John Nicholas Healey

**** ****** *******, ******* *******, IA. 50324 ac2s4b@r.postjobfree.com

Cell 515-***-****

A BS in management information systems and minor in computer science. 6+ years of reporting experience and 6+ years in understanding databases (SQL) and data mining techniques. Excellent verbal, written, interpersonal communication skills, critical thinking, and presentation abilities with a high attention to detail and accuracy. Added exceptional value for companies by designing and building systems, developed efficient processes for management and employees. Naturally curious as always interested in experimenting with emerging data platforms and tools such as R, Python, Tableau, Power BI, and Hadoop.

TRAINING/QUALIFICATIONS

SAS Certified Base Programmer for SAS 9

20+ years’ experience in information technologies, troubleshooting and optimizing business and residential PCs

Design and implement complete curriculum for Japanese/English language

COMPUTER SKILLS

Proficient in Windows environment (XP, 8, 10), all Microsoft business applications (Word, Excel, PowerPoint, Power BI), SQL, SAS 9, AutoCAD, Adobe Suite (Photoshop, InDesign, Illustrator, Premiere), Open Office, Android, iOS and web design

EMPLOYMENT EXPERIENCE

PC Expert West Des Moines, IA

PC Support & Training 2004 - Current

oDevelop, coordinate and implementation of various software

oData mining, research, analysis, and reporting of information for multiple platforms

oPresent and facilitate data insights to aid in managerial decision process

oEvaluate and manage business models successfully increasing productivity

oEducational instructor of computer hardware and software

oDiagnose/solve computer software and hardware system problems

Coldwell Banker Mid-America Group Iowa

Director of Education December 2015 - December 2016

oResponsible for creating and implementing multiple interactive classes for Realtors entering, maintaining, and expanding licenses - online and in a classroom environment

oDevelop and implement numerous company-wide systems including transaction management, company intranet, and a CRM system

oCoordinated large educational events with vendors, speakers, venues and students

oAssisted agents and staff in Real Estate training, IT solutions (software and hardware), and business development in multiple offices

Coldwell Banker Mid-America Group Iowa

Realtor November 2010 - Current

oServe the interests of the customer (buyer and seller) with educating, financing, price guidance in accordance with market conditions, marketing, and negotiating through closing

oWork with all parties involved in a real estate transition to overcome transaction issues and meet closing deadlines

International Work Experience Aichi-ken, Japan

Iwakura City Hall August 2003 - April 2009

Coordinator for International Relations Iwakura City Board of Education, Aichi-ken

oInterpretation for City Mayor and Administration Cultural liaison for citizens including public education and events

Cosmo Global Communications School

English Teacher for Nagoya City Board of Education

oDesign and create English curriculum for junior high school students.

Facilitate the instruction of student and teacher evaluations through oral and written examinations

Aichi Board of Education

Assistant English Language Teacher for Ichinomiya City

oAssisted in English lessons for junior high school students across commercial, academic, and industrial institutions

oProvided cultural diversity to students and faculty through in-class and extracurricular activities

EDUCATION

Iowa State University, Ames, IA 2002

Bachelor of Science in Management Information Systems

Minor in Computer Science

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