Customer Service Inventory Control
Resume:
MICHAEL L. WYNN
Wheaton, Illinois 60188
Mobile Phone :630-***-****
Home: 630-***-****
Email: *********@*****.***
SUMMARY
An experienced Supply Chain professional looking to leverage his background, experience, and work ethics at a new career opportunity. Background includes learning new ERP software packages and quickly becoming a productive member of the team. Consistently driven to improve customer fill rate, exceed expectations, and to increase Customer Satisfaction. Known for a meticulous eye for detail, follow through, determination, creative problem solving, utilizing processes, and procedures.
PROFESSIONAL EXPERIENCE
Juno Lighting Group / Acuity Brands, Des Plaines, IL. 2016-2017
Leading manufacturer of lighting fixtures and related products
Buyer / Planner
Develop and execute strategy for reducing total inventory levels while improving customer service
Work as an interface between production floor and customer care to achieve delivery rate goals of zero stock outs, zero past due and 2 day back log in 4 month period.
Lowered product delivery by 5% by analyzing product specifications and working with multiple suppliers.
Henry Pratt Company, Aurora, IL 2015
Creative engineering for Fluid systems
Buyer II/ Planner
Improved on time delivery by 3 % through the coordination of suppliers and orders.
Learned new software, Generated detailed reports including daily, weekly and monthly sales volumes, inventory stock levels and on hand valuation.
Negotiating materials, equipment, and supplies from 10 vendors.
Netcom Inc. Wheeling, IL 2014
Leading designer of RF and Microwave Technology
Production Planner
Generated detailed reports including daily, weekly and monthly sales volumes, inventory stock levels and on hand valuation
Coordinated with warehouses for shipment planning with a focus on reducing transportation costs.
Trained staff members to implement inventory program, which reduced manual back ordered parts by 10%.
Plano Molding, Plano, IL 2012-2013
Designs and Manufactures storage systems for Indoor and outdoor applications.
Buyer/Planner
Transferred acquired Wisconsin company's inventory to maintain 95% Fill rate.
Ensured that all standard operating procedures and lean supply procedures were consistently followed
NAVISTAR PARTS Lisle, IL 2010-2012
A World wide leader in Truck Parts and Service.
Inventory Control Associate ( Contract)
Improved supplier fill rate to 98 % over a 3 month period by using Oracle forecasting and
Kanban ordering systems.
+Critical Order Associate
Reduced Critical truck down orders by 15% by using Oracle expediting program
MICHAEL WYNN Page Two
ROBERT BOSCH LLC, Broadview, IL 2001-2009
A leading global automotive supplier with sales of $4.3 billion in sales.
Senior Inventory Planner
Improved Original Equipment Manufacturer customer fill rate from 70% to 95 % in a two month period by using excel spread sheets to interface with global manufacturing plant to expedite shipping product.
Improved third party supplier by creating a Kanban production schedule to increase fill rate by 15%.
Reduced delivery time frame of product from five days to three days from Mexico by developing a strategic rational with a cross functional team.
Increased a customer fill rate from 70% to 91% by developing customer order system, which maintained customer fill rate of 95%.
Collaborated with dissatisfied Original Equipment Manufacturer and maintained a mandated fill rate of 98% by proactively addressing meticulous demands with consistent communication.
Collaborated with original Equipment supplier to maintain a 97% Customer by using Electronic Kanban system
EDUCATION
Six Sigma Green Belt training, Chicago Deming association Naperville, IL 2014
BA, Business Administration and Minor in Accounting, Northwood University, Midland, MI,
Associate Business degree. Northwood University, Midland, MI,
TECHNICAL PROFICIENCIES
AS400
Manugistics
Oracle
J D EDWARDS
JDA
Microsoft Office Spl.
PROFESSIONAL DEVELOPMENT
American Production Inventory Control Classes
PROFESSIONAL AWARDS
Top Five Inventory control manager
Top Ten inventory control Manager
Employee of the first Quarter 2000
PROFESSIONAL AFFILIATIONS
APICS-American Production Inventory Control member
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