Customer Service Technical Support
Resume:
Driver
Uber
JACKSONVILLE, Florida
May, **** / Jul, 2017
Driver
Lyft
JACKSONVILLE, Florida
May, 2017 / Jul, 2017
Customer service
Teletech
JACKSONVILLE, Florida
Oct, 2016 / May, 2017
Customer service
Teletech
JACKSONVILLE, Florida
Apr, 2016 / Sep, 2016
Customer service
Teletech
JACKSONVILLE, Florida
Jan, 2016 / Apr, 2016
Andrew Phillips
************************@*****.***
10960 beach blvd lot 344
Jacksonville, Fl 32246
Experience
Pick up and drop off
Pick up and drop off
Took calls giving out account info on HSAs FSAs LFSAs helped recover passwords checked on
Took calls regarding classes, certification and giving info. Helped customers sign up for classes, helped get information on certification, helped schedule the classes, helped confirm verification.. Took calls helping with password recovery, navigating through the software, helped order software, return software, helped file taxes and Customer service
Pizza hut
JACKSONVILLE, Florida
Jul, 2015 / Dec, 2015
Technical support
Convergys
JACKSONVILLE, Florida
Jun, 2013 / May, 2015
check on refunds
To orders over the phone
Took calls troubleshooting dvrs, in home networking, setting up service calls, helped with billing, ordering services, replacing equipment,. Education
It technical institute
2008 / 2011
Associates In computer networking
Skills
Networking
Routing
MS Office
Windows Server 2003
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