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Customer Service Administrative Assistant

Location:
Westlake, OH, 44145
Posted:
October 17, 2017

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Resume:

Jennifer Lewis

216-***-****

ac2s1n@r.postjobfree.com

Professional Summary

Highly focused and meticulous Administrative Assistant with a stellar customer service record and work ethic. Effective multitasker able to handle a high volume of simultaneous clerical projects with complete accuracy and professionalism.

Education

San Juan College Liberal Arts Associates 2009

Experience

Administrative Assistant II 02/2002-09/2008

San Juan College Farmington, NM

General Office manager

Purchasing

Travel setup

Meeting scheduler

Data entry

Payroll

Data tracking and database management

Created and mailed newsletter

Organize service projects and yearly Volunteer of the Year Awards

Class scheduler

Highly proficient with Microsoft office programs

Volunteer Experience

Sales Associate 08/2017-Current

Edna Boutique Cleveland, OH

Maintained exceptional sales and high level of customer service satisfaction

Arranged clothing racks for optimal use to stock new arriving merchandise

Handled all cash and credit card transaction. Managed cashiering activities in areas on purchasing, returns and exchanges

Receptionist 05/2017-Current

Edna House for Women Cleveland, OH

Managed front office reception area by cleaning and organizing desk and visitor lobby

Answered high-volume phone calls, interviewed clients over the phone

Directed callers to other resources when needed

Server 09/2016-03/2017

Punch Bowl Social Cleveland, Oh

Know restaurant concept and menu

Know craft cocktail selection

Guide customer through ordering upselling when possible

Setup and serve private events according to clients preferences

Provide excellent customer service

Server 06/2014-06/2016

TGI Fridays Denver, Co

Know menu and all running specials

Know seasonal drink menu

Guide customer through ordering, upselling when possible

Provide excellent customer service

Train new employees

Bartender 08/2011-05/2014

Hiway Grill Aztec, NM

Make drinks for all guests in restaurant

Take and assemble all to go orders

Count drawer at beginning and end of shift

Keep liquor inventory

Set up and serve private events

Provide excellent customer service



Contact this candidate