C Customer

Alfredo

Abaunza

**** * * * *** A ve

Miami, F L 3 3155

(305-*-**-****

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EXPERIENCE

Freelance C hauffeur, D rive M e 2 47

Miami, F L 2 014 - 2 017

Freelance p osition. P rovide e xcellent c ustomer s ervice f or h igh e nd c lientele. Trustworthy a nd d ependable. M ust b e o bservant a nd p ay a ttention t o d etails. Computer I nformation S pecialist, A ecom T echnologies Miami, F L 2 010 - 2 014

Monitor o ngoing t raffic t hrough C CTV’s a nd t o b e i n c onstant c ommunication w ith Road R angers. U sing i nvestigative t echniques t o d ocument f atalities a nd o ther vehicular e vents.

Customer S ervice A gent, A merican E xpress

Plantation, F L 2 006 - 2 010

Assisting c ustomers w ith t heir c redit i nformation. R eviewing c redit c ard history a nd c harges t o c onfirm a ctual p urchases. S upervisory d uties i nclude taking s upervisor c alls w hich s ometimes w ere t o h elp e motionally u nstable customers w ith i ssues o f a buse a nd s uicide. Customer C are R epresentative, W achovia

Miami, F L 2 003 - 2 005

Receiving i ncoming c alls a nd a ssisting c lients w ith t heir b anking n eeds. EDUCATION

Miami D ade C ollege

● Associates o f A rts i n P sychology 2 000 - 2 004

● Bachelor o f A pplied S cience i n F ilm P roduction - 2 010 - 2 015 Southwest S enior H igh S chool

● HIgh S chool D iploma 1 996 - 2 000 SKILLS

● Excellent t yping s kills

● Detail o riented

● Strong c ustomer s ervice

● Professional w ork e thic

● Punctual

● Organized

REFERENCES

Available u pon r equest.

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