Project Manager Management

Mark J. Strauss

* ******** *****

Princeton, NJ *8540

908-***-**** – Cell ************@*****.***

An experienced Project Manager and IT Professional responsible for project management, systems/business analysis, requirements gathering, problem resolution, customer interfacing, and programming for a variety of IT projects. Possesses extensive knowledge of large-scale and PC software applications. Able to deal effectively across all levels of multiple organizations. Accustomed to a fast pace environment and handling multiple projects while also leading other members of the staff. Possesses excellent organizational and problem-solving skills and the ability to quickly adapt to new situations. Over 30 years’ experience in IT and marketing support, including 10 years programming in SAS, Over 8 year’s experience in project management, including 5 years in the pharmaceutical industry.

Professional Experience

8/16-10/16 Veracity Consulting – Jersey City, NJ

Project Manager – Broadridge Financial Solution Inc.

Full scale project management duties utilizing PMBOK processes with Agile and Waterfall methodologies. Releases & upgrades to Global Post Trade Management system, tracking trades for large financial customers. Manage multiple teams(5+) and members (30+). Duties including but not limited to, scope and requirements gathering, spec writing, plan and facilitate all key meetings, tract deadlines and deliverables, timeline/milestone creation and adherence. Communicate project status with upper management/stakeholders. Address risks/issues with teams and facilitate mitigation plan. Organize and oversee large multi department project teams located globally.

2/13-6/16 Rangam Consultants – Bridgewater, NJ

Project Manager – Sanofi, Inc.

Full scale project management duties utilizing PMBOK processes with Agile and Waterfall methodologies. Global Infrastructure Management upgrades for internationalData Centers. Manage multiple teams (2-10) and members (5-25). Duties including but not limited to: scope and requirements gathering, spec writing, plan and facilitate all key meetings, proactively track deadlines and deliverables, manage reporting processes, monitor budget/vendor spend, budget forecasting, quality control and risk assessment. Communicate project status with upper management/stakeholders. Address risks/issues with teams and facilitate mitigation plan. Process and monitor approval of vendor service agreements. Organize and oversee large multi department project teams located globally. Projects included storage and recovery management installs/upgrades, major networking installs/upgrades and complex internal software releases.

10/12-12/12 DoubleBridge Technologies – Princeton, NJ

Project Manager – Pfizer, Inc.

Full scale project management duties for multiple projects supporting large multi-national pharmaceutical customer. Duties including but not limited to, scope and requirements gathering, spec writing, timeline creation and adherence, quality control and risk assessment. Organize and oversee applications creating document ready submissions for regulatory approval. Interface with all levels of various organizations, including external vendors. Involved in all phases of project life cycle. SharePoint utilized for content and document management.

5/11-8/12 The Hibbert Group – Trenton, NJ

Project Manager

PM for marketing Services Company. Full scale project management duties for numerous pharmaceutical customers. Organize and oversee full e-commerce web application creation for sales reps to order, control and ship marketing materials. Interface with all levels of various organizations. Agile and Waterfall Project Management used. Involved in all phases of project life cycle including but not limited to: scope definition and requirements gathering, time and cost estimating and control, budget reconciliation, quality assurance, risk assessment, cross departmental communications and project closure. Frequent client demos.

10/07-12/10 Comverge, Inc. – East Hanover, NJ

Project Manager/Marketing Database Manager

PM for consumer marketing department. Full scale project management duties for green energy company supporting numerous utility customers. Aided program managers in developing segmentation models. Created program success reports and presentations for all levels of the organization. Provided accurate and timely data feeds for multiple departments for analysis and customer satisfaction. Analyzed and created marketing effectiveness reports for each campaign. Use Microsoft SQL Server to perform data mining, parsing, analytical functionality and reporting. Created graphic presentations in Excel and PowerPoint.

2/06-1/07 ETS – Educational Testing Services – Princeton, NJ

Consultant – Project Manager - Lead Data Analyst/Programmer

Project Manager for Data Quality Services Team. Purpose is to ensure quality standards are met for data needed to create item scores, test scores, and candidate reports used for analytical purposes. Functional supervisor and project leader of three data analyst/programmer staff. Managed Ad-hoc programs requiring development of complex, multi-step data quality analysis systems including but not limited to: data extraction from various TeraData/SQL relational databases, PC-SAS programs and numerous complex data transfer methods.

8/05-1/06 American Express – New York City

Consultant – Senior Programmer/Analyst

Marketing support for American Express Small Business Network. Utilizing large scale front-end system to design, analyze, test and extract desired target customer base. Database consists of millions of rows, 100+ tables and supporting over 200 Small Business Card products. Worked 1-on-1 with client community providing counts and results of QA throughout entire process. Management of full life cycle, including all documentation. All work done in MVS, utilizing JCL, SAS, FTP and TSO/ISPF. In house front end GUI used for data extraction.

11/04-7/05 TFL, Total Furniture Logistics / APEX USA.

Director/Project Manager

Design and installation of office furniture systems. Management of crews of 5 or more installers. Worked with customers to design and order product to fit within budget and functionally needs. Organized movement of product from initial delivery to warehouse to work site. Oversaw and participated in installs of office furniture on medium to large scale setups. Performed QA on all phases of work and responsible for on-site customer satisfaction.

4/92-11/04 AT&T - Bridgewater, Piscataway and Somerset, NJ

AT&T CORPORATE AWARDS - Top 2% - Circle of Excellence – 1995, 1998, 2001. Top 5% - Winning Spirit – 2002

Project Manager/Senior Programmer Analyst – Consumer Marketing Support

Performed all programming and analyst tasks involved with full life cycle of ad-hoc list processing marketing initiatives. All programming done in TeraData/SQL, Group-1, SAS, Sync sort, COBOL and various IBM utilities under MVS. Accessing large scale TeraData databases, including 120+ tables that were comprised of hundreds of elements and up 100 million+ rows. As technical team/project leader, evaluated business needs and determined processing requirements and workflows for entire programming staff. Involved in all major technical decision and served as "Subject Matter Expert" in all technical related areas including NDM, RACF, MVS, TSO/ISPF and Group-1 software. Managed interviewing, approving and training new members of staff.

Senior Programmer Analyst – Business Marketing Support

System support, maintenance and enhancements for large business card program, involving co-operative effort with other large corporations. Organization and manipulation of multi-million entry data files, used for system interfacing, reporting and ad-hoc requests. Extensive use of GROUP 1 products in MVS environment. Sync sort, SAS, DB2 & COBOL also utilized for entire system support and internal & external reporting.

10/90-3/92 AT&T - Basking Ridge, NJ

Consultant - Senior Programmer Analyst

4/89-9/90 Continental Insurance-Cranbury, NJ

Consultant - Programmer Analyst

5/87-4/89 Chubb & Son, Inc. Warren, NJ

Programmer

8/85-5/87 Johnson & Johnson - Raritan, NJ

Computer Operator

Education

●Numerous corporate training courses in project management and IT

●Kean College of New Jersey BS, Computer Science. BS, Management Science – 1985

●(GPA 3.55/4.0) Cum Laude

●The Chubb Institute Diploma in Computer Programming - 1987 (Grade Point Average 97%)

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