Engineer Customer Service

ADENIYI DOSUMU

***** ****** *****, ***** ******* IL, 60473.

Email: **********@*******.*** Phone: 773-***-**** CAREER OBJECTIVE:

An Electronic Engineer with the skills and ability to analyze complex engineering problems, evaluate them and recommend alternative solutions and to communicate recommendations where it is needed. Also a business minded Professional, seeking to learn, grow, and achieve excellence in a competitive Corporation and a great team player.

QUALIFICATIONS

Bachelors of Science Electronics Engineering Technology (BSEET): DeVry University

Masters of Business Administration (MBA); Keller Graduate School ENGINEERING AND MANAGEMENT STUDY SKILLS

Engineering; knowledge of Altera Programs, Microsoft Programs, Mat-lab, Direct Soft, ORCAD 9.2 Lite, Visual C++ and Electronics Workbenches,Programmable Logic Circuits,Logic Gates, Series and Parallel Circuits, Voltage, Current, Resistance and Power readings and Calculations,Diodes, Resistors, Liquid Crystal Display(LCD) and Light Emitting Diodes(LED) Oscilloscope, DMM, Function Generators. P Management ;Accounting and Finance, Applied Managerial Statistics, Marketing, Leadership and Organizational Behavior, Project Development Planning, Organization change, budget monitoring and cost control, Business Ethics, proficient in Microsoft Office, Excel, PowerPoint, Access, Customers and Clients Conflicts Resolutions.

EXPERIENCE

Hartford Professional Solutions

January 2002-September 2004

Electronics Testing Engineer

• Troubleshooting electronic devices, familiarity with Analog Circuit and Digital Circuit PCB design, Schematic capture, Board layout, Vendor interface, analysis and assimilation.

• Wide knowledge of motherboard and circuit designs, monitor and Compute assembling with maintenance, troubleshooting hardware and software problems. Engineered and implemented a comprehensive deployment plan for implementing a variety of programs for customers as well as corporate.

Bell & Howell corporation (Aerotek Staffing)

October 2005-May 2006

Electronics Assembly Engineer

• Building frames of mail sorting machines to blueprints specification and Upgrade of HP and Dell computers. Also, Proficient with mechanical tools and procedures.

• Set up secured Wi-Fi networks for services that provide the internet connectivity. Also for security purpose install anti-malwares, anti-virus programs in securing the network from outside intrusion and Denial of Service attack (DOS).

• Good operating skills of forklifts and Excellent in synchronizing machines head to perfections and warehousing technique and storage. Implemented backup strategy along with a disaster recovery planning the event that the server should go down to prevent lost revenue.

Baxter Healthcare (Kelly Services)

June 2006-April2007

Repair/Service Engineer/ Baxter Healthcare

• Troubleshooting re-called Infusion pumps, repair and service Infusion pumps up to the new FDA regulations requirements. Upgrade and Updating Single and Triple-Channels volumetric Infusion pumps within the FDA regulations.

• Evaluated, recommend, and implemented new network technologies software and third party software such as Cisco Works, and install configured wrote scripts using Perl for management products including a variety of Frame Work.

Motorola Corporation (Tempro Agency)

May2007- July 2010

Engineering Specs Support Engineer

• Gathering and updating archival data and creation of spreadsheet for all the data in the PDM database. Worked in the NIR Database using Oracle programs.

• Controlled project schedule by monitoring project progress; coordinated activities; and resolving problems.

• Contributed to team effort by accomplishing related results as needed. Developed projects objective by reviewing project proposal and plans; conferring with management. Maintained products and company reputation by complying with Federal and State regulations.

Navy Pier /Supervisory Director Duties

Feb 1997- 2016

Excellent supervisory experience, including setting goals and objectives, Successful in good planning, automating self-service Pay-station machines, superb leadership skills, strong ability to communicate professionally with large groups of people and small groups. Exceptional in creating, implementing and maintaining departmental public relations as well as public awareness programs and trainings. Experienced in supervising small Crew to complete daily work order activities and daily preparation and customer care.

Excellent cash handling experience that has earned trusts from managers, other supervisors and other co-workers. Assisted in moving Navy Pier forward through modeling good attitude, preserving the company integrity and vision in leadership and future mission.

• Very detailed oriented and entrusted to numerical tasks due to strength in figures. Ensured that all work is completed properly by employees, contractors, vendors, and public works staff members. Knowledge of cities and counties public works-in engineering and knowledge of governmental administrative practices and procedures. Excellent in Customer Service, Well Organized, Communication (Written/Verbal)

MEMBERSHIPS

IEEE: DeVry chapter Institute of Electrical and Electronic Engineers DRAIC: DeVry Robotic and Artificial Intelligence Club. REFERENCES: Are available with needed request

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