Customer Service Microsoft Office

JEANETTE SANCHEZ

**** ****** • El Paso, TX ***** • Mobile 915-***-**** • *********.**@*****.***

PROFESSIONAL OUTLINE

Bilingual ~ Spanish (Orally & Written)

Accomplished Business and Manufacturing professional with extensive hands-on experience and demonstrated track record in utilizing excellent organizational, time-management, project management, and clear communication skills.

Track record in expertly handling multiple demands consecutively, determining priorities, assuring product quality, and performing precise task within fast-paced environments.

Focused ability to consistently accomplish objectives through attention to detail and meticulous follow-through.

AREAS OF EXPERTISE

Detail Oriented

Customer Service

Team Collaboration

Filing

Microsoft Office Suite

Windows

Internet & Email

Typing 35 WPM

Inventory Control

Recruiting

Highly Organized

Scheduling

Critical Thinking

Manufacturing

Energetic

Driven

EDUCATION

VISTA COLLEGE • El Paso, TX Pursuing a Diploma in Business Administration Expected Graduation: October 2017

WORK EXPERIENCE

READY ONE INDUSTRIES, EL PASO, TX 2013 – 2016

SOWING MACHINE OPERATOR

High- quality garment manufacturing in accordance to specific industry standards.

Attention to detail on each garment manufactured within time-specific requirements;

Manufacturing team-member, tasked with quality assurance on final stage of production process.

UNITED BLOOD SERVICES, EL PASO, TX 2012 – 2013

TELERECRUITER

Provided key customer service support to institution handling in-person inquiries from clients and colleagues.

Extensive customer service skills;

Confirmed scheduled appointments with donors;

Responded to donors’ questions; elevated them to appropriate staff as necessary;

Developed strong sustainable relations with customers;

Performed data entry: demographic updates into UBS’ computer system.

References Available Upon Request

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