John Nicholas Healey
**** ****** *******, ******* *******, IA. 50324 ****@********.***
Cell 515-***-****
A BS in management information systems and minor in computer science. 6+ years of reporting experience and 6+ years in understanding databases (SQL) and data mining techniques. Excellent verbal, written, interpersonal communication skills, critical thinking, and presentation abilities with a high attention to detail and accuracy. Added exceptional value for companies by designing and building systems, developed efficient processes for management and employees. Naturally curious as always interested in experimenting with emerging data platforms and tools such as R, Python, Tableau, Power BI, and Hadoop.
TRAINING/QUALIFICATIONS
SAS Certified Base Programmer for SAS 9
20+ years’ experience in information technologies, troubleshooting and optimizing business and residential PCs
Design and implement complete curriculum for Japanese/English language
COMPUTER SKILLS
Proficient in Windows environment (XP, 8, 10), all Microsoft business applications (Word, Excel, PowerPoint, Power BI), SQL, SAS 9, AutoCAD, Adobe Suite (Photoshop, InDesign, Illustrator, Premiere), Open Office, Android, iOS and web design
EMPLOYMENT EXPERIENCE
PC Expert West Des Moines, IA
PC Support & Training 2004 - Current
oDevelop, coordinate and implementation of various software
oData mining, research, analysis, and reporting of information for multiple platforms
oPresent and facilitate data insights to aid in managerial decision process
oEvaluate and manage business models successfully increasing productivity
oEducational instructor of computer hardware and software
oDiagnose/solve computer software and hardware system problems
Coldwell Banker Mid-America Group Iowa
Director of Education December 2015 - December 2016
oResponsible for creating and implementing multiple interactive classes for Realtors entering, maintaining, and expanding licenses - online and in a classroom environment
oDevelop and implement numerous company-wide systems including transaction management, company intranet, and a CRM system
oCoordinated large educational events with vendors, speakers, venues and students
oAssisted agents and staff in Real Estate training, IT solutions (software and hardware), and business development in multiple offices
Coldwell Banker Mid-America Group Iowa
Realtor November 2010 - Current
oServe the interests of the customer (buyer and seller) with educating, financing, price guidance in accordance with market conditions, marketing, and negotiating through closing
oWork with all parties involved in a real estate transition to overcome transaction issues and meet closing deadlines
International Work Experience Aichi-ken, Japan
Iwakura City Hall August 2003 - April 2009
Coordinator for International Relations Iwakura City Board of Education, Aichi-ken
oInterpretation for City Mayor and Administration Cultural liaison for citizens including public education and events
Cosmo Global Communications School
English Teacher for Nagoya City Board of Education
oDesign and create English curriculum for junior high school students.
Facilitate the instruction of student and teacher evaluations through oral and written examinations
Aichi Board of Education
Assistant English Language Teacher for Ichinomiya City
oAssisted in English lessons for junior high school students across commercial, academic, and industrial institutions
oProvided cultural diversity to students and faculty through in-class and extracurricular activities
EDUCATION
Iowa State University, Ames, IA 2002
Bachelor of Science in Management Information Systems
Minor in Computer Science
.