Customer Service Microsoft Office

Melissa Meyer

Chicago, IL *****

*************@*****.*** - 773-***-****

To further advance my career in a multifaceted position allowing me to help contribute to a company's long term goals.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Teacher Aide

KC Academy - Chicago, IL - October 2016 to Present Assist in developing lesson plans based on state requirements and the specific needs of each child Collaborate with teachers to monitor the development of each child Understand the teacher's routine when it comes to delivering a lesson plan and running the class in the event that the teacher is absent on a particular day

Work with children in the classroom to promote their learning and development Communicate with parents and keep them informed about their child's development and any changes to the regular day-to-day schedule

Doordasher

Dasher - Chicago, IL - 2016 to Present

Ensures client gets order on time

● Use electronic devices

● Navigates chicago land area to deliver and pick up orders for customers

● Handle food and beverages

Sample Receipt Technician Group Leader

Environmental Monitoring and Technology - Morton Grove, IL - February 2015 to June 2016 Act as frontline receiver of client samples responsible for verifing sample integrity

● operational assignments

Execute against client requests as the subject matter expert in equipment

● Work closely with Sales, Project Managers, and Administrative staff

● Ensure that the Chain of Custody forms are completed correct ly

● Enter sample data into the Laboratory Information Management System (LIMS)

● Perform other duties as specified by the clients or project managers for Sample Receipt. Team Member

POG - Norridge, IL - July 2011 to February 2015

Target

● Provide excellent customer service in advising on merchandise selection and answering customer questions

● Responsible for hitting upselling an overall sales targets

● Cashier and inventory duties

● Clean and stock

Wip peer Tutor

Northeastern - Chicago, IL - January 2014 to December 2014 Provide private instruction to individuals or small groups of students

● Assess student progress throughout tutoring sessions

● Prepare lesson plans and learning modules for tutoring sessions according to students' needs and goals.

● Provide feedback to students using positive reinforcement techniques to encourage, motivate, and build confidence

● Prepare and facilitate tutoring workshops, collaborative projects, and academic support sessions for student groups

Intern

North park village nature center - Chicago, IL - January 2014 to June 2014

•Worked with kids one on one and in group setting

•Restoration work

• Studied and tagged monarch butterflies

•Taught kids about the preserve and about the environment

• Helped out with field work

EDUCATION

Bachelor of Science in Environmental Studies

Northeastern Illinois University City

December 2014

Associate of Arts

Wilbur Wright College Chicago - Chicago, IL

May 2012

CERTIFICATIONS

Food Handler

HAZWOPER

First Aid and CPR

ADDITIONAL INFORMATION

SKILLS

● Microsoft Office Word, Excel, and PowerPoint

● Excellent oral and written communication

● Maintaining compliance

● Work well all age groups

● Team player who is eager to learn

Contact this candidate