Network Engineer
Resume:
Mujeebuddin Mohammed
SUMMARY
Approximately 5 years of experience in data networking - Routing, Switching and Cisco VoIP Solutions.
Expertise in deployment of Switches, Routers, Call Manager, Unity Express and Unity Connection.
Proficient in TCP/IP, Routing Protocols (OSPF, EIGRP, BGP), VPN, G.711, G.729, SNMP, DHCP
Possess Cisco Certified Network Associate(CCNA), Routing and Switching, July 2016
EDUCATION
Master of Science, Electrical Engineering, University of Texas at Tyler, Texas, 2016
Bachelor of Technology, Electronics and Communications Engineering, JNTU, India, 2013
Professional Experience
Integra Technologies LLC Dallas, TX
Network Engineer July 2017– September 2017
Installed and updated Server OS (2008, 2012R2, 2016) on HP/Dell servers, monitored server alerts and provided basic server rack/stack and troubleshooting.
Communicated on service desk tickets assigned to the engineer’s queue on daily basis.
Configuring, upgrading and installing Cisco VoIP phones on client site.
Escalated issues beyond the scope of their ability by using company escalation procedures.
Engaged vendors to open ticket for application, network, and system issues.
Configured and managed Cisco network devices remotely using TeamViewer and other Remote Desktop tools.
Proactively monitored the network devices using Solar Winds and Nagios Network Monitoring tool.
Documented and created report work using tools like SharePoint, Microsoft Visio for network designs and data flow representations.
One Ring Networks Dallas, Texas
Network Support Technician February 2017 – June 2017
Reviewed, implemented and monitored nation-wide network assets of the company from NOC using Solar Winds, providing remote/phone support to high profile clients, internal teams and field Engineers within SLA.
Provisioned and configured Cisco Switches and Routers, Adtran, MikroTik Routers, Sonic firewall, VOIP Phones, providing internet and voice services to business firms.
Support for ongoing consolidation of all IP phones (Avaya to Cisco) across multiple sites to one Call Manager.
Troubleshoot error messages and suggest layer-2 / layer-3 switch configurations.
Configuring of IP allocation and sub netting for all applications and servers and other needs throughout company using FLSM, VLSM addressing.
Troubleshooting Call logs and other issues on Unified communications using RTMT Oversaw asset deployment functionality ensuring smooth movement of network inventory, auditing and reports.
Worked with Network engineers to document, test and resolve hardware and software issues.
Verveba Telecom LLC Richardson, Texas
Operations Support Systems Engineer July 2016 – February 2017
Processed the LTE data and optimized AT&T and Alcatel Lucent LTE network in a manner that AT&T signals doesn’t mute or interfere with the Sirius XM signals.
Performed the tasks of coordinating with the project team in the implementation of RF, sponsor best practices and escalate system issues to Engineering team.
Read and adhere to written SOP (Standard Operating Procedure) that specify how various job and work functions are performed.
Reduced optimizing and rework time (75%) by applying creative methods as per the task.
Monitored network alarms, log files and performed fault isolation testing on radio and switching networks and peripherals. Escalated Remedy cases with higher level Engineering Team and customers.
Iris Logic LLC Santa Clara, CA
VoIP Technician May 2016 – July 2016
Successfully completed a practical training regarding the basics of Cisco Collaboration.
Worked with Cisco Call Manager and Unity Integrations, created Voicemail functionality for newly added users; Installed Cisco Jabber.
Configuring various features on Cisco Call Manager such as; Speed Dials, Busy Lamp fields, Call Pickup, Hunt Group, Single Number Reach, Music on Hold, and Call Monitoring using RTMT.
Upgrading and backups of Cisco router configuration files.
Good working experience on Cisco configurations, BAT administration tool and in importing and exporting data from CUCM
Aclat Technologies Ltd. Hyderabad, India
Network and VoIP Intern April 2012 – July 2014
Assisted Engineers’ in Voice Gateway’s and CUCM cluster Installation/Integrations
Configured basic features in Call Manger. (hunt groups, Device pools, partitions)
Managed IP addressing and implemented IP Access Lists to secure the network.
Troubleshooting Leased Lines, T1, T3, DS3 using specific commands.
Documented the design, implementation and troubleshooting procedures using Microsoft Office and Visio.
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