Business/Data Analyst, Product Management, Consulting

ANISHA CHIKKERUR

Sunnyvale, CA

***- ***-****, ***************@*****.***

http://linkedin.com/in/anishachikkerur

EDUCATION

The University of Texas at Dallas - M.S (Information Technology and Management) GPA 3.82 May 2017 Gogte Institute of Technology, Karnataka, India - B.E (Computer Science) GPA 3.70 July 2013 WORK EXPERIENCE

SAP America, Inc. Palo Alto, CA Oct. 2016 – Oct. 2017 Product Owner Intern (S/4 HANA Big Data and Analytics)

• Requirements Elicitation and Analysis for the enterprise big data, finance and marketing components for S/4HANA product

• Created and maintained product backlog items in JIRA by analyzing recent releases and performed fit gap analysis on future customer needs. Project involved Agile/Scrum methodology

• Generated business process flow diagrams for current state of S/4 HANA best practices using SAP PowerDesigner and further localized the global diagrams based on a country’s policies and regulations for 25+ countries

• Analyzed more than 50 customer and internally submitted tickets to understand core improvements requested for the platform

• Influenced internal business stakeholders to understand and prioritize the key list of requirements

• Collaborated with the testing teams and performed User Acceptance Testing and Business Scenario Testing

• Upon approval, prepared final presentations for clients and stakeholders University of Texas at Dallas, Naveen Jindal School of Management, Dallas TX May 2016 - Aug. 2016 Graduate Teaching Assistant – System Analysis and Project Management, Data Management

• Collaborated with the Professor to finalize assignments, create solutions and deliver office hours to clear student inquiries

• Coached a group of students to ensure their positive progress over time

• Graded exams and assignments, maintained the records and proctored exams Tata Consultancy Services (TCS) Bangalore, India Dec. 2013 - July 2015 Assistant System Engineer

• Analyzed functional requirements and prepared technical specifications to enhance online security of the banking client and programmed modules of the banking projects using Java/J2EE, HTML, JSP and servlets in Waterfall methodology

• Developed test cases and conducted unit testing, functional testing and business acceptance testing

• Worked on creating, retrieving and manipulating data in the database using SQL queries

• Awarded “On the Spot Award” twice for contributions to the presentation of innovative ideas, stepping outside the predefined role and responsibilities

• Presented an idea for enhancing customer experience and was awarded among 50+ ideas EXPERTISE

Requirements Elicitation, Requirements Analysis & Management, Use Case Modeling, System Analysis Skills: Java/J2EE, HTML, JSP, JavaScript, DBMS, R, Spreadsheet Modeling (pivot tables, VLOOKUP), UML diagram, BPMN diagram, Process flow diagram, Sequence diagram, Use case diagram, Flowchart, Class diagram, Microsoft PowerPoint, Microsoft Word, MS Office

Database: DBMS, Oracle, SQL, Advance Excel, Access, Microsoft SQL Server Business Reporting: Tableau, Qilkview, SAP PowerDesigner, Microsoft Excel, Microsoft Visio Tools: Eclipse, Oracle, Erwin, Microsoft SQL Server, Microsoft Project, Web Intelligence Rich client, Universe Design Tool, Information Design Tool, Tableau (dashboard), Microsoft Excel, RStudio, Visual Paradigm, SAP ERP, SAP HANA, JIRA ACADEMIC PROJECTS (University of Texas at Dallas)

System Analysis and Project Management: Internet of Things (IOT) Jan. 2016 - May 2016

• Conduct internal requirements elicitation exercises to prepare a product scope document for several mock projects

• Learnt the techniques to write effective User stories, perform visual modelling using use case diagrams, Class, sequence & activity diagrams, build User Interface prototype designs using Visual Paradigm tool

• Understood the art of preparing test case documentation covering the appropriate testing scenarios Business Intelligence Software and Techniques: Airline Twitter Analysis Jan. 2016 - May 2016

• Analyzed the twitter sentiments for 6 airlines to determine the distribution of positive, negative and neutral sentiments among the 6 airlines using R and Rattle

• Created word clouds to show the frequency of the words used for negative tweets Business data warehousing: TaskRabbit Website Aug. 2015 - Dec.2015

• Created a Universe in SAP Business Objects on both ER and dimensional models and optimized it by resolving all traps and loops using Business Objects Universe Design Tool and Information Design Tool

• Generated reports to analyze revenue collection in SAPBO Web Intelligence and analyzed the relations between various parameters using Tableau

ORGANIZATIONS

Project Management Club, University of Texas at Dallas – Treasurer and SOC Team Lead Sept. 2015- Aug 2017 MIS Club, University of Texas at Dallas Sept. 2015- May 2017

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