Customer Service Microsoft Office

Dereneice Williams

*** *. ****** *** *******, MI 48601 989-***-****

*********@*****.***

Objective:

To work in an environment where I am an asset to the community, where I can excel, use my talents and abilities and display my qualifications.

Experience:

01/2014 -Present First Ward Community, Clerical Aide.

Answer the telephone, take messages for all staff members, operation office machines, typing, filing and distribute mail, handle clients with poise and dignity, assist client at the front desk.

01/2008- 2010 Experience Citizen Bank, Customer Service Rep/CSS.

Handle transactions, balance drawer daily, answered client questions and worked the payables and receivables.

05/2007-10/2007 Thirsty Car Rental, Sales and Service Rep. Made reservation for customers, sold company product, made sure they car was ready for them when they arrived for pick up.

08/2004-10/2006 JP Morgan Chase Chicago, IL, Sales and Service Associate/Teller

Worked with payables and receivables, problem resolutions and customer service. Balanced cash drawers, vault, and ATM machine transactions. Open customer accounts, closed customers accounts and helped customers apply for loans.

Education:

Delta College Saginaw, MI, Business Management, Business Organization and Retail

Skills/Abilities:

Typing, answering telephone,

excellent customer service and problem resolution skills.

Management- scheduling, excellent communication skills and supervisory skills.

Proficient in Microsoft Office, office machines, time management, procuring and managing stock and supplies.

Contact this candidate