Information Technology Management

Tarun Dey

972-***-****; *********@*****.***

www.linkedin.com/in/tarun1723

EDUCATION

The University of Texas at Dallas May 2017

M.S., Information Technology and Management (MIS); Business Intelligence and Data Analytics GPA 3.78 Dean’s Excellence Scholarship Student

RGPV/ Shri Ram Institute of Technology, India May 2012 B.E., Electronics and Communication

CERTIFICATIONS & TECHNICAL SKILLS

Certifications Pega PRPC v6.3 CSA (Business Process Management), Lean Six Sigma Yellow Belt Tools Qlikview, Tableau, SAS EG, SAS (E-Miner), MS SSIS, Alteryx, SAP Business Objects, SAP HANA, SAP Netweaver BW, MicroStrategy

Programming R, Python, SQL, C++, Java

Applications SharePoint, Rally, MS Project, MS Excel, Visio, Access, Erwin, MS PowerPoint Databases SQL Server, DB2, Oracle

BUSINESS EXPERIENCE

BBVA Compass Bank July 2017 – Present

MIS Analyst, Fraud Analytics (ER & CA)

• Building reports and performing analytics for all card products as part of Fraud Operations and Governance team to help improve performance of multi-functional teams using SAS

• Gathering business requirements to provide BI solutions to monitor KPIs, scorecards and Card operation metrics to identify potential gaps and provide a holistic view of management using MicroStrategy and Tableau

• Building quantitative model by extracting data from multiple systems using SQL, automating tasks by writing macros and scheduling jobs using SAS EG

AstraZeneca/ MedImmune (Healthcare Domain) May 2016 – December 2016 Project Management & Business Intelligence Intern

• Led 3 Agile based Business Intelligence projects assuming ownership of deliverables ensuring accuracy and quality of data

• Collaborated with cross functional teams to build, deploy and maintain 4 dashboards using BI tool Qlikview

• Gathered requirements, reported KPIs associated with governance and metrics to track compliance performance

• Partnered with IS team to leverage enterprise wide SharePoint solutions to improve efficiency of existing processes by 70%

• Created scripts to extract, transform, load (ETL) and optimized data that helped drive analytical applications The University of Texas at Dallas January 2016 – May 2016 PeopleSoft Academy Intern

• Trained on PeopleSoft FMS and HCM ERP systems to assist in researching performance gaps and designing solutions

• Evaluated and documented current business process and tested over Financial and HR modules Tata Consultancy Services Pvt. Ltd. India (Banking Domain) March 2013 – August 2015 Business Analyst, Certified Systems Architect

• Led a 5-person team and conducted change management initiative to improve the workflow systems for the client Vantiv

• Procured data using SQL, analyzed using SAS and reported using Tableau and provided solutions to client requests on time

• Used Tableau to create dashboards with KPIs and Scorecards to improve dispute management process

• Specialized in Business Process Management, all phases of SDLC with Scrum/Agile methodology using Rally

• Revamped transactional dispute business process within the Payment Card Industry Standards through automation and improved efficiency by 25% using Pega PRPC

ACADEMIC PROJECTS September 2015 – May 2016

• ABC Sales Application [High Performance Analytics] Forecasted sales using dashboards for sales analysis as an application using Qlikview

• NBA Game Predictor [Business Intelligence]

Predicted the game outcome and identified outstanding players by analyzing NBA and ABA stats using SAS E-Miner

• Predictive Analysis on Buying Behavior [Advanced Business Intelligence] Predicted the customer behavior pattern using the demographic information on an apparel site. Developed Poisson and NBD regression model to characterize the behavior based on demographic attributes using SAS Base

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