Salesforce

SIMON JOHN BURKE, MBA

*** *. **** ****, **** Ellyn, IL 60137 C: 773-***-**** ***********@*****.*** LINKEDIN PROFILE

https://www.linkedin.com/in/simon-burke-88702213/

PROFESSIONAL SUMMARY

Award-winning Business Professional with achievement in implementing and managing Salesforce customization, directing testing and validation of Salesforce configuration and development, and planning and analyzing business requirements for system changes and enhancement. Experience driving unprecedented growth, c-suite consultation, and meeting objectives of small to mid-size companies. Hands-on leader through directing teams in improving underperforming areas complimented with relevant software expertise. Seeking transition from sales to working within the Salesforce eco-system and platform.

SKILLS

Defining Project Objectives Strategic Account Performance Sales & Marketing Executive Leadership

Salesforce Administration Enterprise Consulting

Lightening User Strategic Planning

Staff Development Sales Engineering

Contract Negotiation Client Interface/Partnership

Revenue Generation Apex learner

TECHNICAL PROFICIENCIES

Microsoft Office Suite: Word, Excel, PowerPoint, Access, Outlook Salesforce CRM

VOLUNTEER PROFESSIONAL DEVELOPMENT (PRO BONO)

Salesforce Administrator, YMCA, Glen Ellyn, IL (June2017 – Current) Administer Salesforce implementation and configuration with formula fields and process consultation. Design workflow rules, process builder processes, role hierarchy, profile and field level security processes and plan, validation rules, and customized salesforce training for organization. WORK HISTORY

REGIONAL DIRECTOR OF SALES, MIDWEST, 02/2016 to 08/2017 NETSURION – CHICAGO, IL

Interface with clients at all phases of sales cycle, account planning, deal development and close, contract negotiation, and service deployment.

Direct Security Service Provider enterprise sales and large Multi-Unit brands at C-suite level. Resolve complex business problems involving analysis of situations in accordance with organizational objectives. Engage network of contacts and resources, high probability selling methods, and complex discovery and objection handling to drive sales.

Employ convention/trade show experience to seek sales opportunities. TERRITORY MANAGER, 02/2013 to 02/2016

HEARTLAND PAYMENT SYSTEMS – CHICAGO, IL

Hired as Relationship Manager and promoted to Territory Manager within a year. Recruited, developed, and led recruits in team environment, providing necessary feedback. Managed production of own accounts and four other managers.

Led expansion of client base in Chicagoland area through by opportunities through cold calling, medial channels, and developing long-term partnerships with POS resellers, CPAs, banks, and brokers. Assisted in developing company vision to determine near-term goals and presented fiscal and market benefits of competitive positioning.

Consistently achieved and exceeded target quota by as much as 175%. ACCOUNT EXECUTIVE, 02/2012 to 02/2013

GROUPON – CHICAGO, IL

Directed expansion of client base in Chicagoland area. Collaborated with C-level, Owners, and Marketing Directors regarding brand recognition and presented fiscal and market benefits of competitive positioning.

Applied consultative solution sales approach to facilitate quantitative pricing strategy. PROJECT MANAGER/QUALITY MANAGER, 02/2008 to 02/2012 ELECTRICAL EQUIPMENT CORPORATION – CHICAGO, IL

Implemented ISO 9001:2008 quality system with strict guidelines to effectively execute detailed audits and reviews to ensure accurate tabulation and assessment. Coordinated with engineers to guarantee diligent product development and viable procedural logistics. CONSULTANT, 02/2007 to 02/2008

Houlihan Smith & Co Inc – Chicago, IL

Assisted consultation process by procedural analysis to ascertain improvement and growth areas, helping angle and orchestrate business objectives.

Evaluated key operations to identify revenue generation opportunities, wrote proposals to C-level executives to acquire lucrative sales, and implemented best practices. Consistently exceeded average close ratio.

EDUCATION

Master of Business Administration, DePaul University, Chicago, IL SaaS Program, 2017

EXIN Cloud Computing Certification, 2017

Salesforce Administrator Certification, 2017

Salesforce Platform App Builder Developer Certification, Anticipated October/ November 2017 CompTIA Cloud Essential Certification

Certificate of Cloud Security Knowledge (CCSK)

Gained multiple Salesforce trailheads

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