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SWATI SURVE

ac2rgn@r.postjobfree.com m. 510-***-**** LinkedIn: www.linkedin.com/in/swati-surve

SUMMARY

• Software QA Professional with more than 10 years of experience as a Quality Analyst/Lead.

• Analysis of user requirements, use cases, BRDs, functional, business and technical documents.

• Design and execution of test strategies, plans, scenarios, and test cases for complex large projects.

• Manual testing (smoke, system, functional and regression, GUI) for web and client-server applications.

• Hands-on experience with automated testing tools such as Selenium WebDriver (Java), Quality Center/ALM, QTP, Load Runner and Soap UI.

• Experience implementing QA process and tools, leading multiple projects, setting up test environments, training and coaching team members.

• Working with all phases of software development life cycle (SDLC). Worked from early design phase to deployment and maintenance.

• Excellent knowledge of SQL queries, back-end data validation using TOAD, MySQL, gpadmin in Greenplum

• Experience with different SW methodologies including Agile, Scrum, Waterfall

• Consistently deliver products with required quality for mission-critical enterprise applications with tight deadlines and budgets.

• Customer support for various applications, triage of user-reported issues, fixing customer problems.

• Leadership, analytical and interpersonal skills managing QA engineers, developers working with remote teams (China, Russia, Ukraine, India).

• Quick learner, able to grasp, master new concepts easily and creatively thinking outside-the-box. Great attention to detail.

• Experience as a product manager gather requirement, write user stories/ BRDs. TECHNICAL SKILLS

Testing/ Reporting Tools: Selenium, HP Quality Center, JIRA, Bugzilla, QTP, TestNG, Cucumber Operating Systems: Mac, Windows 7/10, IOS, Linux

Database: Oracle, SQL Server, Greenplum

Programming Languages: Java, .NET, HTML, CSS, XML, Eclipse, Python, Perl Other Tools: Salesforce, CRM System, RJ, Putty, MS Visio, Hadoop, SOAP UI, SharePoint, Syncplicity, REST API, Rally, WebServices, RabbitMQ

Repository Tools: Perforce, GitHub

WORK EXPERIENCE

DELL-EMC, Office of the CTO, Senior Software QA Engineer Aug 2010 - Sept 2017 Flex on Demand

DataDomain - EMC Migration

Sales Recommendations

SUB Processing

Autosupport Processing

As-Built Config Guide (ACG)

Salesforce.com

The Hub

Support Upload Bundle

Graduation Criteria

ePeople (CRM)

my.datadomain Support Portal

Accomplishments and Responsibilities

• Leading QA of successful $2 Million DataDomain/EMC service-migration project of $4B division.

• Awarded 1 Gold and 4 Silver “Excellence@EMC” awards for outstanding work. 2

• More than 4+ years of experience in testing CRM system.

• Business Requirement document meetings with product managers, developers and project managers.

• Developing test strategies, test plans, estimated efforts needed, and prioritized work while juggling multiple concurrent projects.

• Performing positive and negative testing including Sanity Test, Functionality, Regression, System, End-to- End and Performance Tests.

• Performing cross-browser testing on IE, Mozilla, Safari and Chrome.

• Logging defects using Bugzilla/GitHub/JIRA, helping developers to reproduce bugs.

• Working with developers for implementation and bug fixing.

• Preparing UAT documents; running UAT before deployment in staging and production.

• Writing Selenium scripts (Java) using Eclipse for functional test for web based application.

• Verifying call-home files in Hadoop using. Extract and cross-check data from Greenplum

• Planning, scheduling, coordinating, and implementing testing projects to meet project schedules.

• Analyzing and reproducing user-reported issues while providing production support to applications.

• Independently handling DataDomain/EMC services-migration testing. Migration work includes reviewing BRD’s and providing feedback on each. Reviewing test plans created by EMC testing team, creating test plans, obtaining test data by collaborating with different teams within EMC

• Managing QA resources and development team

• Extensive knowledge of Salesforce.com: Leads, Accounts, Contacts, Opportunities, Custom Objects. Experience in generating SFDC reports for data comparison.

• Working as Business Analyst/Product Manager for FCM, UCC applications; responsibilities include work with Product Managers/SMEs for different products such as Datadomain, ECS, XtremIO, ScaleIO, Unity, Isilon, VMAX, AVAMAR.

• Gathering consumption information. Working with developers for implementation, testing and deployment. Writing user stories for the features and enter them into TFS.

• Strong experience in risk analysis of systems going to a production environment after deployment. Environment: Selenium Java, Eclipse, HP Quality Center 10.0,GitHub, JIRA, Bugzilla, IOS, Big Data Hadoop, CRM, QTP, Toad, Windows XP, UNIX, Salesforce.com, Perforce, Syncplicity, SharePoint, TFS OTHER WORK EXPERIENCE (Consulting/Training)

MICRO COMPUTING (Analyst Programmer) Apr 2009 - Oct 2009 KREATE SOFTWARE SERVICES (S/W Engineer) June 2008 - Mar 2009 MELSTAR INFORMATION TECHNOLOGY (S/W Engineer) Feb 2007 - May 2008 ATHARVA ENTERPRISES (S/W Trainee) Jul 2006 - Jan 2007 Responsibilities

• Understanding business requirement from BRDs, preparing test plans, test cases and test data.

• Performing smoke tests for new builds and, if application found stable enough, to proceed.

• Performing manual testing by executing test cases for both positive and negative scenarios.

• Writing complex SQL queries for database validation using TOAD; testing stored procedures and triggers.

• Analyzing output and logging defects into Bugzilla. Environment: SQL SERVER 2008, Windows 2003/XP, Bugzilla, TOAD, ASP.NET 2.0(VB.NET) EDUCATION

Bachelor of Engineering, Computer Science – 2006, University of Mumbai, India

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