Graphics Engineer tech

Manveer Dhillon

Elk Grove, CA *****

*******.*******@*****.*** • 916-***-****

Qualifications Profile

Skilled IT diagnostician and graphics manager with 10 years’ experience installing and configuring computing equipment and preparing graphic art content for press, electronic, and multimedia publishing and demonstrations.

Detail-oriented problem solver, maximizing graphical performance by overclocking and running software benchmarking tests and tools to improve systems performance and stability.

Excellent diagnostician, performing diagnostic procedures and troubleshooting techniques for computer components, networks, and operating systems.

Effective technician, configuring hardware, software, and operating systems to install, optimize, and upgrade drivers.

Accomplished graphic designer, creating computer-generated 3D models, 3D scenes, and print collateral for websites and software/hardware demonstrations.

Technical Skills: Microsoft Office Suite, Visio, JIRA, Macrium Reflect / Ghost, Linux/Ubuntu, Unity, Adobe Photoshop, Adobe Illustrator, Lightwave 3D, 3DS Max, Maya, zBrush, Mudbox, AutoIT, CITRIX, VMWare

A+ Certification in Progress

Professional Experience

Intel, Folsom, CA, 2012 - Present

Graphics Lab Manager/Graphics Technician/Designer, VPG SBO – Virtual Reality, 2015 - Present

Manage Graphics Lab, online server of drivers, applications, documents, inventory, and shipping information, purchasing and tracking assets.

Design and develop 3D scenes and virtual reality demonstration sets to present graphics for key internal and external stakeholders.

Maximize visual quality and performance based on benchmarks and test results; create Excel reports detailing results of data analysis.

Install, configure, and test virtual reality hardware and software across multiple platforms.

Prepare training materials, including intranet WIKIs, user tutorials, and documents on software installation, configuration, and use.

Assistant Graphics Lab Manager/Graphics Technician/Designer, VPG GIT – Virtualization 2013 - 2015

Build and managed workstation desktops and virtual machines; benchmarked industry-leading graphics software with Intel hardware against competitor workstation graphics cards.

Maximized quality and performance, analyzing test results and preparing reports and Excel worksheets detailing data analysis.

Assistant Graphics Lab Manager/Graphics Technician/Designer, VPG GIT Workstation Graphics, 2012 - 2013

Maintained networks, installing and configuring drivers and software for analysis and graphics testing, collaborating with engineers to provide in-depth analysis. Created, backed up, restored, and duplicated images for multiple workstation platforms for graphics testing,

Troubleshot and resolved issues related to pre-release workstation hardware, software, BIOS, and drivers.

Created flyers, 3D models, and animations for live demonstrations at internal and external meetings and conventions.

Apple, Elk Grove, CA

Hardware/Software Technician, 2011 - 2012

Maintained Apple devices (iPad, iPhone, iPod, Mac computers), troubleshooting and resolving hardware, software, and connectivity problems.

Ensured functionality of hardware, disassembling and re-assembling devices, upgrading memory, and performing system stability checks.

Conducted technical research to diagnose issues; updated Apple database with technical data from discrepancies log.

SPRY Systems

Independent Contractor, 2010 - 2011

Supported sales of computer hardware, software, and networking products, including service plans, accessories, and software subscriptions.

Built and tested PCs for graphic, CPU, and memory stability.

Designed and developed content for marketing collateral, including flyers, business cards, and web content.

LifeMasters Supported SelfCare, Rancho Cordova, CA

Systems Analyst/Graphic Designer, 2008 - 2010

Installed, configured, and upgraded desktop hardware, chipsets, and peripherals. Boosted productivity, researching and collecting technical evaluations and recommending and installing hardware and software. Determined feasibility, cost, and compatibility of upgrades.

Troubleshot and resolved hardware, software, and connectivity problems, documenting issues and resolution.

Created marketing collateral, designing and producing web graphics, business cards, flyers, and training brochures.

Office of State Publishing, Sacramento, CA

Graphic Design/Digital Pre-press, 2005 - 2008

Played key role in graphic design work, preparing business cards, brochures, and flyers. Set up and maintained computerized machinery for digital, screen, and offset printing.

Education

Graphic Communication Certifications, 2001

Seneca College – Toronto, ON

3D Modeling/Animation

Web Design

Print Production Design (Adobe Photoshop/Illustrator)

Graphics Technology

Graphic Design/Computer Science Certifications, 2006

Sacramento City College – Sacramento, CA

Computer Information Science

Operating Systems Configuration

Hardware Maintenance/Troubleshooting

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