**** ********** ***** ***** #**** Castle Rock, CO 80108 720-***-**** **********@*****.***
Valentyna Dalinin
Objective
Customer Service Associate who is highly energetic, outgoing and detailed – oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service. Reliable and friendly Customer Associate who quickly learns and masters new concepts and skills. Passionate about helping customers and creating satisfying experience.
Highlights
Patient and diligent
Excellent multi-tasker
Detail-oriented
Organized
Banking and financial services background
Mathematical aptitude
Experience
1/09 – 9/10 LTI Trucking inc. Denver, CO
Front Desk
Answering call’s
Calculate profit and losses for drivers
Account management.
9/07 – 12/08 Kohl’s Aurora, CO
Customer Service Associate.
Provide assistance to the customers
Ensures that all cash handling procedures
Processes damages and the appropriate paperwork correctly
Education
2006 – 2007 Arvada High School Arvada, CO
High School Diploma
2010 – 2012 Community College of Aurora Aurora, CO
Coursework in Accounting, Completed courses of Advanced English and Math.