IT Professional

Todd Krause

Downers Grove, IL ***** 630-***-**** *******@*******.***

IT PROFESSIONAL: MARKETING, INTERNET & PRINTING INDUSTRIES

Innovative, accomplished, and energetic IT and Project Management Leader with over 20 years’ experience providing project management and strategic direction to businesses. Aptitude in identifying and clarifying requirements, performing analysis between goals and existing processes, as well as developing system improvements that increase productivity and reduce costs. Background in successful migrations, scaling, recovery plans, asset management, and redundant network design development as well as executing multiple IT projects, from conceptualization to implementation and support. Trusted advisor to C-Suite and comfortable in fast-paced environments requiring on point change management. Strong work ethic and highly regarded for team building reinforced by humility, focus, and dedication. Possess robust technical, communication, and people skills leveraged to provide exceptional customer service.

CROSS CAREER ACCOMPLISHMENTS

Elevated Today’s Growth Consultant to 5000 Fastest Growing Companies in America list for 3-years by providing focused strategic direction.

Oversaw migration of 700+ websites and 40 servers across 20 hosting companies to single company, improving quality of service with site load times by 20%

Designed and implemented scaled server environment and support teams, meeting needs of growing hosting requirement; started with 250 websites sites and grew to over 1,200 sites Managed move of office technology for 50-person company to new location, including phone & internet service, desktop computers, servers, network appliances and print services, without interruption Authored and successfully implemented network security policy and disaster recovery plan for 100 users, over three locations, and over 20 terabytes of data, including fully redundant network backbone design Implemented digital asset management system, tracking over 500,000 digital assets

CAREER EXPERIENCE

TODDJOB CONSULTING DOWNERS GROVE, IL

Principal 2001 – Present

Charged with delivering Fortune 1000-level enterprise technology solutions, marketing power, and operations management to small businesses, including designing and implementing digital marketing and strategic plan by leveraging built WordPress and other web-based solutions.

Provided highly lucrative graphic and website design conceptualization and technical expertise Implemented network and technology solutions through on point option analysis Integrated complex digital channels, including social media

TODAY’S GROWTH CONSULTANT (NOW INCOME STORE) MINOOKA, IL

Chief Information Officer (contract through ToddJob Consulting) 2008 – 2017

Created alternative revenue streams, leveraging growth model to manage income-producing websites; designed and implemented workflows for site acquisition and launch Oversaw technology services management for 1,000 revenue generating websites Instrumental in defining strategic direction through conceptual model development, which business cultivated Regarded for presentation skills with stakeholders, clearly explaining “tech” with non-tech terms Ensured implementation of best in class solutions through building strong vendor relationships

GA COMMUNICATION GROUP (NOW SANDBOX) CHICAGO, IL

Manager: Systems Administration 2004 – 2012

Developed and implemented technology strategic plan for independent communication and marketing agency focused on healthcare, digital, and consumer markets; cultivated partnerships with technology vendors; conducted and organized software audits; performed daily maintenance and backups for servers and workstation Selected as primary decision maker for critical technology solutions Seamlessly oversaw migration from traditional email to the Google Apps Platform Redesigned and installed new network infrastructure, accommodating growth and adding redundancy Designed and implemented technology assets and resources inventory system, improving lifecycle management Todd Krause

Downers Grove, IL 60516 630-***-**** *******@*******.***

ABELSON-TAYLOR CHICAGO, IL

Senior Technical Support Specialist 2001 – 2004

Served as point of contact PoC for Macintosh, printing, color management, and application support calls for large independent full-service health and wellness ad agency; offered strategic, creative, interactive, media, and client service; oversaw hardware / software inventory; tracked and delegated tasks to support technicians; developed color management standards

Successfully managed transition from Mac OS9 to OS X, including training and installation Ensured licensing agreement compliance through on point software audits Developed and rolled out new software and hardware standards for Macintosh and Windows, also creating and presenting group and individual training materials

EARLIER CAREER EXPERIENCE

OGILVY & MATHER CHICAGO, IL

Technical Analyst

Provided systems support for international advertising, marketing, and public relations agency; established software installation standards and procedures; crafted proposals for hardware and software purchases and new procedure implementations; provided applications and network resources training Created inventory tracking system for hardware and software, resulting in increased transparency Developed training materials and self-help guide, improving user understanding and brand loyalty Successfully administered 115 users / 135 workstations help desk calls for Macintosh users group

KINKO’S INC. ST. CHARLES, IL

Assistant Manager: Technology

Promoted from Team Leader, In-Store Trainer, and Computer Services Coordinator to manage branch technical domain; hired and supervised staff; provided customer support across technical issues (e.g., software, network printing, internet, color management); performed accounting tasks; purchased supplies / equipment Increased computer services sales growth by 150%, with 10% increase in store revenue through hiring quality staff, adding technology, and generating referrals Selected for participation across various beta tests, providing instrumental feedback in terms of new operational procedures, machinery, and software

Recognized for developing new methods and tools, which streamlined operations

EDUCATION

Associate of Arts coursework (AA): Graphic Design & Theatre Technology KISHWAUKEE COLLEGE MALTA, IL CORE

COMPETENCIES & TECHNICAL ACUMEN

Leadership C-Suite, Vendor Relations, Relationship Building, Team Training, Mentorship Project Project Management, Budget Oversight, Strategic Planning, Process Improvement, QA Technical Digital Workflow Integrations, License Management & Procurement, Network Architecture, Migrations SEO / SEM, Troubleshooting, Domain & Hosting Management, Database Design, Digital Marketing, Scaling Technology Windows, Mac OS, Mac OS Server, IOS, Linux, cPanel, WHMCS, Apache, MySQL, Plesk, Office365, HTML, CSS, Google Apps, Google Analytics, Google AdSense, Microsoft Flow, Wunderlist, Zapier, Cloud Flare, Liquid Planner, Zen Desk, OmniGraffle, Adobe CS, Windows Server, IIS, AWS Active Directory, SQL Server, Media Beacon, SharePoint, Logic, Final Cut Pro, PHP, Exchange Server

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