Manager Microsoft Office
Resume:
Madelyn Castro
Lakeland, FL *****
*************@*****.***
5+ Years of Exceptional Experience as Case Management
Over 4+ Years of Social Work
“Dedication to Human Growth and Development”
Employment Skills
Microsoft Office
Spanish/English
Time Management
Adult Assessments
Youth Assessments
Case Management
Record Keeping
Community Referrals
Attend Court
Professional Experience
Human Services Counselor
Completed sessions and follow up with clients to ensure their needs are being met by communicating to remind them of appointments.
Completed prescription forms and forward to pharmacy with referrals for the client.
Assessed and evaluated client cases to determine if further action or services are needed.
Maintained utmost discretion when dealing with sensitive topics and managed client databases to ensure data integrity.
Case Manager
Maintained a case load of 50+ individual clients.
Prepared weekly management reports and present them to team for review and additional action.
Interviewed clients, reviewed records, conducted assessments, and conferred with other professionals to evaluate the physical and mental condition of clients.
Educated clients and community members about mental and physical illness, abuse, medication and provide community resources.
Assessed and evaluated clients to recommend appropriate treatment plans, setting up appointments, arranging transportation to and from appointments, and other providing support as needed.
Monitored, evaluated, and record client progress with respect to treatment goals and objectives.
Social Worker Internship
Interviewed families and evaluate their situations to determine needs and recommend resources available in the community.
Followed up with clients and agency referrals to ensure the success of the referrals.
Conduct outreach to neighborhood schools on behalf of clients.
Employment History
09/16-01/17 Devereux Winter Haven, FL Case Manager
10/14-03/15 Florida Department of Health Bartow, FL Human Services Counselor
02/09-06/14 LaReine Technical School Manati, PR Social Worker
05/07-06/08 Doors of Hope Manati, PR Intern Social Worker
Education
Interamerican University Manati, PR Bachelor’s Degree in Social Work
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