Microsoft Office Technician

Career Summary

For the past * years I have worked as a Data Center and Network Technician, making sure every device was up and running, even if it means maintaining an on-call status. I am now seeking a challenging and stimulating first or third shift position in an environment where I can excel and become more of an asset to the company I serve while bringing the loyalty and dedication I have used at my previous position.

Skills

Software Solaris, Windows Server, Red Hat LINUX, UNIX

Programs Microsoft Office Suite, Skype, PUTTY, HP Node Network Manager

Computer Languages C, Assembly, MATLAB scripting, python

oCan work as a group and as an individual

oCan communicate clearly through written and verbal means

oCan perform tasks in an organized and timely manner

Employment History

Sungard Availability Services, Boston, MA May 2017 – July 2017

3rd Shift Operations Technician

Monitor customer servers and network devices

Perform requested maintenance on customer hardware

Assist in decommission of customer equipment

Monitor facility power and HVAC equipment

Act as building security during the night

TEKMARK Globing Solutions, Salem, NH June 2016 – April 2017

3rd Shift Tech Ops Technician

Monitor merchant network devices to ensure up-time

Create tickets with Telco companies for troubleshooting

Communicating any service issues clearly to merchants

Microsoft Corp., Needham, MA

3rd Shift Data Center Technician August 2010 – April 2016

Identified broken hardware and took action to repair the issue

Racked server installations and decommissioned servers

Network Cabling and set-up

Maintained the site with daily walk-throughs and audits

Worked on-call weekends in case of emergencies

UNIX, Linux, Windows OS Installations

Fast Search and Hosting, Needham, MA

3rd Shift Data Center Technician August 2008 – July 2010

Identified broken hardware and took action to repair the issue

Racked server installations and decommissioned servers

Network Cabling and set-up

Performed network device configurations

Maintained the site with daily walk-throughs and audits

UNIX, Linux, Windows OS Installations

Worked on-call weekends in case of emergencies

Education

University of Massachusetts at Dartmouth, North Dartmouth, MA 2004 – 2008

119 out of 128 credits towards Bachelor’s of Science in Computer Engineering

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