Sales Customer Service

Michael Vaughn Schudel

**** ***** **** ** ******, Maryland 21286 443-***-**** **********@*****.***

Objective

Effective Retail Sales Manager, Exceptional Multi Tasker, Compelling Leadership Skills, Excellent Communication Skills, Established Track Record Of Exceptional Sales Results, Cheerful And Energetic, MS Office Proficient, Superior Organization Skills, Outstanding Customer Service Skills, Dependable and Reliable.

Education

•Towson University Towson, Maryland

•1981 - 1984

•Business Administration

•Coursework in Marketing and Advertising Business Development training, Coursework in Business Communication and Organizational Psychology.

•Loyola High School

•Graduated 1980

•General Studies

Experience

1985 - 2011

Manager, Pinehurst Wine Shoppe, Baltimore, Maryland

Key holder, opened and closed the store, including securing receipts, opening and closing registers and creating staff assignments, placed special merchandise orders for customers, shared product knowledge with customers, while making personal recommendations, demonstrating the value of a customer by serving them with a sense of urgency, Verified that all merchandising standards were maintained on a daily basis, maintained friendly and professional customer interactions, monitored customer preferences to determine focus of sales efforts, trained all employees on the importance of merchandising, cross-selling and time management, marketing products that helped achieve sales goals for quarterly profit, setting up internet newsletter, while also generating sales through the internet.

2011 - 2016

Stay At Home Parent

I have been a stay at home parent to my three children for the last few years, while operating a child safety seat installation service.

2016 - Present

Novitex/Exela

Daily operations of all title imaging and barcode scanning, for Element Fleet Management. I was the liason between Element and Novitex/Exela during the GE integration project, and the lead in the imaging and coordination of this project, with Element Fleet Management. In this role I have taken on many different tasks, for the Element Title Management team, while assuring the timely completion of the daily title integration.

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Awards and Acknowledgments

•Fulfilled all supervisory duties while owners were absent from the business, Named associate of the year 1988, 1991, 1995, 1996, 2001, 2008, for exceeding customers expectations, resolved issues with customers, researched products to maximize sales, consulted with staff effectively to increase sales, improved visibility of key products to achieve profit goals, always open minded to new opportunities.

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