SHEETAL RASTOGI

Mobile: 91-920-***-****

E-Mail: ac2o37@r.postjobfree.com

SENIOR LEVEL ASSIGNMENTS

~ Software Testing ~ Project Management ~

Extensive experience in steering the successful rollout of projects with accountability of defining scope, setting timelines, analyzing requirements, prioritizing tasks, identifying dependencies and evaluating risks & issues as per budgets Proficient in managing the team throughout the Software Testing Process i.e., Requirements Gathering, Test Planning, Test Estimation, Reporting involving creation of test plans/ cases/ scenarios and ensuring smooth test execution Profile Summary

• Project Management Professional (PMP) certified Project Manager, ISTQB Certified Tester, Scrum Master Accredited certified with around 12+ years of experience in:

~ Strategic Test Planning & Management ~ TMMi Assessment ~ Test Automation

~ Process Improvement ~ Quality Assurance ~ Process Transformation

~ Service Delivery ~ Client Management ~ Team Management

~ Automation development from Scratch

• Expertise in developing Automation frameworks from scratch using open source Automation tools like Selenium JMeter, QTP, RFT using techniques industry standard processes such as TDD, JAD, RAD

• Apprising and Standardizing software testing processes using Industry standards like TMMi

• Custom solutions development to improve day to day delivery procedures

• Migration of Licensed scripts to open source tools.

• Handling SDLC & STLC involving requirement analysis, architecture, system study, designing, coding, defect tracking, de-bugging, project sizing, status reporting, maintenance & documentation

• Presently working as Project Test Architect for QwikCilver Project

• Experience in working on end-to-end Automation of ETL Projects extracting, cleansing & generating data in required Format and providing Post Migration Support

• Project / QA Lead in handling various project operations including work estimation, test management activities, delivering the quality product on time and balancing work distribution to meet deliverables as per quality & time norms

• Proficient in creating & reviewing test scenarios, design test cases and executing the same, defect management using the QA management tools like, Quality Centre (9.2), ALM 11.0

• Demonstrated excellence in carrying out patch deployment to ensure system is up-to-date with latest builds

• Skilled in managing stakeholders with the accountability of informing them on future scenarios, maintaining key relations with clients by acquiring feedback on critical issues and taking suitable actions to ensure positive experience

• Create governance frameworks and own implementation, working in collaboration with cross functional teams

• Create Executive Packs and Ad-hoc communications

• Consolidate and analyze business metrics and provide meaningful commentary regarding performance of the business

• Set up, facilitate, and/or participate in meetings with stakeholders and working groups. Outputs include project and stakeholder review decks, project plans, issue tracking, minute minutes, etc.

• Track all progress and project deliverables utilizing appropriate tools; document and report status regularly to senior management

• Identify and communicate issues/risks/conflicts in a timely manner to the senior stakeholders

• Closely work with human resources, training and operations to drive relevant people programs

• Involvement in month-end close process via interaction with regional / sub-line of business CFO teams

• Drive headcount and financial discipline through regular monitoring and governance

• Drive Reporting automation initiatives

• Understand client expectations and accordingly work with the Relationship Manager / Client service

• Manager to co-ordinate the client visit

• Work closely with teams across Fund Services, Utilities, etc. to ensure successful client visit

• Multiple stakeholder management

• Manage logistics for the client visit

• Involve right set of audience to get necessary approvals/direction Organizational Experience

Oct 16-Present date QwikCilver software solutions as “Test Architect” Feb 15-Apr 16 Unisys global services as “Consultant” Dec 10-May 14 Galax e Solutions as “Test Manager”

Feb-07–Dec 10 Mindtree as “Sr. Test Lead”

Jan 04- June 06 First American Inc. as “Sr. QA Engineer” Key Highlights

• Competent in Software Testing (Automation) across the domains of Testing SOA/SAAS/Hosting solutions, e- Commerce solutions, Payment gateways, Security testing, Database migration, Web services automation, Title Insurance, Health Insurance, Real estate solutions and MIS systems testing. Last worked as a Consultant with Unisys, Bangalore.

• Gained working experience on Web Services, Payment Gateways, Title Insurance (US Mortgage), E-Commerce, Air Cargo Domain, Database systems & Disaster recovery and failover solutions.

• Demonstrated experience in designing and implementing automated test systems in VBScript, Java and QTP to test both systems and infrastructure setups. Deft at managing the entire testing cycle including planning, strategy and execution.

• Sound understanding of all testing methodologies, automation testing, testability analysis & requirements definition, test analysis & design techniques and documentation.

• Skilled in Project Management, Quality Assurance, Software Testing; proficient in developing and implementing comprehensive SDLC & Test Methodologies. Proven strong Projects & People management skills & well organized with a track record that demonstrates self-motivation, creativity and initiative to achieve both personal and corporate goals.

Core Competencies

Automation Testing Software Testing Testing Techniques Test Plan Review Test Case Creation Team Leadership Technical Expertise QTP Selenium RFT VBScript Java Key Result Areas:

Strategic Planning:

• Designing test strategy, developing test plans and approving test cases and scheduling project for releases in coordination with project managers and clients

• Suggesting technology-based solutions for enhancing functional efficiency and achieving business excellence Project Management:

• Coordinating various project related activities involving project planning, execution and management in tune with the core business objectives; reviewing functional requirements and translating them into technical specifications

• Monitoring project progress as per scheduled deadlines for various tasks and taking necessary steps to ensure completion within time and effort parameters

Software Testing:

• Creating various test procedures, test strategy & test plans; formulating & updating test documentation such as test scenarios, test cases, test scripts, test metrics, test data, defect analysis & test project status reports

• Preparing & maintaining test automation platform; conducting functional reviews as per test specifications and creating requirement traceability matrix, test data & test completion report Quality Assurance:

• Providing scope, resource and time estimates for projects presented to QA for testing & analysis and furnishing regular project status reports to seniors relating to test scenario writing/ test case writing

• Working with business analysis function to ensure QA testing requirements are appropriately identified and included in the requirements

Service Delivery:

• Attending management meetings, client meetings, report on overall quality status, escalation of issues and conduct post mortem on projects across domains

• Holding review meetings to monitor progress of the project as per schedule / budgets, ensuring timely completion and delivery of project to the client; extending production support for applications Client Servicing:

• Providing support in handling escalation from clients to resolve their concerns and addressing their queries (customer advocacy) from other departments for a smooth ride for customer’s diverse issues

• Establishing healthy relations with internal & external stakeholders to provide support for testing issues; keeping a close track of developments in the field of testing and updating top management about the same Career Milestones

At QwikCilver

• Building simple automation frameworks from scratch, for Performance testing and Security testing.

• Collaborate with automation engineering teams to define and implement best practices.

• Design solutions for Quality Processes, Testing & Automation Strategies and Test Execution Systems.

• Review requirements, evaluate and recommend state of the art automation tools and/or enhance current toolset.

• Research and Propose tool & technology choices for delivering high quality, performant and scalable testing solution.

• Support automated testing process by scoping and independently implementing or leading framework extension projects

• Solve for efficiency, consistency and effectiveness of Automation framework

• Operate on complex tasks/projects with minimal guidance

• Lead development of test harnesses to drastically improve productivity and reduce repetitive manual procedure by functional testers.

At Unisys

• Instrument in developing Automation framework for “Web Services” testing.

• Pivotal in extending solution for automating the process which decreased cost, reduced time to deliver by almost 20 %, helped making online report with latest status for better tracking

• Essayed a stellar role in identifying all components required for testing and generating test cases using CBTD

(Component Based testing) which saved almost 90% of test preparation activity with maximum data coverage and reduced the team size by 1 resource with better output

• Merit of completing 90 hrs. of In-house training in less than a year

• Served as Estimate Coordinator for test automation coordinating among different applications for timely submission of estimates

At Galax e Solution

• Played a major role in automating End to end scenarios within a span of 6 months thereby increasing regression capabilities which earlier took more than weeks

• Took initiative to automate the report generation by the help of Excel VBA where it used to take less than 5 mins to generate the same report; same method was deployed later on multiple projects

• Successfully saved 30 hrs. on monthly basis for the Management for executing project

• Credit of raising round 500 defects in a short span of 11 months At Mindtree / Yahoo India

• Distinction of being awarded as ACE of the Month by Yahoo India twice in a year

• Developed Automation framework for soak testing of products for months to identify failure rates

• Developed solution to automate re-running of failed scenario to reduce “False negatives” in end to end automation

• Developed solution to do distributed testing using Selenium. IT Skills

Test Environment Setting up Virtual Machines, Failover clustering, SSO, SSL for Windows servers Languages C, VBScript, Java, Perl, R

Automation tools QTP, RFT, Selenium

Databases SQL Server, Oracle, MySQL, Jasmine

Reporting servers SSRS, SSIS

Project Architectures L10n/I18n solutions, Hosting/Cloud solutions, Payment gateways, Air Cargo Messaging

(ICMP), Client/Server, e-Commerce, Web Services (REST/JSON/SOAP), Database migration, Document Management systems, Workflow solutions, Device Drivers, Logo certification, SOX Compliance, Cross platform migration Test/ALM TMMi, STLC, Agile, RAD, JAD, RUP, V model, Iterative, Waterfall, custom ALM Estimation Function Point Analysis, CoCoMo, Planning poker, Agile Test

Project tracking

Rallydev, JIRA, HPQC, Bugzilla, SSRS, Sharepoint Portals, MS Project, Excel based dashboards

Test Frameworks JUnit, Http Unit, Selenium, SoapUI, SOATest Networking TCP/IP, HTTP, DNS, DHCP

Operating Systems Windows Internals, Suse Linux, Red hat Linux, UNIX, AS/400 Programming Languages Expert knowledge of PL/SQL, VBScript, Java, C, C++, Win32 SDK Testing skills Test Automation, Test Environment virtualization, Mobile Testing, API/Web services automation, Test data generation, Performance and Soak testing Project Management Scheduling testing efforts, Monitor & Control Test Progress, Identifying trends and Forecasting release stability

Education / Training

2004 MCA - IGNOU

1997 B.Sc. General - Delhi University

Certification Courses Done

GNIIT - NIIT, 85%

Certificate in Computing - IGNOU, 76%

PMP Certificate in Project Management - PMI (since 2010) ISTQB Certified (Foundation level) – Since 2009

Trainings Undergone

• Trained and certified as Microsoft Certified Solutions Developer (MCSD-VC++/SQL Server) and as

• Brain bench certified Software Testing Analyst.

• Trained and certified PMP from PMI. Actively involved with Bangalore chapter for EVM / Cost management with MS Project.

PROFESSIONAL EXPERIENCE

UNISYS, BANGALORE Feb 2015 – April 2016

Consultant

• Responsible for development of “Automation framework development (from scratch)” for Web Services.

• Involved in Test Planning, Test Scenarios Preparation, Test Cases Preparation, Test Execution and other phases of testing cycle. Skillful in designing and developing Automation frameworks, reducing time to release and improve test coverage.

• Accountable for preparation of Test Plans, Test Metrics presentations, designing Test Scenarios, Performing Test Reviews & Preparation of Test Data

• Defined and implemented test processes, strategies and approaches based on development methodology for medium complexity test requirements

• Provided direct support & development of the software applications/ tools, involving all phases of the software development life cycle (SDLC) for development functions related to large complex applications & software programs.

• Handled complete range of project activities right from conceptualization, testing and maintenance; Conducted Case/ System/Process Study for project planning, scoping, estimation, tracking.

• Responsible for understanding the documentation of technical specifications and coding and testing of new requirements.

• Strictly maintained Service Level Adherence and complaint management with the teams end with good and timely coordination. Thus ensuring rich customer experience in each and every interaction.

• Accountable for reporting of QA activities to Higher Management of the organization for automation test, monthly QA report generation which provides clarity strategic level management.

• Responsible for gathering & defining business requirements while managing the risks to improve business processes and translating the requirements into systems solution by preparing functional specifications

• Provided quality standards for operational areas & ensuring adherence to quality standards & led efforts in developing & executing best practices & standard operating procedures targeting at organizational excellence.

• Managed guidance on the projects and its requirements to the clients over the technology, processes and applications while updating them on the regular project related developments.

• Ensured clients issues were promptly addressed documented and resolved in a timely and professional manner and passed them to correct channels.

• Responsible for understanding the documentation of technical specifications and coding and testing of new requirements.

GALAXE SOLUTIONS, BANGALORE Dec 2010 – May 2014

Test Manager

• Carried out the responsibilities pertaining to Project Management; planning and scheduling activities to complete the project within the time and budgetary parameters and for optimizing resource utilization.

• Responsible for meeting deadlines without compromising quality norms and adhering to SLA; managed resource planning, allocation, multi-project administration and QA, Documentation as per the requirements.

• Conceptualized and implemented operational strategies for the quality function by carrying out quality planning to confirm the software QA requirements.

• Ensured product delivery on time while adhered to quality assurance and conducted root cause analysis for defects in certified release.

AZTECSOFT/MINDTREE, BANGALORE Feb 2007 – Dec 2010

Sr. Test Lead

• Responsible for the test management of projects throughout a projects life cycle. Accountable for creation of Test Plan, Test Strategy, Effort estimation, Project Risk, Test Scenario, Test Cases, Requirement Traceability Matrix. Involved in client interaction and Issue handling.

• Monitored and controlled testing activities to achieve project timeline.

• Identified continuous improvement activities by initiating the implementation of process like review, Conducted Root Cause Analysis of defect, Test Metrics preparation which leads to product quality. FIRST INDIAN CORP. LTD, BANGALORE Jan 2004 – June 2006 Sr. QA Engineer

• Develop Automated test cases for regression, backward compatibility and Web Services

• Responsible for maintaining Test environments varying from browsers, Previous releases.

• Responsible for defining test strategies to identify weak areas and define tests to uncover such areas effectively.

• Reduce overall time of automated coverage for new builds.

• Act as Test Coordinator and interact with stakeholders to continuously update project metrics and review project health.

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