Customer Service Sales

Kiana Stafford

**** ********* ***** ************, ** 32257 904-***-**** *************@*****.***

Career Objective:

To secure a corporate level position that will challenge me, and allow me to leverage my education, skills and past experiences in the best possible way to achieve the company’s goals.

Employment History:

Duval County Public Schools, Jacksonville, Florida, October 2016 - present

Assistant Girls Basketball Coach

Responsible for assisting the head coach with organizing the basketball program and team selection at the assigned school

Assist with conducting practices, motivating students, and instructing student athletes in game strategies and techniques.

Assist with determining game strategy

Lead the team to a third place City title

Footlocker, Inc., Jacksonville, Florida, July 2015 - present

Sales Associate

Daily operations of cash registers, assisting customers with sales and selling them on additional merchandise, stocking and organizing shelves, and answering questions about company policies, merchandise, and services.

Achieved recognition for having top sales book multiple times

Trusted in management roles, implementing sales techniques and training

Pollo Tropical, Jacksonville, Florida, May – July, 2015

Server/Cashier

Duties included assisting patrons, maintaining the cleanliness of work areas, and ensuring the safety, sanitation, and efficiency of the food preparation process.

Performed essential food preparation and customer service duties.

Multitasked numerous positions such as cashier, server and dishwasher while utilizing my cash handling and customer service skills

Vector Marketing, Jacksonville, Florida, June 2014 – July, 2015

Sales Representative

Promoted and distributed goods and services through preset appointments

Identified potential customers through lead generation and personal referrals

Attended advanced training and workshops on personal sales techniques, time management and effective communication

Education:

University North Florida, Jacksonville, Florida, 2015 – April 2017

Bachelor of Arts, Philosophy

Flagler College, St. Augustine, Florida, 2014 – 2015

Peach Belt Conference Presidential Honor Roll Scholar

University Christian School, Jacksonville, Florida, May 2014

High School Diploma, Honors Graduate

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