Customer Service Management
Resume:
Kassandra Alpizar
**** *** ***** ************* ** 77363
******.*********@*****.***
SUMMARY
Enthusiastic customer service, administrative, and management professional experienced in a variety of service industries. Highly skilled in customer care, inventory management, and cash management. Proven self-starting leader capable of managing teams in complex, high stress environment. Fluent in English and Spanish.
EXPERIENCE
A-ONE Home Health Care, College Station - Caregiver
07/2014 to 03/2017
●Provided daily care for teens with special needs and no mobility.
●Learned medical care for tracheostomies, wheelchair assistance, and physical therapy. Experienced everything hands-on.
●Responsible for administering nebulizer treatments and daily medicines, maintaining the cleanliness and sanitation of the household, Responsible for cleaning tracheostomies as well as all medical equipment.
●Accompany patient to all activities and hospital stays.
●Scheduled any appointments needed and answered any phone calls with Doctors etc.
Texas Renaissance Festival, Todd Mission - Cashier/Server
10/2012-Present
●Responsible for checking guest at cash register and giving them good customer service.
●Being friendly and directing them to where they needed to go.
●Making sure that their food was what they needed.
Carolls, Navasota - Cashier/Server
11/2016-06/2017
●Assessed customer needs and responded to questions.
●Ensured the working area was clean by utilizing the required clean standards.
●Provided professional and courteous service at all times.
Buckle, College Station-Sales Associate/Cashier
07/2017-Present
●Received and processed cash and credit payments for in-store purchases.
●Shared Product Knowledge with customers while making personal recommendations.
●Maintained professional customer interactions.
●Verified that all merchandising standards were maintained in a daily basis.
EDUCATION
Blinn College, Bryan - Science
9/2014-Present
The Art Institute of Austin, Austin-Interior Design
7/2016-9/2016
●Traditional and computerized Design
●Computer-Aided Drafting (CAD)
●Space Planning
●Interior Architectual System
●Materials and Specifications
●Sustainable Building Principles and Practices
●Environmental Design
●Human Factors
SKILLS
●Strong Work Ethic
●Schedule Management
●Adaptability
●Leadership
●Problem Solving
●Collaboration
●Time Management
●Self-Confidence
Contact this candidate