Customer Service Administrative Assistant

Tacre Leath

Lancaster, CA *****

*****.*****@*****.*** - 661-***-****

Reliable, hardworking, and dedicated team player who works well under pressure and with minimal supervision. Proficient in prioritizing and completing tasks in a timely manner and able to make decisions independently and quickly.

WORK EXPERIENCE

Administrative Assistant

St Joseph School Of Nursing - Lancaster, CA - August 2016 to Present Answering phones taking memos maintaining files greeting customers making appointment taking messages when needed sending and checking emails fax and scan documents as requested. Receptionist

Lancaster Senior Center - Lancaster, CA - May 2015 to June 2016 Welcomes visitors by greeting them, in person or on the telephone answering or referring inquiries. Directs visitors by maintaining employee and department directories giving instructions. Maintains security by following procedures monitoring logbook issuing visitor badges. Cashier and Customer Service

Citi Trends - Lancaster, CA - January 2014 to March 2015 Handle cash transactions with customers

Scan goods and collect payments

Issue receipts, refunds, change or tickets

Redeem stamps and coupons

Make sales referrals, cross-sell products and introduce new ones Resolve customer complaints, guide them and provide relevant information Greet customers when entering or leaving establishments Maintain clean and tidy checkout areas

Keep reports of transactions

Bag, box or wrap packages

Pleasantly deal with customers to ensure satisfaction EDUCATION

Diploma

Academy of individualized study

ADDITIONAL INFORMATION

Excellent listening, oral and written communication skills. Self-starting, goal-oriented strategist. Self-motivated and assertive. Computer literate - can quickly learn new software. Committed to assisting others. Experienced team player, bringing enthusiasm and energy into the group efforts, able to please customers under all circumstances.

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