Customer Service Representative

Tammi DiMeo

*** ***** ***, ********** ** *****

856-***-**** Day/Evening

**********@*****.***

EDUCATION

Overbrook High School -Pine Hill, NJ June 1987

High School Diploma

EMPLOYMENT HISTORY September 2006-Present

Investors Bank- Marlton, NJ

Customer Service Representative 1

Accept retail and/or commercial deposits, loan payments, process checking and savings account withdrawals.

Maintain an adequate cash drawer at all times; this includes buying and selling currency from the vault as necessary.

Balance cash drawer in accordance with Bank procedures and regulations including periodic batching of cashed checks.

Answer customer inquiries and refer customers to the proper service area for issues that cannot be resolved at the teller line.

Comply with all department and company policies, procedures and regulations.

Contribute to the fulfillment of department and company objectives and goals.

TD Bank- Philadelphia, PA July 2003-September 2006

Customer Service Representive

Answer questions about the product details, the company, and issues with account for the customers.

Perform basic account maintenance activities.

Accept retail and/or commercial deposits, loan payments, process checking and savings account withdrawals

Pizza Hut- Blackwood, NJ March 1987-Dec 1967

Assistant Manager

Provide sales floor leadership and motivate others to reach performance levels and meet customer service standards.

Maintains sales reports and filed documentation

Provide customer service by greeting and assisting customers.

Skills

Customer Service

Fiserv

Microsoft Word

Cashier Work

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