Jason A. McClintock *** S Franklin St. 717-***-****

Hanover, PA 17331 ac2qr4@r.postjobfree.com

Education 1997-1998 York Technical Institute York, PA

Associate in Specialized Business - Computer Systems Specialist

The foundation of my technical experience began on PC's, Laptops, and Servers running Microsoft Windows and IBM OS/400. After one year as a Computer Operator I was promoted to PC Support Specialist where I gained valuable experience in PC hardware/software. I continued in this role supporting PC's, Laptops, and HelpDesk. I worked with trouble ticketing systems such as Track-It and HelpSTAR. I assisted the network team in building and troubleshooting HP Proliant servers and running Cat5 ethernet cabling. After five years I was promoted to Technical Support Specialist taking on more challenging projects such as Windows server backups using an Exabyte Magnum 1X7 LTO tape drive and Symantec Backup Exec 11d. I gained experience using Microsoft Routing and Remote Access and PPTP VPN to support remote connectivity of 80 warehouse locations spread out across the country. Three years later I was promoted to Network Administrator where I worked on Active Directory, HP Proliant servers, IBM BladeCenter servers, SQL 2000/2005, Equisys Zetafax Fax server, Enterprise BlackBerry, and Exchange 2003.

Technical Skills

* TCP/IP, DNS, DHCP, PPTP - 8 years * Hyperterminal - 5 years

* Routers - 6 years * Putty - 5 years

* Switches(Foundry, Motorola) - 6 years * Wireless - 5 years

* CheckPoint/Nokia Firewalls - 5 years * Symantec Ghost - 10 years

* Subnetting - 6 years * Terminal Server - 5 years

* Active Directory - 3 years * TCP/IP Print Servers - 7 years

* Exchange 2003 - 3 years * Microsoft IIS - 4 years

* Citrix - 5 years * WhatsUp Gold - 3 years

* Barracuda Spam/Web Filters - 4 years * Aventail VPN - 3 years

* IPSec VPN - 2 years * DSL, Cable, T1, Satellite - 7 years

* Oracle JDEdward's OneWorld - 5 years * HelpSTAR - 6 years

* SQL 2000/2005 - 5 years * Windows Server 2003 - 7 years

* Windows 2000 - 10 years * Windows Server 2008 - 1 year

* IBM OS/400 - 10 years * Symantec Backup Exec - 6 years

* PC's, Laptops, HelpDesk - 12 years * Adobe Writer - 6 years

* Showcase Analyzer - 10 years * Enterprise BlackBerry - 4 years

Work Experience

McClintock Technologies, LLC – Small Business Owner/Consultant (2016-Current)

*Servers

*PC's/Laptops

*Mobile

*Networking

*Firewalls

*Virus/Malware Removal

*A/V Equipment

*Core Switch Installation

Snyder's of Hanover - Network Administrator (2007-2011)

* Setup 75 Remote IPSec VPN Tunnels to improve connectivity and security

* Built HP and IBM Servers with Windows 2000/2003/2008

* Setup Active Directory and Exchange 2003 users

* Install and support Foundry, LinkSys, Symbol, and Motorola network switches

* Supported Citrix Presentation 4.5 application servers

* Answer HelpDesk calls

* Setup users on BlackBerry Enterprise server

* Support Aventail VPN users

Snyder's of Hanover - Technical Support Specialist (2004-2007)

* Support 1000+ PC's and Laptops running Windows 2000/XP/Vista

* Troubleshoot HelpDesk issues using Track-It and HelpSTAR trouble ticketing software

* Setup Equisys Zetafax server

* Run backups using Symantec Backup Exec

* Support PPTP and Aventail VPN

* Image computers using Symantec Ghost

* Setup SQL 2000/2005

* Setup and troubleshoot Microsoft Office 2000/2003

* Troubleshoot Citrix applications

* Setup wireless Laptops/PC's

Snyder's of Hanover - PC Support Specialist (1999-2004)

* Imaged PC's and Laptops using ImageCast and Symantec Ghost

* Install various software programs such as AutoCAD, Adobe Writer/Reader, Microsoft Office, Kantech Security, SurfControl, Undelete, Microsoft Proxy Server, WinRAR, PKZip, Showcase Analyzer/Query, and IBM Client Access

* Answer HelpDesk calls

* Patch Cat5, Cat3, and cross connect cable

* Install DSL, Cable, and Satellite modems along with LinkSys, DLink, and NetGear routers

* Setup training room projectors

* Install Analog/Digital phones

Snyder's of Hanover - Computer Operator (1998-1999)

* Print invoices off AS/400

* Answer HelpDesk calls

* Install PC/Laptop software

* Run backups using IBM/Magstar tape drive

* Replace monitors

* Replace Toner cartridges

* Ensure building doors are locked off hours

* Burst perforated reports

* Setup training room PC's/Laptops

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