Manager Management
Resume:
RAYSON THOMAS
** ****** ****, ********* **** Tyne, Tyne and Wear, United Kingdom NE7 7HN
Mobile: +44-742*******
Email: ******.******@*****.*** /*************@**********.***
LinkedIn: https://uk.linkedin.com/in/raysonthomas
Profile Summary:
QA Test Manager / Architect/ Project Managerwith around 12 yearsexperience, good with business requirements,business analysis, test planning, client engagement, vendor management, engagement with global counterparts.(Bournemouth, London, New York, Newcastle, Mumbai, Pune, Bangalore)
Certified Scrum Product Owner (Scrum Alliance)
Professional Scrum Developer (Scrum.org)
ISTQB certified tester (ISTQB)
Scrum Master
Change and Transformation Management
Process / Technology Migration, Digital Transformation, User Experience
Experience in Agile, Waterfall and Hybrid models.
Experience in Technology Consulting
A professional with good Organizing and Leadership Skills
Excellent Communication, Analytical, Logical, Problem Solving Skills
Managing, mentoring, motivating, training and guiding team
Performance management
Interview Panel
Domain and technical expertise in
-Investment Banking
-Risk Management in Trading
-Web and Email based Advertising / Marketing tools.
-UK Govt. Tax Department (HMRC). Micro services for Government's website.
-Health Department(NHS)
-Engineering
Google Analytics for ongoing, real time analysis of customer preferences and actions.
Involved with User Research team in User Test sessions.Eg. Affinity Mapping, Card Sort Mapping etc.
Strategy and planning for end to end testing of multiple micro services at platform level.
Performance Test strategy for integrated services at platform level
Have good experience in leading testing and delivery of Web applications - Functional, Database, Reports, API, Performance, Accessibility, Compatibility, Web service, XML, Security testing, Mobile Testing, build management and release management, Cloud, Continuous Integration, Continuous Delivery.
Trained teams (In House and Vendor teams) on Agile - Implemented Agile processes in place for globally distributed teams.
Standardized the test framework, tooling etc. for the different test teams.
Introduced BDD(Behaviour Driven Development) so that the different roles in the Agile teams were able to appreciate and understand the development efforts from a functional / business standpoint.
Excellent exposure to SDLC and complete testing lifecycle - STLC
Technical Skills: Scala, Java, Python, Perl, Selenium Webdriver, Cucumber, jBehave, AS400, Unix, SQL, XML, SOAP UI, QTP, Mercury Quality Centre(HP ALM), Jira, Load Runner, Gatling, Jenkins, Hudson, Github, Git, Gerrit, Appium, Eclipse, Intellij Idea, ZAP for penetration testing, Mongo db, Postman, Google accessibility driver, Google Analytics, Kibana, Grafana, Splunk, AWS, Puppet, deployment pipelines.
An Engineering Graduate (B.E. Electronics) with a Post Graduate Diploma in Advanced
Computing (DAC), imparted by CDAC, ACTS.
Employment History:
Designation : Test Specialist / Line Manager
Company : Accenture
Project : HMRC(Digital)
Duration : April 2015 to August 2017
Project : NHS(Digital)
Duration : September 2017 to Current
Roles & Responsibilities :
Worked in a digital delivery centre for a UK Government firms HMRC, in a distributed project to create a web application using all state of the art open source software to be used by almost all tax payer citizens of the country. Currently working for the central service which all other micro services link to. My project Personal Tax Account (PTA) won ‘BCS Digital Project of the Year’ 2016 award.
Working with the health department NHS to create Digital applications from scratch, to comply with strict Government regulations and stringent timelines.
Line Manager responsible for a team of engineers (Newcastle employees and onsite employees)
Performance and Career management of team.
Conduct interviews for the centre.
Test Planning - Automation, Compatibility, Mobile, Performance, Security, Accessibility, Integration, Compatibility.
Test strategy and planning for end to end testing of multiple micro services at platform level.
Performance Test strategy for integrated services at platform level.
Participated in digital ideation, innovation and presentation sessions for sales pitches.
Member of an internal help group, who support employees in need of counseling or medical help.
Agile delivery methods.
Change and Transformation Management
Enhance Digital User Experience
Designation : Associate – QA Manager
Company : J P Morgan
Duration : September 2008 to Feb 2015
Roles & Responsibilities :
QA Manager / Scrum master
Involved in Business Analysis across projects
As Product Owner defined roadmap, acceptance criteria for stories, Sprint Planning, Backlog refinement and release management.
Created use case and use case diagrams
Analyze and understand the business requirements and develop test scenarios for different stories
Create Master Test Plan, Creating Test Condition Matrix from design documents.
Specify, develop and writes test case.
Review test cases prepared by the team members.
Identify regression test areas, prepares regression test suites.
Configure required environments, Sanity testing.
Carry out Front End Testing (GUI), Database Testing, Regression testing, Reports testing, Performance testing.
Impart domain and functional knowledge to new members of team, conduct training sessions.
SME for the Exposure Control software application, provide support to different teams.
Use automated test software applications - Selenium to test the behavior, functionality and integrity of the different modules of the Exposure Control software.
Work with jBehave, Selenium, Java for BDD testing.
Defect Logging/Task allocation using Mercury Quality Centre / Jira.
Tools/Technologies used – AS400, Eclipse for JAVA and SQL Explorer, Mercury Quality Centre / Jira, Putty(UNIX), Selenium, jBehave, Python, SOAP UI.
Creation of Utilization Metrics.
Reporting of Project Status at senior management meetings.
Sign-off for projects executed
Designation : Quality Assurance Engineer
Company : Cybage Software Pvt Ltd
Duration : March 2006 to August 2008
Roles & Responsibilities :
QA Engineer, Configuration Controller, Quality Lead
Lead the team in process audits. Made sure that there was not a single non-conformance.
Understand the business requirements and develop test scenarios for an email based marketing tool.
Develop and write test plans.
Create Test Condition Matrix from Design documents.
Prepare regression test suites for the application.
Carry out Front End Testing (GUI), Back End Testing (APIs), Compatibility testing, Log Verification.
Different File manipulations for Event triggering etc. through FTP.
Data Base testing and verification, Reports testing.
Use automated test software applications- QTP to test the behavior, functionality and integrity of the product softwares DREAMmail, NEO (Email marketing tools).
Defect Logging using Mercury Quality Centre.
Technologies / Tools: Test Director, Quality Centre and QTP, Putty(UNIX), WinSCP, Oracle SQL Developer, Perl, MySQL
Task allocation
Review scripts written by team members
Impart domain and functional knowledge to new members of team.
Creation of reports - Daily Status Reports and Weekly Status Reports.
Designation : Junior Design Engineer
Company : Tyco Thermal Controls Ltd.
Duration : August 2004 to July 2005
Roles & Responsibilities :
Work on in house software TraceCalcPro
Provide support to clients who were using Trace calc pro
Train clients on the user interface
Lead a team to carry out the design and support and training for the software used
Educational Qualifications:
Post Graduate Diploma in Advanced Computing (PG DAC) from CDAC(VITA, Mumbai)
Bachelor of Engineering (Electronics) from Shivaji University, duration of 4 years, completed with 63.27%(First Class)
Technical Skills:
Testing & Support : Automation, Performance, Security, Accessibility, Compatibility, Manual Testing, UAT & Application Support
Methodologies : Waterfall, Agile, Hybrid
Tools : SOAP UI, Eclipse IDE, PUTTY, Snag It, Firebug, Firepath, Jenkins, Splunk, Kibana, Grafana
Automation Tools : QTP, Selenium IDE, Web Driver, TestNG, jBehave, Cucumber, Appium, Git, Gerrit, Build Pipelines
Technologies : UNIX, Linux, Oracle9i, AS400, iSeries, Java
DB Front-End Tools : TOAD, SQL 2K, DB2, MS Access, MySQL, MongoDb
Operating Systems : Windows 7, Win XP, UNIX, AS400
Programming Languages: Java, Scala
Scripting Languages : Perl, Python
Defect Tracking Tools : Test Director, Quality Centre, JIRA
Achievements:
Lead the team without a single NC(Non Conformance) during audits as Quality Lead.
J P Morgan Innovation Award 2013, for out of box thinking and application.
J P Morgan Long Service Award for completing 5 successful years in 2013.
Recognize performance award from Accenture.
Spotlight on Accenture.
Successful back to back releases of critical iterative deliverables.
My project Personal Tax Account (PTA) won ‘BCS Digital Project of the Year’ 2016
award.
Cover Letter:
Dear Sir / Madam,
My current role is that of a line manager and test manager responsible for a team of talented engineers. I work with Accenture, Newcastle, UK for HMRC in a state of the art digital delivery centre, where we are building a web / mobile application comprised of multiple micro services, utilizing all the latest open source technologies. Involved in Data Analysis using tools like Google Analytics, for real time analysis of customer behavior, affinities, different demographics etc. I am responsible for strategy and planning of the end to end, integration, security, accessibility, performance, automation deliverables at the platform level.
• Certified Scrum Product Owner (Scrum Alliance)
• ISTQB certified tester (ISTQB)
• Scrum Master, Business Analyst
I am a firm believer in Agile and Scrum and in the outlook of developing a quality product rather than a project.
Have extensive experience in various techno - functional roles working as a Test manager, Scrum Master, Project Manager, Business Analyst etc in services, product and consultancy firms.
Rich experience in vendor management, stakeholder management, multi site work style.
Managed roles and teams spanning New York, Toronto, London, Bournemouth, Newcastle, Mumbai, Bangalore, Pune.
Have over the years through my experience in Waterfall, Agile and Hybrid methodologies, learnt to break down the requirements into meaningful and achievable chunks and deliver as per the business demands in harmony with the different teams - development, test, business analyst, scrum master, product owner, U/X designers, content designers, user researchers. Have hands on experience in conducting user research sessions with real users, and incorporating the learning into the product design and improvement. Involved in other user research activities like affinity mapping, card sort mapping etc.
Have first hand experience in migrating strategic products from legacy systems to next gen technologies.Eg. A JPMorgan product from IBM iSeries to Java platform, enabling users to use the application through an intuitive GUI as opposed to traditional green screens.
Performance Management – Career counseling, career progression, probation reviews, performance appraisals etc of my reportees.
Talent management – Screen CVs, conduct interviews, offer candidates etc.
Involved in Ideation, Design and Presentation for sales pitches.
Worked with the Sales team (Outcome based deals and change and transformation) to brainstorm new ideas that could transform the way client organization works.
Received Innovation award for out of the box innovative ideas to improve ROI for stakeholders.
Recognition Award for performance.
I have experience gained from various domains / industries, which I am sure I can put to good use. My current assignment is to develop a web / mobile application to be used by all tax payers in UK. Millions are expected to use the system during peak, meaning we have designed a robust system for different demographics spanning - age, gender, location, income class, education, computing awareness, English / Non English, visually challenged etc by undertaking multiple user research, brainstorming sessions etc for incremental releases.
I sincerely feel that I have the experience and expertise required to do justice to the role, if given an opportunity.
Yours sincerely,
Rayson Thomas
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