Mobility Administrator

Snehal Kaluram Choudhary

Mobile: +91-985******* (M) Email-Id: *****************@*****.***

Career objective:

To associate myself with an organization that provides me an opportunity to show my techno-proficient skills, to improve my knowledge and to be a part of the team that works dynamically towards the growth of the organization. Work Experience:

Tech Mahindra

Mobile Device Management (MDM) 01th Sep 2016-current Technical Associate

Project Summary:

• Application Support for hosted and fully managed corporate enterprise.

• Enterprise Mobility Management support across multiple OS devices.

• Troubleshooting issues per customer or severity based cases.

• Platform based support for IOS, Android & Windows devices.

• Managing the BMC Remedy Queue and AOTS ticketing tool.

• Analyze the failure at device end, troubleshoot issues at dedicated VSP or in cloud environment.

• Resolving MDM Platform Availability issues.

• Assigning to Roles and Groups by using Active role server.

• Incident Management for On-Premise or cloud based deployment.

• Locating root causes for MDM application failures.

• Ownership of Ageing, Device Count, associates performance report. Educational qualification:

Examination University/Board Year of

passing

Class obtained

B.E University of

Pune

2016 First Class

H.S.C. Pune 2012 First Class

S.S.C. Pune 2010 First Class

Key skills:

MobileIron

• MobileIron admin and architectural configuration.

• Registration configuration setting along with APNs & MDM certificate preferences.

• Diagnostics management for Sentry server, connector, LDAP, DEP (Deployment enrollment program) with fully hosted admin console.

• Responsible to work with Vendor team (MobileIron) to troubleshoot the environment issue or outage.

• Defining security/provisioning and management policies for devices, apps and content with MobileIron core.

• App Tunneling, VPP(Volume Purchase program) and certificate-based security for email, attachment, apps, docs and web access control.

• Configuring Wi-Fi,VPN & Email profiles for Exchange Active Sync email management.

• Integration with enterprise IT systems such as LDAP directories, email, content repositories and Network access control systems.

• Report capabilities for analyzing actionable insights into mobile infrastructure.

• MobileIron Active Sync Management actions including remote wipe, password policy and enforcement of device encryption.

• Providing secure access control to corporate data by configuring exchange and AD accounts across IOS, Android & Windows devices.

Certifications:

• MobileIron Support Specialist Fundamental.

• MobileIron Support Specialist intermediate.

• MobileIron Cloud Support Specialist Fundamental

• MobileIron Cloud Support Specialist Intermediate. Airwatch:

• Enterprise architecture deployment for mobile application management, mobile device management and mobile email management

• Diagnostics control for cloud connector, secure Email gateway, cloud Messaging and mobile access gateway.

• Managing organization group, user group and smart group for enterprise deployment.

• Content repository management for access based enterprise integration.

• Providing airwatch mobility support for fully hosted or cloud based solution.

• Device enrollment and email management support for IOS, Windows and Android devices.

• Providing secure access control for corporate data by configuring exchange and AD accounts across IOS, Android & windows devices.

• Configuring security policy, compliance rule and access control settings for successful device management.

• Working with security /default/privacy/lockdown/sync/backup policies.

• Working with VPN settings, Bookmarks, Certificate settings, Wi-Fi settings, Exchange settings.

• Provide report and analytics details per client request. Application known:

• MobileIron, Airwatch, Mass 360, Advance Exchange, Change point, BMC remedy AOTS, OTRS, Active Directory, Office 365, Jabber, Active roles server, IIS sever, ISA server.

• Completing ITIL V3 foundation certification and training currently. Extra - Activity:

• Participated in a workshop on “LATEX.”

• Presented a seminar on “Friend Recommendation System for Social Networks” at Gravity 2K16 IETE approved 2nd national level project. Kj College of engineering, Pune.

Academic Projects:

Project Name : Friend Recommendation System for Social Networks Technology Used : Java Language

Frameworks : Struts, Bootstrap

Duration : 6 months

Team Size : 4

Description : To recommend friends to the users based on their similar life style instead of social graph. Friendbook discovers life styles of users from user-centered data, measures the similarly of life styles between users, and returns a list of people with highest recommendation and recommends friends to users if they have styles similarity. PERSONAL DETAIL:

Address : 25, Green Acre Residency, Bibvewadi, Pune-37. Date of Birth : 11-Oct-1994.

Marital Status : Unmarried.

Languages : English, Hindi, Marathi.

Hobbies : Cooking, drawing, painting

Declaration:

I hereby declare that the particulars given above are true to the best of my knowledge and belief.

Place: Pune

Date: Sign:

(Snehal Choudhary)

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