Phillip J. Navarra
************@*****.***
Litchfield Park, AZ 85340
SKILLS:
●Expert knowledge in operation of PIT equipment (forklift, clamp, order picker, and reach)
●Utilize the YMS (Amazon Yard Management System), DMS, and PINC databases to ensure accurate accountability of incoming and departing trucks from the Fulfillment Center
●Determining appropriate routes to resolve conflicts and who and when it needs to be escalated to upper management.
●3+ years of management experience.
●10+ years in the warehouse industry
EXPERIENCE:
August 2008 – February 2017
(8 years) Amazon Goodyear, AZ
Assistant Manager (Tier 3)
●Designed a dock layout (for team and mech. lift area) for PHX5 location that would improve overall efficiency
●Assisted in the development of standardizing the team lift and mech. lift processes
●Allocating labor by assigning associates (up to 80 people) to process paths daily to achieve customer promise expectations efficiently and timely to ensure accuracy and quality
●Training associates to utilize various databases (YMS, DMS, PINC) in an efficient manner
●Resolving various barriers and conflicts that rise amongst the associates (barriers with equipment, assigned paths, others etc.) and deficiencies with outgoing and incoming trailers
●Support all safety programs and OSHA compliance to ensure a safe work environment for all Associates
June 2006 - June 2008
AJ Customs Body Shop Tempe, AZ
(2 years) Auto Prep Associate
●Prepare motorcycles and vehicles prior to being painted
●Ensure highest quality of preparation to exceed customer expectation and improve the customer experience
●Reporting inventory needs on a regular basis to ensure sufficient stock for business operation
ACTIVITIES:
●Participant – Amazon Kaizen: Provide input and feedback to develop and redesign the team lift and mech lift dock for better overall efficiency of the process paths and department.
Fall 2015
OBJECTIVE:
Looking to obtain a position that enables use of my leadership skills and dock/yard management expertise to positively contribute to the organization.
EDUCATION:
Glendale Community College Glendale, Arizona
General Education Development (GED), 1989