Madelyn Castro

787-***-****

Lakeland, FL *****

ac2pp4@r.postjobfree.com

5+ Years of Exceptional Experience as Case Management

Over 4+ Years of Social Work

“Dedication to Human Growth and Development”

Employment Skills

Microsoft Office

Spanish/English

Time Management

Adult Assessments

Youth Assessments

Case Management

Record Keeping

Community Referrals

Attend Court

Professional Experience

Human Services Counselor

Completed sessions and follow up with clients to ensure their needs are being met by communicating to remind them of appointments.

Completed prescription forms and forward to pharmacy with referrals for the client.

Assessed and evaluated client cases to determine if further action or services are needed.

Maintained utmost discretion when dealing with sensitive topics and managed client databases to ensure data integrity.

Case Manager

Maintained a case load of 50+ individual clients.

Prepared weekly management reports and present them to team for review and additional action.

Interviewed clients, reviewed records, conducted assessments, and conferred with other professionals to evaluate the physical and mental condition of clients.

Educated clients and community members about mental and physical illness, abuse, medication and provide community resources.

Assessed and evaluated clients to recommend appropriate treatment plans, setting up appointments, arranging transportation to and from appointments, and other providing support as needed.

Monitored, evaluated, and record client progress with respect to treatment goals and objectives.

Social Worker Internship

Interviewed families and evaluate their situations to determine needs and recommend resources available in the community.

Followed up with clients and agency referrals to ensure the success of the referrals.

Conduct outreach to neighborhood schools on behalf of clients.

Employment History

09/16-01/17 Devereux Winter Haven, FL Case Manager

10/14-03/15 Florida Department of Health Bartow, FL Human Services Counselor

02/09-06/14 LaReine Technical School Manati, PR Social Worker

05/07-06/08 Doors of Hope Manati, PR Intern Social Worker

Education

Interamerican University Manati, PR Bachelor’s Degree in Social Work

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