LISA V. ROMANO
Plano, TX *****
***********@*******.***
OBJECTIVE
To join a company who is open to and encourages growth for its employees and promotes healthy work environments and relationships.
EXPERIENCE
Remote Processor/Data Entry RealPage Inc 7/9/2012 – 6/8/2017
Processing of Insurance Documents for Insurance Compliance. Pass or Fail determinations of commercial insurance for Properties. Met and exceeded daily goals of number of jobs and accuracy. Remote position requiring use of VPN. Worked with minimal supervision, management. Processed licenses, W9, Waivers, Endorsements, Vendor Agreements, BBB verifications. Used Salesforce for expedited jobs.
Data Entry Specialist American Concepts 2006-2013
Temporary/Seasonal work. Entering orders from fundraising projects from schools all over Texas. Opening and closing of the schools file once orders were completed. Printing required reports for the company owner showing progress. Printed labels and tagged prizes, packed prizes and prepared for delivery. Put together packets to advertise the business. Answered telephones and greeted customers.
LSA5/CSR/Specialist State Farm Insurance 1991 – 2006
Highest ranked customer service representative. Life Insurance Specialist. Multiple awards. Maintained dual licenses, Property and Casualty and Life and Health. Daily office responsibilities, including but not limited to answering telephones, greeting walk in customers, processing changes to current policies and writing new policies, handling my own clientele books of business, minor underwriting, filing, copying, handling travel arrangements for the agent, sales of products.
EDUCATION
Graduate 1987 North Garland High School
Graduated on time with full diploma. Member of Printing Trades Association and Member of Office Education Association.
SKILLS
Salesforce, Windows, VPN, Excel, Word, Internet.