Vinnie Nguyen

(PMP, CSM and Six Sigma Certified)

**** ***** ******** **, *******, TX 77586

713-***-****

Summary:

Highly skilled PMP, SCRUM Master and Six Sigma certified, with a record of success leading all phases of complex, high-profile initiatives for Fortune 500 companies including AT&T, Waste Management, Shell Oil.

Over 12 years of project management experienced with focus as IT Project Manager for diverse industries, including manufacturing, oil and gas, Telecomm and high-tech environments.

Implement strategy and maintain of overall project scope. steer and manage the project to fulfill Quality Assurance responsibilities. Applied SDLC Waterfall, Scrum Master, Agile, ITIL, JIRA, ServiceNow to all application and infrastructure projects

Data Center move, consolidate and migration for Waste Management and Shell Oil

Knowledgeable and manage SAP Basis module in conjunction with SAP Project Systems

Providing overall administrative and technical direction to projects, from quote preparation to final acceptance by client and vendor, by ensuring that the project is constructed in accordance with design, budget, and schedule

Conduct weekly project meetings, provide documentations and update stakeholders with MS project tracking and status report via PMO, Sharepoint, JIRA, ServiceNow, SAP PS and Project Enterprise server

Well versed in the application of innovative development strategies to improve the efficiency, productivity, and effectiveness of all development efforts in a time-critical environment.

Skilled in the effective management of project and individual priorities, coordinating the effort of teams and business partners across multiple internal departments.

Direct accountability for managing the delivery of critical projects, and provide managerial support for the entire project conducted by the business.

Develop project documentation on all projects including schedules, issues/action/risk logs, executive presentation, communication plans and organization charts

Extensive knowledge of project management, financial management in applications development and network infrastructure

Planning architecture, IT lifecycle implementation and governance IT department

Supervisory responsibilities with assigning, training, directing work, addressing customer complaints and resolving problems

Highly skilled in MS Project, JIRA, ServiceNow, Project life cycle management, Scrum, Agile and ITIL methodology

Technical Proficiencies:

Cisco Router, switches, SCADA, Tandberg AV, Cisco Telepresence, CallManager, Server Virtualization, Wireless and Mobile Access Point, SAP Basis, Microsoft Office, Visio, ServiceNow, MS Project, Citrix, SAN, NAS, SharePoint.

Education:

2018 Candidate for Master of Business Administration Degree in Information Management – PATTEN UNIVERSITY

Bachelor of Science in Information Systems Technology (Minor in Logistics) – UNIVERSITY OF HOUSTON

Certifications:

Certified Project Management Professional (PMP)

SCRUM Master (CSM)

Certified Six Sigma Yellow Belt

Cisco Certified Network Administrator (CCNA)

Professional Experiences:

Waste Management, Inc. 2015 – 2017

Project Manager

Implement strategy and maintain of overall project scope. Steer and manage the project to fulfill Quality Assurance responsibilities. Applied SDLC Waterfall, Scrum Master, Agile, ITIL, in use of JIRA, ServiceNow for all projects

Direct accountability for managing the delivery of critical projects, and provide managerial support for all the project conducted by the business.

Accountable for multiple projects to be delivered on time, to scope, within budget and in accordance with the PMBOK. Managed and delivered project on full life cycle from inception through implementation and project closure

Produced project planning, scoping, SOW, estimates, resource allocation, forecasting, project parameters, change and risk management

Conduct weekly project meetings, provide documentations and update stakeholders with MS project tracking and status report via PMO, SharePoint, JIRA and MS Project Enterprise server

Provided overall administrative and technical direction to projects, from quote preparation to final acceptance by client and vendor, by ensuring that the project is constructed in accordance with design, budget, and schedule

Managed project team of 10 to 30 internal and external including business analysts, developers, network engineer, server application administrators, business vendors and project managers

Responsible and providing financial report and detailed plan of all implementation activities, milestones, prerequisites, risks and dependencies, defined deliverables at the end of each project phase

Evaluate, select and purchase as appropriate, applications, hardware, software components needed to deliver product and services

Managed and co-ordinate implementation of the merger acquisition project and transitioned all WAN, LAN, Voice, servers, storage, virtualization and applications from 3rd parties to Corporate network and Disaster Recovery Center

Provided detailed project schedules with dependencies and exhibit contingency plans in all aspects. Lead in directing multiple resources to meet objectives and ensure project goals requirement deliverable within budget and timeline

Produced risk matrixes and issue trackers

Responsible for Data Center move and migration of all network equipment, applications, users, servers

Highly skilled in MS Project, JIRA, ServiceNow, Project life cycle management, Scrum, Agile and ITIL methodology

AT&T, Houston, TX 2006 – 2015

Project Manager

Project Manager for data center migration/relocation/consolidation of software, hardware, virtualization and applications for Shell Data Center

Managed and delivered SAP Basis project including schedule and execute the SAP transport systems

Facilitating and moderating sprint planning, sprint retrospective meetings for software development projects

Successfully managed multiple projects with individual project budgets ranging from medium to large Enterprise projects

Responsible for managing project timeline, cross-functional teams and inter-departmental communication

Lead the proposal, budget, procurement, and implementation phases of initiatives; validated business processes during weekly meetings with client stakeholders

Develop and co-ordinate test plan, migration, virtualization servers from pre-test to post implementation in all aspect of services delivery for the success of project deliverable and support

Managed and applied Six Sigma – DMAIC to improve change incident process for faster respond and resolution

Assessment of data and business applications with SCADA transportation measurement firewall rules and policies

Coordinates design engineer and implementation team with SCADA procurement, installation and implementation

Develop and co-ordinate test plan, migration, virtualization servers from pre-test to post implementation in all aspect of services delivery for the success of project deliverable and support

Reviewing the result of a system implementation or upgrade against agreed timelines and expected outcome

Create and maintain track project plans and schedule, cost estimates, problem logs throughout the life of the project.

Conduct SOX compliance and controls are adhere throughout project stages

Highly skilled in MS Project, JIRA, ServiceNow, Project life cycle management, Scrum, Agile and ITIL methodology

Shell Oil Company, Houston, TX 1999 – 2006

Project Lead/ Network Engineer

Lead all vision, strategy, and execution for IT infrastructure services and support for multiple business units of this multinational Oil and Gas corporation, affecting over 5000 employees. Responsible for the maintenance of all servers, performing hardware upgrades, tracking utilization, and performing logging to support billing and security applications.

Supervised and managed secure access team of 6 members to maintain security and operate Shell network infrastructure

Safeguarded the integrity of data and operations through monitoring of the firewall and the performance of daily maintenance functions

Exercised the authority to assess security risks, validate network traffic, and approve third party access to Shell network resources.

Lead the deployment of Internet Content Filters on all US proxy servers, prohibiting access to unrestricted sites.

Managed projects that successfully migrated servers and networking functions for a key client without compromising business operations or productivity.

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