10+ years)

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