Customer Service Administrative Assistant
Resume:
Jennifer Lewis
***************@*****.***
Professional Summary
Highly focused and meticulous Administrative Assistant with a stellar customer service record and work ethic. Effective multitasker able to handle a high volume of simultaneous clerical projects with complete accuracy and professionalism.
Education
San Juan College Liberal Arts Associates 2009
Experience
Administrative Assistant II 02/2002-09/2008
San Juan College Farmington, NM
General Office manager
Purchasing
Travel setup
Meeting scheduler
Data entry
Payroll
Data tracking and database management
Created and mailed newsletter
Organize service projects and yearly Volunteer of the Year Awards
Class scheduler
Highly proficient with Microsoft office programs
Volunteer Experience
Sales Associate 08/2017-Current
Edna Boutique Cleveland, OH
Maintained exceptional sales and high level of customer service satisfaction
Arranged clothing racks for optimal use to stock new arriving merchandise
Handled all cash and credit card transaction. Managed cashiering activities in areas on purchasing, returns and exchanges
Receptionist 05/2017-Current
Edna House for Women Cleveland, OH
Managed front office reception area by cleaning and organizing desk and visitor lobby
Answered high-volume phone calls, interviewed clients over the phone
Directed callers to other resources when needed
Server 09/2016-03/2017
Punch Bowl Social Cleveland, Oh
Know restaurant concept and menu
Know craft cocktail selection
Guide customer through ordering upselling when possible
Setup and serve private events according to clients preferences
Provide excellent customer service
Server 06/2014-06/2016
TGI Fridays Denver, Co
Know menu and all running specials
Know seasonal drink menu
Guide customer through ordering, upselling when possible
Provide excellent customer service
Train new employees
Bartender 08/2011-05/2014
Hiway Grill Aztec, NM
Make drinks for all guests in restaurant
Take and assemble all to go orders
Count drawer at beginning and end of shift
Keep liquor inventory
Set up and serve private events
Provide excellent customer service
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