Project Manager
Resume:
WESLEY H. COOPER
Tomball, TX 77377
Summary of Experience
Twelve plus years of project management experience with proven results leading projects of both a physical (Hardware) and VDI (DaaS) nature to successful project closure for both U.S. and international efforts. Established leader, skilled at guiding teams through requirements gathering, solution design, development of project cost estimates, project plan creation, and project delivery.
Project Management/Technical Skills
Project plan creation/scoping
Project budget creation
Conflict resolution skills
Risk assessment & mitigation
Outstanding leadership skills
Resource allocation
Project governance
Change management
Project cost controls
Project documentation
Application development
Waterfall methodology
Agile methodology
Datacenter migrations
Operating System migrations
Managing budgets 10M+
Escalation management
Vendor management
Project forecasting
MS Office products
MS Project & PowerPoint
Created issue tracker
Education/Certifications
B.S.B.A. Economics, 1989 University of Missouri, Columbia
Microsoft Certified Professional (MCP)
Microsoft Certified IT Professional (MCITP)
Microsoft Certified Technology Specialist (MCTS) - for both Microsoft Deployment Toolkit & System Center Configuration Manager 2007
Professional Experience
Diversant LLC (Contractor at AIG) Feb 2014 to Sept 2014
Projects for AIG Life and Operational Health Oct 2014 to Jun 2017
Senior Project Manager (Full Time Employee at AIG)
Manage all aspects of complex technical projects to ensure the achievement of project goals and tactical business results. Develop project plans and schedules, identify needed resources, manage project scope change/change management, coordinate the activities of several project teams including the supervision of more junior project managers.
Manages project planning and execution. Responsible for application compatibility testing and remediation for the Windows 7 migration of the company.
Works with vendors, internal client management, project team members and stakeholders to define project scope, resource requirements, timeline, deliverables and milestones.
Manages the definition and refinement of project objectives and tasks and on an ongoing basis, evaluates various courses of action and selects the most effective alternative to hit project KPI goals.
Manages projects through all phases of the development life cycle, including project initiation, requirements and specifications, design, construction, testing, installation and post implementation review.
Identifies/reviews organization’s risk management policies and procedures, assesses stake holder’s risk tolerance levels and identifies preliminary risk for project viability.
Manages risk throughout the life cycle of the project and makes contingency plans to manage issues that pose risk to budget, time delivery or functionality. Balances identified risk against project benefits.
Determines the detailed information requirements of the project stakeholders and the project/organization and develops feedback routines to ensure two-way communication.
Determines the requirements for project time reporting, develops a communications management plan, and establishes project status reporting process and cycle.
Projects managed while working for AIG.
oWindows 7 Upgrade - Feb 2014 to June 2015
oMS SQL Project - Aug 2014 to Dec 2015
oOracle Upgrade Project - Oct 2014 to Feb 2015
oTitus Project - Jan 2015 to Dec 2015
oCitrix Migration Project - Jan 2015 to June 2015
oDB2 Upgrade Project - Jan 2015 to Dec 2015
oLive Office Migration Project - Jan 2015 to Sept 2015
oRedwood Replace Project - Oct 2015 to Dec 2015
oRain Server project - May 2015 to June 2017
oOperational Health Project - May 2016 to June 2017
Long View Systems December 2010 - October 2013
Project for Hi-Crush April 2013 – October 2013
Project Manager
Managed multiple projects for Hi-Crush including on boarding of the Long View service desk and Network Operations Center, implementation of an MPLS failover system for the company network infrastructure, a wireless LAN field implementation to assist with railcar logistics, and created/managed a project for a redundant system for business critical software/hardware eliminating a single point of failure.
Led regular status meetings with project teams and customer to discuss issues and manage expectations.
Produced and presented weekly reports for customer and Long View PMO showing project progress and budget performance.
Successfully managed project delivery including change requests as required to account for scope, schedule, and cost changes.
Multiple Infrastructure Projects December 2010 – October 2013
Project Manager
Citrix Upgrade project - Managed the lifecycle of this project. Company upgraded business critical software which would only run on latest version of Citrix in a XenDesktop/XenApp environment. Project upgraded hardware, network infrastructure including CitrixNetscaler, and entire Citrix software environment. Project delivered on time and under budget.
App-V implementation project - Managed the lifecycle of this project. Company moving to new building and wanted to use App-V as the main component in new infrastructure. Architected the App-V environment and managed the hardware/software implementation and personnel producing the deliverables. Project delivered two weeks late due to building occupancy issues out of my control but the project was delivered on budget.
Application packaging project - Managed the application packaging resources. Company upgrading to Windows 7 OS and needed business critical applications packaged for deployment in new environment. Applications packaged and tested per MS packaging best practices then deployed via SCCM. Project delivered on time and on budget.
Virtual Desktop Infrastructure project - Managed the implementation of the project. Company to move to a virtual desktop environment using VMWare Horizon View. Project upgraded hardware, network infrastructure, created new virtual images, and packaged applications for the new environment. Change request needed as there were more applications to package than company originally disclosed. All deliverables met.
SharePoint/DBA project - Managed the implementation of the project. Company needed in house software to function in real-time for company trader to properly manage trading/price risk in energy markets. Managed resources who worked collaboratively with company to identify design and needs of the traders. Updated many Oracle databases which were tied in to SharePoint software and produced custom pages displaying data needed by traders. Project delivered one week early and under budget.
NetApp storage project - Managed the implementation of the project. Company needed to expand and upgrade their storage capacity. Upgraded software as necessary and seamlessly transitioned new NetApp hardware. Project delivered on time and under budget.
Helpdesk Consolidation project – Managed the implementation of the project. Company acquired another company and needed to integrate the many different helpdesk services. Managed resources who conducted interviews with many different departments/personnel to identify all helpdesk coverage and gaps if any. Analysis of data along with best practice recommendations provided to company as the main deliverable. Project delivered on time and under budget.
Cisco VOIP upgrade project - Managed the implementation of the project. Company needed to upgrade their VOIP environment due to acquisition of another company. Upgraded hardware as necessary including phones, network infrastructure, and Cisco telephony equipment. Project delivered on time and under budget.
Company acquisition integration project - Managed the lifecycle of the project. Company needed to integrate acquired business into their IT infrastructure. Moved all personnel equipment and server hardware from acquired company to new office space. Project required a change request due to mistake by ATT when implementing MPLS circuit. All deliverables for the project met.
VOIP upgrade project (International) - Managed the implementation of the project. Company needed to upgrade antiquated VOIP telephony in another country. Use of local translators needed. Project scoped incorrectly by customer requiring a significant amount of extra work by the onsite resources. Project delivered on time and on budget.
Network Infrastructure project - Managed the implementation of the project. Company needed to expand network infrastructure due to internal growth of business. Project built servers, configured routers, and built network redundancy. Project delivered on time and under budget.
Documentation project - Managed the implementation of the project. Company had complex processes which needed to be documented. Worked with company SME to design the documentation solution to ensure the solution met the deliverable set forth by the stakeholder. Project delivered a couple of days early and under budget.
Backup and Disaster Recovery project - Managed the implementation of the project. Company realized they were out of compliance with corporate charter regarding backup and DR procedures. Project designed solution with company input to meet corporate charter requirements. Servers built, storage capacity increased, tape library expanded, network throughput increased so the deliverables of the project could be met. Project delivered on time and on budget.
Datacenter migration project - Managed the implementation of the project. Company relocated to a larger building and needed to move their datacenter to the new location. The project moved or built servers as necessary, installed MPLS circuit in new location, and transitioned many servers from physical to virtual. Project delivered on time and under budget.
PKI implementation project - Managed the implementation of the project. Company needed PKI brought to the network environment. Project delivered late due to a death on the management team of the company. This held up design decisions which needed to be made until a replacement manager was hired. Change request needed and all project deliverables met.
Wifi project - Managed the lifecycle of the project. Company purchased new railcar scanning software and wifi needed to be put into the rail yard so the handheld scanners would function. Project delivered on time and on budget.
MPLS Redundancy project - Managed the lifecycle of the project. Company has locations all across the continental United States and the home office in Houston was the only location with network redundancy. Worked with stakeholders to design solution. Project delivered on time and under budget.
Project for Marathon Oil November 2012 – December 2012
Project Manager
Managed a Citrix VDI proof of concept project.
Project for BHP Billiton April 2012 – November 2012
Project Coordinator
Managed the application readiness for a Windows 7 project. Vetted the software library for compatibility with the Windows 7 operating system. Managed a group of application packagers to package the software chosen by the company as business critical.
Project for Anadarko Petroleum Corporation December 2010 – April 2012
Senior Systems Consultant
Packaged Anadarko software using Microsoft App-V and Installshield for the Windows 7 operating system. Wrote programs to automate documentation tasks and created processes to streamline repetitive tasks. Created documentation for Anadarko which made use of established best practices for a software Quality Assurance (QA) system of testing packaged applications.
Project for Cole Capital October 2011 - January 2012
Packaging Team Lead
Designed a high performance App-V infrastructure solution for the client. Managed a team of packagers who built both App-V and traditional MSI based packages. Provided guidance to the packagers regarding best practices for packaging, application testing, and building their virtual packaging stations. Provided resourcing guidance to the Long View Project Manager.
BP July 2008 - November 2010
Project Manager, Technical Lead, & Systems Integrator
Architected and implemented a Citrix solution from the ground up for BPTT (British Petroleum Trinidad & Tobago). Managed resource teams in both the United States and Trinidad & Tobago. The project involved creating multiple Citrix farms which allowed over 600 contractors to return BP laptops and use their own equipment to access applications within BPTT. This project resulted in a substantial reduction in hardware costs for BP.
Used Microsoft Softgrid/App-V to sequence or “virtualize” applications for the company Citrix farm. This work allowed over 100 servers in Europe and the United States to be decommissioned through application consolidation to the Citrix farm; which resulted in large cost savings for the company.
Worked extensively with a migration tool to migrate user profiles and data into the Common Operating Environment (COE) which were subsequently deployed locally to users worldwide.
Wrote numerous scripts and or helper applications to automate repetitive tasks or reduce data entry errors thereby increasing productivity and end user satisfaction.
LRS March 2008 - April 2008
Network Consultant
Designed custom solutions for operating system migration with the Microsoft Deployment Toolkit (MDT) as the primary resource.
Worked extensively with the User State Migration Toolkit (USMT) to integrate user profiles and data into the operating systems that were deployed.
The deployment process was handled via several different methods such as: Windows Deployment Services (WDS), Removable Media, or network share.
Anheuser Busch September 2006 - March 2008
Project Manager/Systems Engineer
Reviewed subject matter expert’s (SME) installation documentation for completeness. If the documentation was acceptable, used the submitted source files to repackage the product so it conformed to company standards using Wise Package Studio as the tool to create the package. Packages were deployed to upwards of 10,000+ individual users.
Followed the SME’s submitted installation guide to test a product via the company Standard Operating Procedures (SOP). The package was then validated as either a pass or fail.
If a product did not pass testing, worked with the SME to troubleshoot and resolve the reasons for the product failure.
The final stage of testing involved deploying the package via SMS to test machines in the computer lab.
The company had a large Citrix farm. Installed products to the various terminal servers and published them for use by the company Citrix users.
Built servers for the testing lab with the following operating systems: Windows 2000 server, Windows 2003 server, and Windows 2003 x64.
Wrote scripts to accomplish consistent application installation across multiple operating systems and multiple hardware configurations.
Maintained environment images using Altiris products. The images were pushed to the image server for storage or pulled down to the lab test machines to restore the lab.
Used Active Directory to ensure all the lab test machines were receiving the correct group policy.
Developed standards, guidelines, and best practices for application repackaging and software testing.
Contact this candidate