Jennifer A. Austin
*************@*******.***
**** ********** **** 863-***-**** (Home)
Lakeland, FL 33805 863-***-**** (CELL)
Human Resources Department:
This letter is to express my interest in bringing my years of experience in social work to your company. During these troubled times in our country, I know I could be a great asset in helping to improve the quality of life for your clients. Having a strong background utilizing a variety of direct response training, I am certain that my knowledge and skills, when linked with the vision of your company, will serve to create measurable, dynamic results.
I am enthusiastic about programs that offer hope to enhance the lives of the clients in the communities we serve. To capitalize on my past success, I am seeking an opportunity to leverage my skills to benefit your company. I have over 10 years combined working in case management/social work, education and mental health. My enclosed resume provides you with an overview of my relevant experience and training.
Therefore, if your company currently has a need for a thorough, insightful, and hardworking individual with a solid performance track, I would be interested in speaking with you to discuss the value that my strengths and experience can bring to your search. I can be reached at the above telephone numbers and email address. I appreciate your consideration and look forward to meeting with you.
Sincerely,
Jennifer Austin
Enclosure
Jennifer A. Austin
1912 Providence Road
Lakeland, FL 33805
Email: *************@*******.***
OBJECTIVE:
To obtain a position in/related to my field of study that allows me to continue to utilize my experiences working in the Social Work arena.
EDUCATION:
Bethune-Cookman College, Daytona Beach, FL, Bachelor of Science degree in Criminal Justice; June 1998.
EMPLOYMENT:
FL Department of Health Orange/Bellies, Babies and Beyond Ocoee, FL October 2012 – April 2017
Social Services Counselor- Promotion for new program
Provided Home Visits to Pregnant, At Risk, and Interconceptional Families
Assessed, Developed, and Monitored Plan of Care for Families
Facilitated Problem Solving and Promoted Self-Sufficiency and Healthy Outcomes
Human Services Counselor 1
Acquired and Analyzed Data of At Risk Clients
Conducted Comprehensive Interviews with Families
Documented & Maintained Records of Client Services
Peace River Center Bartow, FL January 2005-September 2011
Crisis Response Counselor
Mobile Crisis Intervention & Counseling to Promote Crisis Resolution
Conduct Clinical Assessments and Answered Crisis Lines
Provide Services to Assist in Returning Clients to Pre-Crisis State
Polk Youth Development Center Polk City, FL August 2000-September 2004
Case Manager
Completed Needs Assessments on Youth
Corresponded With All Legal Parties for Youth
Coordinated Development of Youth’s Treatment Plan
Math Instructor
Prepared Weekly Lesson Plans
Classroom Management
Assisted in Development of IEP/IAP
Dept. of Children & Families Lakeland, FL October 1999-March 2000
Child Protective Investigator
Investigated Reports of Child Abuse
Documented Progress of Clients
Designed/Implemented Treatment Plans
Polk County School Board Bartow, FL February 1999-Ocotober 1999
Substitute Teacher
Maintained Order of Classroom
Implemented Different Teaching Methods
Followed/Carried Out Instructions of Original Teacher
Journey’s End Daytona Beach, FL March 1998-October 1998
Senior Field Advisor
Interviewed Prospective Clients for Program (Intake Process)
Advised & Counseled Clients
Conducted Weekly Analysis of Caseloads, Etc.
CERTIFICATIONS/TRAININGS:
CPR, PPE, Bloodborne Pathogens, Cultural Awareness, Family Planning, Information Security, etc.
Jennifer A. Austin
*************@*******.***
REFERENCES
Ms. Jacqueline Gray
Operations and Management Consultant-II/Bellies, Babies and Beyond
5151 Raleigh Street
Orlando, FL 32811
Mrs. Emily Durate
Mental Health Counselor
411 Black Springs Lane
Ocoee, FL 34787
Mrs. Ann McLeod
Senior Community Health Nursing Supervisor/ Healthy Start Supervisor
475 W. Story Road
Ocoee, FL 34761
Ms. Brooke Griffith
Crisis Response Team Supervisor
1255 Golfview Avenue
Bartow, FL 33830
Ms. Susan Sutherland
Former Case Manager Supervisor
P.O. Box 581
Haleyville, AL 35565
***************@*****.***
Mrs. Lourine Hope
Former Professor of Criminal Justice/ Former Supervisor of Journey’s End
640 Mary McLeod Bethune Blvd.
Daytona Beach, FL 32114