FIELD PROPERTY CLAIMS ADJUSTER

OBJECTIVE

Dedicated insurance professional with 10+ years of experience in evaluation and resolution of complex property damage claims across multiple commercial and personal lines. Seeking a position as a field claims adjuster, utilizing both my technical expertise, and proactive claim handling approach which focuses on creating a personal and caring customer experience for your policyholders.

CONTACT

484-***-****

ac2rgq@r.postjobfree.com

204 NETHERLOCH LN,

WALLINGFORD, PA 19086

LINKEDIN.COM/IN/MSTRAHLENDORF

P ROFESSIONAL EXPERIENCE

FIELD CLAIM SPECIALIST

State Farm Fire & Casualty Pennsylvania/New Jersey 2012 – Present Investigate, evaluate, and negotiate first party claims in a field environment.

• Completes on-site inspections of property damage throughout Pennsylvania and New Jersey, preparing building repair estimates and issuing settlement payments

• Interacts face to face with customers, contractors, public adjusters, and independent experts to resolve claims which often include litigation, alternative dispute resolution, or appraisal

• Oversees and coordinates large loss files that exceed $100,000 structural damage

• Applies strong understanding and ability to conduct policy coverage analysis, including complex and jurisdictional issues

IN-OFFICE CLAIM SPECIALIST

State Farm Fire & Casualty Pennsylvania/New Jersey/New York 2007 – 2012

Investigate, evaluate, and negotiate first party claims in an in-office team environment.

• Managed an inventory of approximately 100 files, collaborating with proximity claim specialists and/or contractors and experts as needed

• Investigate coverage and damages in accordance with policy provisions

• Reviewed and reconciled policyholder estimates, ensuring quick and accurate claim settlement

CLAIM PROCESSOR

State Farm Auto Pennsylvania 2004 – 2007

Process auto medical payment claims in an in-office team environment.

• Managed an inventory of approximately 100 files including processing payments for medical invoices

• Applied understanding of mechanism/causation of injury to confirm treatment was claim related

• Worked in partnership with Claim Specialists to handle claims EDUCATION

BACHELOR OF ARTS ORGANIZATIONAL

DEVELOPMENT

Immaculata University Immaculata, PA 2008

SKILLS

• Xactimate 28

• XactContents

• EagleView

• Commercial and Residential Claim

Handling

• Large Loss Claim Handling

• Roof Inspections

• ITEL Sample Procurement and Evaluation

• Appraisal Coordination

• Recorded Statements

• Public Adjuster Claim Handling

• Subrogation Investigation and Evidence

Handling

• Identification of Underwriting Concerns

• Arbitration and Trial Experience

• Expert Testimony in Insurance Claim

Handling

• Adjuster Licenses in CT, NH, and VT

MINDI STRAHLENDORF

Contact this candidate