TAIRA WILLIAMS

**** ******** *****, *****, ** ***15 • Home: 301-***-**** • Cell: 301-***-**** • ac2pb1@r.postjobfree.com

https://www.linkedin.com/in/taira-williams-b0677912/

Professional Summary

Degree-qualified Network Engineer seeking to make a substantial contribution to a lively IT team by applying

professional skills in support of corporate telecommunications infrastructure

Skills

Circuit design and installation Managing multiple projects

Building waves across DWDM/ROADM Ability to work independently

Ethernet/TCP/IP Networking, MPLS, VLAN\'s Analysis and troubleshooting

Work History

Network Analyst II, 01/2015 to Current

Windstream Communications – 94 Owen Brown Drive, Hudson Ohio

Implement, monitor and perform MOP's in Transport NOC environment during maintenance hours (3rd shift).

Responsible for coordinating, facilitating, and overseeing the successful completion of changes made to the

national fiber-optic network for Windstream. Provision circuits on various network equipment utilizing CLRs from

MetaSolv 6. Able to read and understand Multi-Layered circuit layout diagrams to isolate network faults and correct

network design flaws. Troubleshooting and Provisioning DWDM, ROADM, Metro-Ethernet, ATM and SONET

networks by isolating faults.

Built circuits from end-to-end, A to Z and cross-connects to transport side.

Work with Infinera, Fujitsu, Cyan, CISCO 15454 and Tellabs 7100.

Turn-up wave across the DWDM/ROADM/CWDM, and SONET.

Network Services/Support, 05/2009 to 06/2014

MATRIX RESOURCES /AT&T MOBILITY – 7229 Parkway Dr Hanover, MD

Supervised projects involving circuit provisioning life-cycle, installation of service orders for moves, adds, changes,

and deletion of new and existing circuits with LECs, IXC\'s, ILEC, CLEC for T1-T3, SONET OCN\'s, Ethernet, E911,

and Trunking. Managed multiple large-scale projects surrounding Baltimore, Maryland, Northern & Southern

Virginia and West Virginia markets, while maintaining individual projects and keeping all projects within an allotted

budget and timeframe. Utilized strong communications skills to implement workarounds necessary for completing

orders and communicated effectively cross-functional departments with Account Sales, Area Managers, and Project

Managers.

Defined project scope, objectives, coordinated activities for circuit grooms, CFA Rolls, and identified resources.

Developed project plans and managed project milestones.

Communicated with wireless carriers on large scale orders to ensure deliverables were properly defined and

expectations were met.

Planned Work Coordinator, 09/2005 to 04/2009

Tekmark Global Solutions/Verizon Global Solutions – 1320 north courthouse road, Arlington, Va

Created data maintenance planned work notifications to notify Verizon customers of any impact to their network.

Minimized impact by comparing previously scheduled work via NOC Workforce Management Calendar (WFM) to

prevent a potential outage. Created trouble tickets in Remedy for all planned maintenance work activities and sent

internal page notifications to management when an outage occurs within the Verizon network.

Supervised data maintenance, planned work notifications from queues to notify Verizon customers.

Purchased equipment parts for maintenance emergencies, provisioning activities, and engineering.

Revised planned work policy and procedure manual for quality management.

Senior Network Operation/Provisioner, 09/1999 to 01/2004

Qwest Communications – 4250 Fairfax Dr, Arlington, VA 22203

Designed DS1-DS3 circuits to expand existing network utilization via Facility & Equipment (F&E). Negotiated due

dates with outside vendors, scheduled customer circuit's turn-up with installation group, monitor status and

managed first-level escalations. Controlled costs by 90% minimizing errors, maximizing revenues, while completing

orders on-time.

Verified the accuracy of the Firm Order Confirmation (FOC), Design Layout Record (DLR) and Circuit Layout

Records (CLR) from the LEC's.

Validated Off-Net firm order confirmations, designed layout records for date and design precision.

Education

Six Sigma Greenbelt: 2013

Aveta Business Institute - Cranberry Township, Pennsylvania

Master of Science: Engineering Management, 2003

George Washington University - Washington, DC

Bachelor of Science: Management Information Systems, 1998

Norfolk State University - Norfolk, VA

Accomplishments

Awarded Excellent Performance for contributions to Project Delta by completing 7 Port Migration MOPs at 100%

success rate, and achieving the project goal of getting 68% of subscribers on Cyan Z equipment converted to 8032

protection protocol in advance of the target date.

Reduced annual costs more than $5M by disconnecting unused circuits.

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