Customer Service Microsoft Office
Resume:
Natasha Searcy
Plano, TX *****
********@*****.***
OBJECTIVE
To obtain a permanent full time position within a company that has opportunity for career growth
EXPERENCE
CIGNA OCTOBER- JUNE 2016
Robert Half International MARCH 2012- OCTOBER
CUSTOMER SERVICE INTAKE REPRESENATIVE
Responsible for entering claims via telephone for Family Medical Leave, Short and Long term Disability and Workers Compensation while providing excellent customer service.
Assist in making sure claims are processed and sent to the appropriate location in a certain time frame while responding to Disability Managers, Providers, and clients.
Responsible for calling out, emailing and activating claims for the pre-file team in a timely manner.
BURLINGTON COAT FACTORY JUNE 1998 – MAY 2012
MANAGEMENT
Responsible for hiring prospective applicants for employment, completing new hire packets, properly training, and scheduling.
Implemented key focal point throughout the store to increase sales.
In charge of opening and closing the store and rectifying any issues of safe shortages.
SKILLS
Outstanding customer service, communication and phone skills
Microsoft office, 10keyl, Medical coding, QuickBooks
EDUCATION
Collin County Community College 1999-2003
Allen High School Class of 1999
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