Field Claims Adjuster
Resume:
FIELD PROPERTY CLAIMS ADJUSTER
OBJECTIVE
Dedicated insurance professional with 10+ years of experience in evaluation and resolution of complex property damage claims across multiple commercial and personal lines. Seeking a position as a field claims adjuster, utilizing both my technical expertise, and proactive claim handling approach which focuses on creating a personal and caring customer experience for your policyholders.
CONTACT
*****.************@*****.***
204 NETHERLOCH LN,
WALLINGFORD, PA 19086
LINKEDIN.COM/IN/MSTRAHLENDORF
P ROFESSIONAL EXPERIENCE
FIELD CLAIM SPECIALIST
State Farm Fire & Casualty Pennsylvania/New Jersey 2012 – Present Investigate, evaluate, and negotiate first party claims in a field environment.
• Completes on-site inspections of property damage throughout Pennsylvania and New Jersey, preparing building repair estimates and issuing settlement payments
• Interacts face to face with customers, contractors, public adjusters, and independent experts to resolve claims which often include litigation, alternative dispute resolution, or appraisal
• Oversees and coordinates large loss files that exceed $100,000 structural damage
• Applies strong understanding and ability to conduct policy coverage analysis, including complex and jurisdictional issues
IN-OFFICE CLAIM SPECIALIST
State Farm Fire & Casualty Pennsylvania/New Jersey/New York 2007 – 2012
Investigate, evaluate, and negotiate first party claims in an in-office team environment.
• Managed an inventory of approximately 100 files, collaborating with proximity claim specialists and/or contractors and experts as needed
• Investigate coverage and damages in accordance with policy provisions
• Reviewed and reconciled policyholder estimates, ensuring quick and accurate claim settlement
CLAIM PROCESSOR
State Farm Auto Pennsylvania 2004 – 2007
Process auto medical payment claims in an in-office team environment.
• Managed an inventory of approximately 100 files including processing payments for medical invoices
• Applied understanding of mechanism/causation of injury to confirm treatment was claim related
• Worked in partnership with Claim Specialists to handle claims EDUCATION
BACHELOR OF ARTS ORGANIZATIONAL
DEVELOPMENT
Immaculata University Immaculata, PA 2008
SKILLS
• Xactimate 28
• XactContents
• EagleView
• Commercial and Residential Claim
Handling
• Large Loss Claim Handling
• Roof Inspections
• ITEL Sample Procurement and Evaluation
• Appraisal Coordination
• Recorded Statements
• Public Adjuster Claim Handling
• Subrogation Investigation and Evidence
Handling
• Identification of Underwriting Concerns
• Arbitration and Trial Experience
• Expert Testimony in Insurance Claim
Handling
• Adjuster Licenses in CT, NH, and VT
MINDI STRAHLENDORF
Contact this candidate