Production Analyst/Inventory Specialist

ANDY SANTANA

**** ********* **. ***********, **. 20784

Phone: 760-***-**** Email: ****************@*****.***

WORK EXPERIENCE

Account Executive, Tech USA, Gov. Solutions, Millersville, MD

Nov. 2016-Present

Worked as HR assistant manager alongside the department heads to define parameters for open positions, determining capabilities and qualifications.

Demonstrated expertise in needs analysis, vendor and supplier relations, contract negotiation, cost reduction, and team leadership to facilitate improved financial performance and profitability.

Interfaced with clients requiring human capital services to determine number of hires, salary, positions, and job descriptions for short-term and long-term employees.

Dealt with Budgeting and Inventory reports.

Interviewed prospective candidates using behavioral interviewing techniques and personality assessments to ensure best possible fit for client needs.

Established recruiting requirements by studying organization plans and objectives; meeting with manager to determine organizational needs assessment.

Assisted the head of department in operations that required the use of Spanish speaking skills.

Managed over 10-30 open positions at any given time.

Reviewed market trends to develop compensation packages.

Maintained excellent client retention skills and took lead on most conflict resolutions.

Account Manager/Assistant Analyst, Big Tire America, Capitol Heights, MD

May 2016 to November 2016

Provided Supervisor with analytics and decision-making tools used as the basis for reorganization, and consolidation strategies.

Serviced existing accounts, and established new accounts by planning and organizing daily work schedule to assist existing or potential sales outlets and other trade factors.

Developed weekly reports for management documenting workflow efficiency and suggesting practical adjustments.

Assisted in providing monthly inventory reports as well as data entry analysis.

Proposed customer solutions that is compliant with appropriate local, state and federal regulations.

Developed and maintained a thorough knowledge of pricing structure as well as negotiating tactics.

Performed material handling process for shipping and disposition of property.

Determined customer needs and proposed appropriate service needs.

Prepared sales proposals/presentations and followed up with key decision makers, as well as, implemented sales strategies.

Analyzed internal business processes for efficiency and effectiveness.

Assisted customers in carrying out general transactions.

Utilized the company’s growth management system on a daily basis, scheduling and documenting activities, and developing prospective customer profiles.

Developed and maintained an awareness of market behavior and competitive trends and responded accordingly.

Regularly met with sales supervisor to review weekly sales activities, progress on goals, and status of prospective customers.

Student Development/Event Coordinator, Geneva College, Beaver Falls, PA.

August 2013 to May 2016

Maintained proper recreational order and proper interaction with students and faculty.

Provided guidelines and leadership for new incoming students

Trained new employees to observe as correct rules and procedures set by management

Demonstrated ability in a fast paced, results oriented environment with a high degree of endurance and flexibility

Demonstrated excellent organizational and time management skills with strong attention to detail.

Assisted in providing inventory reports.

Little Caesar’s Enterprises, Inc. Crew Member, K-Mart Mall, Beaver Falls, PA May 2013 to August 2013

Performed store duties such as food preparation and utilities maintenance.

Helped management team with store operations including sales, customer service, maintenance, organization, and planning

Provided ongoing leadership and strong customer service

EDUCATION

Geneva College – Beaver Falls, PA 2012 to 2016

Bachelor of Science: Business Administration

Concentration: International Business

SKILLS

Bilingual: Ability to communicate fluently in English and Spanish, both written and oral.

Communication: Excellent written and verbal communication skills to effectively communicate with customers, co-workers, supervisors, employees and vendors.

Computer Literate: Advanced computer skills, mastery of Microsoft Office programs (Word, Excel, PowerPoint). Proficiency using Data Analytics, Microsoft Outlook, etc.

Leadership: Ability to mentor new employees and lead them by example. Also demonstrated interpersonal skills with the ability to establish and maintain positive working relationships.

Customer Service: Ability to provide effective customer service in order to appropriately respond to customer requests.

ACTIVITIES

Geneva College Varsity Baseball 2012 to 2016

Second Team All-Conference 2014 to 2015

Team Captain 2015 to 2016

Geneva College Business Club 2013 to 2015

Mentoring manager for Incoming Business Students 2014 to 2015

Mission Trip to the Dominican Republic 2012 to 2013

Interpreter & Translator 2012 to 2013

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