System Administrator Information Technology

Pete Ewchuk

**** *. ******** ***. **** ***, Clearwater, FL 33756 240-***-**** ***********@*****.***

Senior System Administrator/ Technical Professional

Accomplished senior IT leader with 17 + years of experience in computer operations, system administration and support designing, augmenting and maintaining enterprise and small business networks.

Comprehensive experience and hands-on expertise in the implementation of efficient operations and cost-effective management of customer and technical support strategies.

Proven success with implementing IT systems, leading teams, meeting budgets, building partnerships, supporting and training of personnel.

Self-motivated; able to set effective priorities to achieve immediate and log-term goals and meet deadlines.

Proven leadership abilities combined with strong communications skills and team-building values.

EDUCATION AND CERTIFICATIONS

American Intercontinental University, Atlanta, GA

oMaster of Information Technology Concentration in Project Management, 2012, GPA: 3.46

oBachelor of Information Technology Concentration in Network Administration, 2011, GPA: 3.73

CCNA Routing and Switching, 2017

CompTIA Security +, 2017

CompTIA Network +, 2013

Active Secret Clearance, Expires: 2025

TECHNICAL SKILLS

Connectivity & Hardware: Microsoft Servers, Cisco Firewalls/ Switches/ Routers, Database Servers, SAN Servers, Web Servers, WAN, LAN, Tandberg/ Polycom teleconferencing, ClearOne, Extron A/V switchers, Crestron Touch Screens, IP Phones, IP Cameras, Electronic Security Systems, VSAT, iDirect Modems

Enterprise Technologies: Windows XP/7/10, Active Directory, Microsoft Office 2007/ 2010/ 2013/ Online 365, Scanners, Desktop and Networked Printers, DNS, MAC, RDP, VNC, VMware, IIS, SQL Server 2005/ 2008/ 2012, Microsoft SharePoint 2003/ 2007, DoD Networks (SIPRnet, NIPRnet, CENTRIXS)

Network Technologies: ACL, NAT, SMTP, TCP, UDP, VLAN

Peripheral Technologies: 802.11 a/b/g/n Wireless Networking, WAP, AP, SSID, Firewall, VPN, VoIP, QoS, PoE, Port Security, MAC Filtering, HTTP/HTTPS

Software & Monitoring: WhatsUpGold, Solarwinds, Remedy, Salesforce, Symantec/ McAfee, WireShark

PROFESSIONAL EXPERIENCE

DataPath, Doha, Qatar

System/ Network Administrator (04/2017 – Present)

Provide tier3 system/ network management, monitoring, and resolution to include LAN/WAN equipment, satellite terminals and Cisco VoIP hardware/ software on secure and unsecure networks.

Interface with service providers, field technicians, clients and vendors to troubleshoot and resolve issues.

Maintain and implement complex technical solutions supporting redundant system/ network infrastructures.

Design and implement system backup procedures, security controls and disaster recovery processes.

Plan, install and configure new systems and network equipment for multi-site enterprise domain.

Create comprehensive diagrams, documentation and procedures for change management tracking.

Train colleagues on new advancements, solutions, troubleshooting processes and new technologies.

Utilize SNMP and syslog monitoring/ collecting to optimize systems and improve overall performance.

DRS Technologies, Tampa, FL

System Administrator (02/2016 – 03/2017)

Maintained international communications systems and network components located in geographically remote locations in the Middle East. (SPAWAR, MWR Internet Café, Multi-Site)

Designed, implemented and maintained Windows domain servers, workstations, group policies, security patches and user accounts.

Maintained VMware server clusters, datastores and virtual machines with vCenter Server/ Client applications.

Configured and maintain network monitoring software (SolarWinds), website authentication/ certificates, logging and application services (IIS Manager) to alert and manage critical systems and network components.

Configured Cisco routers and switches to implement and preserve network security, reliability and efficiency.

Maintained SQL Database Servers, backup servers, application servers, Linux image servers and Office 365.

Maintained FTP server authentication, application pools and security for centralized data/ change management.

Planed and implemented disaster recovery strategies based on various scenarios.

M.C. Dean Inc., Dulles, VA

United States Secret Service

Senior System Administrator (09/2014 – 02/2016)

Provided system/ network administration, SQL database administration, application support and hardware troubleshooting for the Executive Office of the President of the United States and supporting facilities.

Supported 12,000 + users and over 100,000 visitors accessing multiple facilities throughout the capital region.

Managed domain user accounts, group policies and security settings for all servers and workstations.

Maintained VMware Hypervisors, Datastores and virtual networks ensuring high availability and reliability.

Configured firewalls, switches and Linux based access control systems for various locations.

Performed SQL database maintenance to include creation of jobs, stored procedures and triggers.

Designed, implemented and maintained WhatsUpGold server managing nodes, website authentication, application pools and sites using IIS Manager and Windows Server Manager.

Utilized remote desktop tools (VNC, RDP) to manage servers/ workstations and resolve issues.

Managed procurement of life-cycle support equipment and partnerships with vendors.

M.C. Dean Inc., Dulles, VA

United States Secret Service

System Administrator/ Technical Lead (10/2013 – 03/2014)

Managed and supported the configuration and maintenance of Microsoft Servers, Microsoft SQL Database Servers and GPS tracking software/ hardware.

Supervised and performed systems troubleshooting and maintained relationship between software developers and customers.

Management of IIS services in support of hosting secure GPS website.

Maintained customer relationships ensuring Service Level Agreements are sustained.

Utilized remote monitoring and desktop tools running multiple servers and workstations.

Managed the operations of the systems and ensured stability, security and overall system performance.

Configured, tested and installed hardware for existing networks and created new networks as required.

M.C. Dean Inc., Dulles, VA

NATO TRAINING MISSION AFGHANISTAN (NTM-A), Kabul, Afghanistan

Site Supervisor/ Lead System Administrator (11/2005 - 10/2013)

Provided 24x7x365 support to the Commanding General and senior leaders within the Department of Defense, United States government and supporting organizations.

Maintained Windows Servers, Microsoft SQL Database Servers, Microsoft Exchange and Active Directory.

Managed and trained System Administrators, Network Administrators and video technicians in maintaining, troubleshooting and configuring equipment including: servers, workstations, VoIP phones, routers/switches, audio/video components and electronic security systems.

Established strong customer base effectively renewing the maintenance and support contract for 8 consecutive years and expanded the workforce progressively.

Implemented domain and group policies, updated security/ distribution groups and modified organization units to secure networks and standardize procedures for SIPRnet, NIPRnet and CENTRIXS.

Applied and validated information assurance policies for secure and unsecure networks in compliance with DODI, DISA and CENTCOM.

Configured and tested system backups: day-to-day protection, contingency and recovery actions.

Assisted with defining and reviewing statement of work, project scope, establishing Service Level Agreements and effectively planned and tracked execution.

Maintained central historical knowledge of network, systems and operations which allowed support technicians and help desk technicians to maintain efficiency and react to incidents upholding service levels agreements.

Maintained strong relationships with Tier 1 & 2 Network/ Server teams to coordinate and manage customer trouble-calls, escalations, and resolutions.

Completed numerous site surveys which increased the company’s work orders, projects and yearly revenue.

Developed monthly reporting of completed actions, employee timesheets, spare equipment inventory, budget allocation and customer feedback.

Ordered replacement equipment through vendors, maintained equipment inventory lists, updated workstation location diagrams and managed disposal of end of life-cycle equipment.

United States Marine Corps, Jacksonville, NC

System Administrator/ Network Administrator (8/2001 - 8/2005)

Performed daily administration of Windows NT/2003 Active Directory networks ensuring availability of email, VoIP, Video Teleconferencing, remote dial-in access, print services and file storage integration.

Designed network diagrams, installed, and maintained the WAN/LAN architecture.

Experienced with installation of cryptographic networking systems, computer hardware and software, network cabling, media converters, multiplexers and routing protocols.

Built over 20+ networks and gained knowledge and characteristics that modeled me into a valuable leader.

Served two tours during Operation Iraqi Freedom as the data chief supervising teams of Marines providing guidance and leadership for mission success.

During Operation Iraqi Freedom Two, commanded a team of outstanding communication marines in which we planned, built, and maintained the network for approximately 700+ users.

Served in Operation Iraqi Freedom Three establishing a network with approximately 5000+ users while maintaining network efficiency and reliability that was required in a fast paced tactical environment.

REFERENCES

Available upon request

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