Professional Experience Project

Executive Summary

Around ** years of experience in software testing and managing different projects to deliver high caliber Testing solutions.

Professional experience in Integration, Functional, Regression, System Testing, UAT Testing, GUI Testing, SOAP UI Testing & CRM Cloud application (Salesforce.com).

Experience includes gathering Test Requirements, devising Test Plan, Test Strategy, Test Specification, and Manaul and Automation Testing for software projects.

Hands on Global work experience with strong ability to anticipate customer needs and provide total solutions with a global mindset. Have international experience working in onsite/offshore model.

Successfully managed complex projects with global enterprise wide implementation.

Possess good understanding and experience in working with different cultured team members. Soft skills include positive attitude, communication, fast learner, problem solving skills and multi tasking abilities

Track record of providing excellent Customer Satisfaction with strong Client Interaction skills

Proficient in Software testing, SQL and automation using Selenium, ACH Nacha (EFT) Testing, Migration and implementation on Oracle / AIX Platform in Client Based Customized Projects.

Experience in Agile projects.

Possess Testing Process Skills such as preparation of Test Documents, Review of Test Documents, and Test execution, Defect Management, Requirement Traceability Matrix and Metrics Data Preparation.

Have experience in ETL Testing in Banking and Insurance Domain.

Experience in working with HP QC 10.0 & TFS (Team Foundation server) as a Test management tool.

Superior ability to collaborate with all stakeholders.

Technical Skills

Software Methodologies: Agile, Waterfall & V-Model.

Domain Expertise:

Web Applications-Android & IOS API level testing, Mobile, Tablet Cross Device & Cross Browsers.

Banking/Finance - MasterCard, VISA, Mobile/Internet banking, ACH, EFT Payments, IST switch &

Clearing, ATM Switching, Card Mgmt., POS, Authorization, Security Devices,

Credit Risk, CIB - Wealth Management & Financial wellness, Card/Pin

Generation, Authorization, EOD, EOC(Settlement), Interest and Fees.

Compliance – ACH Compliance, IST clearing, OFAC, Transaction Monitoring.

Automation & Testing Tools: Selenium Web driver, UFT, Jenkins, HP Quality Centre 10 & HP QC ALM, Defect flow analysis (DFA), Team Foundation server (TFS).

Test Documentation: Expert in documenting requirements, test plan, test strategy, effort estimation, test Design and test reporting.

Project Management Tools: Version One - V1 (Ultimate Edition -14) – AGILE, Jira.

Testing Platforms (Operating Systems): Unix, Windows and MS-Dos

Languages / Databases : SQL, JAVA, C / Oracle, DB2, MS Access, TOAD, SQL Developer

Cloud Applications: Salesforce.com

Experience Highlights

Professional Experience

Organization

From

To

Designation

L&T Inoftech

Dec 2011

Till Date

Onsite/Offshore QA Lead

FIS

Sep 2008

Oct 2011

Sr Software Engineer

Bimetal Bearing Ltd

Jun 2005

Mar 2008

Asst Engineer

Overseas Experience

Company

Client

Product / Project

Place Of Travel

Role

L&T Infotech

Mercer

CRM Unification (Service & Sales Modules) – Salesforce.com

New Jersey, USA

Onsite QA Lead

L&T Infotech

ABSA

Absa Working Capital Solution

Johanesburg, South Africa

QA Lead, Performance Testing Implementation and Post Production Support

Project Experience

Project

Client

Domain

From

To

Duration

CRM(Service & Sales) – Salesforce.com

Mercer, USA

Customer Engagement (Health)

May 2016

Till Date

16 Months

ABSA working captial solutionsEracom HSM Migration, ATM - EBK, IST Switch 7.6 upgrade

ABSA, South Africa

Cororate Investment Banking – Wealth Managment

Feb 2013

March 2016

37 Months

ETS Risk

Citi Bank USA

Banking - Risk Managment

Dec 2011

Jan 2013

14 Months

ATM, IST clearing ACH – Processing System

FIS USA

Payment - Electronic Fund Trasfers

Sep 2008

Oct 2011

37 Months

Certificates

Certified in “US Business of Banking Fundamentals”

Certified in ISTQB – Certified Tester Foundation Level

Certified in Professional – Master Agile Testing (CP-MAT)

Major Roles and Responsibilities:

Manage/Lead a team of around 10 including different vendor and Onsite/Offshore teams

Providing direction and leadership to testing team.

Establishing and adhering to end to end testing processes right from Requirements gathering, analysis and gaps identification till final delivery to end users.

Continuously improved QA methodologies, demonstrated ownership of goals and delivered results.

Defined metrics around Product Quality and driven team towards achieving these defined metrics.

Estimation, Tasks creation and managing project life cycle through TFS – Agile Methodology.

Test lab set up for Banking-Financial based projects involving ATM, Switch, Security and Cards Setup.

HSM Key migration, DB setup, configuration of both acquiring/issuing, VISA/Master card transactions.

Implementation in production and DR environment. Post production monitoring and support.

Proficient in Automation framework, preparing/executing automation script using (Selenium)

Test Plan/Test case/Traceability matrix creation, review/walkthrough with project participants.

Co-ordination of the SIT/UAT Testing.

Managing day-to-day operations/supervising and coordinating SIT and UAT.

Managing month on month metrics like Governance Report - Wealth, Peer Review of CIO Reports, QA Oversight and Capability Improvement Planning, TESR Checklist, MTP Checklist, Estimation Process, Performance Forecasting process, Weekly Reports, Automation Execution/Handover, Defect Leakage Trend Work stream Wise, CIO Dashboard, Leaked Defect Trends - Month on Month.

Defect Reporting with right priorities and tracking till closure in TFS.

Root Cause analysis for defect prevention.

Change Control: Coordinating all change requests for required information. Effort estimates and directing required changes in all required artifacts and deliverables.

Integration Testing- Preparation of Integration environment setup, Integration cases and execution.

Status Reporting: Prepare testing status report for the Project with extensive details required to take business, functional and deadline calls

Involved in deployment and compatibility testing

Mentor test team on methods and tools and ensure proper usage.

Setting up of testing team which includes permanent as well as contract employees.

Education& Certifications

Bachelor of Engineering, Sri Venkateswara College of Engineering, Chennai, India

Visa Details

H1B visa valid till Aug 2019.

I hereby declare that the information given above is true and correct to the best of my knowledge.

Rajesh Karvannan.

Contact this candidate