Quality Assurance Manager

GAIANE MOVSISIAN

- **** Wortser Avenue, North Hollywood, California 91605 818-***-**** - *********@*****.*** 1 Page

SR. MANUAL QA ENGINEER

QUALIFICATIONS PROFILE

Results-driven and performance-focused professional, offering broad-based experience in quality assurance and testing management. Knowledgeable of software development life cycle (SDLC), software test life cycle (STLC), standard operating procedures (SOP), web methods and web technologies. Skilled in designing and creating testing manuals to aid business users as well as in formulating and improving strategic test plans, cases, scripts and reports for both manual and automated tests.

CORE COMPETENCIES

Quality Control Continuous Process Improvements Strategic Planning People Management Standard Development Agile Methodology Conflict Resolution Cross-functional Collaboration TECHNICAL SKILLS

Testing Tools:

WinRunner, HP UFT, Test Director, HP ALM Quality Center, Mercant Tracker, Serena Team Track, Peregrine Service Center, and Serena Business Manager, Load Runner Operating System: Windows, UNIX, LINUX and Mainframe (AS/400), DBMS/RDBMS: PL/SQL, Microsoft Access

Language/GUI Tools: C++, Java, JCL, and COBOL

Web Servers and

Application Protocols:

Java Web Server, IAAS, HTTPS, FTP, and SOAP

PROFESSIONAL EXPERIENCE

Star Trust Escrow Sherman Oaks, CA

QA Test Lead/Consultant May 2017– Present

§ Test software to pinpoint defects, track bugs and validate new functionality.

§ Compile reports and process results to provide areas within the Escrow department of key metrics as required.

§ Contribute to the development of a process for validating Action Plans. AIG Individual and Group Retirement Woodland Hills, CA Sr. Quality Assurance Analyst 2007– December 2016

§ Established and instituted testing methodologies, processes, and testing strategies.

§ Trained and supervised on-shore and off-shore QA teams, generated training manuals and streamlined on- boarding processes to improve organizational productivity.

§ Determined appropriate test guidelines in compliance with standard methodology and procedures.

§ Assisted in preparing business requirements document (BRD), software requirement specifications (SRS), and functional requirement specifications.

§ Presided over weekly New Products QA Team meetings, guaranteeing timely and appropriate status updates.

§ Prepared work plans, test estimates and test schedules; managed data and test environment coordination and monitored testing progress and test execution schedules.

§ Coordinated with the development team and configuration management regarding test cases development and execution.

§ Utilized HP-QC and HP-ALM for creating requirement traceability, creating and executing test cases, and tracking status against QA plan.

§ Used Bug Tracker (Team Track and Serena Business Manager) for status and bug reporting.

§ Expertly setup Grid to allow parallel execution of test scripts across multiple browsers including Chrome, Mozilla and Internet Explorer.

GAIANE MOVSISIAN

- 7001 Wortser Avenue, North Hollywood, California 91605 818-***-**** - *********@*****.*** 2 Page

§ Analyzed business requirements for manual and automated test projects; used SQL Queries for database and backend verification.

§ Rendered assistance to Senior Automation Engineer to transfer regression test suites into automation scripting through QTP/UFT with Java.

§ Provided comments for user stories within an AGILE software development environment.

§ Involved in full life cycle Software Development experience including defining, analyzing, and reviewing of software and business requirement specification.

Career Highlight:

ü Played a vital role in designing and creating a special cycle process, which optimized the completion of projects simultaneously and which was utilized by the entire department. AIG Individual and Group Retirement Woodland Hills, CA Quality Assurance Analyst 2004–2007

§ Capitalized on industry expertise in developing test scripts and implementing test plans for assessing different web-based applications and system modifications.

§ Demonstrated expertise in writing test scenarios, test cases and automation test scripts for Mainframe applications.

§ Exemplified in-depth knowledge of each project scope in analyzing end-user requirements in association with business analysts and broker/dealer representatives.

§ Conceptualized regression and Integrated test plans with scripts to ensure test completion and future releases and implementations’ quality.

§ Performed Smoke and Security testing.

§ Actively involved in compatibility, usability, functional, ad-hoc, exploratory, UAT, and regression testing.

§ Analyzed, verified and recorded test results, and maintained tracking database to document and monitor resolution of error condition.

Career Highlight:

ü Drove performance improvements as reflected in successfully attaining user acceptance of testing. EARLIER CAREER

SunAmerica Inc. Woodland Hills, CA

Quality Assurance Analyst

EDUCATION AND CREDENTIALS

Bachelor of Science in Engineering

University of Armenia Baghramyan Avenue, Yerevan, Armenia Computer Software Application Certification, CompuCollege School of Business Software Quality Assurance Education Certification, Advanced Education Center PROFESSIONAL DEVELOPMENT

Appium-Selenium for Mobile Automation Testing

Agile Scrum Testing Process–A Practical Approach

ISTQB Certified Tester Foundation Level Training

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